Siemens Hicom 300 E, Hicom 300 H manual Taking a call for a direct station selection DSS user

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Making multiline and team calls

Step by Step

Jones

Jones

Jones

C

or

C

or

C

Calling a direct station selection (DSS) user

Note the lamp status of the DSS key!

The lamp is not lit – the user is not making a call:

Press the DSS key, for example, "Jones".

Lift the handset.

With the handset on-hook: you are in speakerphone mode.

The lamp is lit – the user is making a call:

Press the DSS key.

You are camped on to the other party’s call. He or she hears a tone, the call pickup key flashes at his or her telephone and your name and number are displayed.

When the other party answers: lift the handset.

With the handset on-hook: you are in speakerphone mode.

Taking a call for a direct station selection (DSS) user

The called team member is not at his or her normal workplace, for example.

Lift the handset.

Press the flashing key, for example, "Jones".

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Contents HiPath 4000 Hicom 300 E/300 H Important Notes About these Operating InstructionsCE label Environmental labelOptiPoint 500 economy basic/standard Basic Usage InstructionsPermanently assigned function keys Display How to use this user guideVia the Service Menu How to activate functionsUsing a function key DirectlyBasic and enhanced functions Which functions can be used?Additional multiline and team functions Additional executive/secretary functionsHow to make best use of your tele- phone Basic Usage Instructions How to activate functionsMaking calls Calling several persons simultaneously Telephone settingsStoring numbers, system functions Using a different telephoneRelocating with the telephone Making multiline and team callsIndex Advice for usersQuick-reference operating instructions appendix Answering a call via the speaker key speakerphone Answering a call with the handsetEnding a call Ending the callSwitching to the handset Switching to speakerphoneOpen listening To activateActivating/deactivating call waiting Using the call waiting functionAnswering the waiting call Ending the waiting call, resuming the first callRetrieval from mailbox Using the mailboxAnswering a callback request Meaning of the displayDeleting mailbox entries Timed remindersTerminating mailbox retrieval Incoming call on loudspeaker voice calling Answering a call on the headset Activating/deactivating stop voice callingMalicious call holding Dialing with the handset off-hook Making callsDialing with the handset on-hook Called party is busy or does not answerDirect call to a colleague via loudspeaker voice calling Suppressing your number on called party’s displayEntering commands with tone dialing Dtmf suffix dialing Making a second call consultation To switch to the waiting partyAlternating between two calls toggling Release the second call return to the first callSystem-supported conference Setting up a conference callSetting up a conference from a consultation call Setting up a conferenceSetting up a conference from a waiting call Starting a conference from a single callCalling and adding another user Expanding the conferenceIf the new user does not answer Expanding the conference from a consultation callAccepting a waiting call and adding it to the confer- ence Transferring the conferenceDuring the conference Disconnecting the last member addedViewing member information Putting the conference on holdTransferring a call Using the switchover buttonExtending the call with prior announcement Extending the call without prior announcementConsultation TogglingGroup call Using a call list missed calls Using saved numbers to make callsViewing the call log Dialing a number from the call log Saved number redialDeleting an entry from the call log Dialing with repertory keys Last number redialDialing with system speed dialing numbers Dialing with individual speed dialing numbersMaking project calls Setting up a project callCall duration display If you do not get through Using the callback functionStoring a callback request Rejecting a callback requestCamping on a colleague’s call Canceling an entry that is displayedEnding Overriding a colleague’s call intrude Adjusting the ringing tone volume Telephone settingsAdjusting the ringing tone pitch Setting the volume of the alerting tone Adjusting the angle of the display Adjusting the display contrast onlyBacklit Display HiPathPreventing unauthorized dialing Locking your telephoneEnabling the telephone again Selecting the language for user prompts displaysSelecting a language If you made a mistake during input Storing a repertory dialing number on a keyStoring a caller’s number or a number that has been dialed Storing a number for redialingStoring any number Saving a function on a key Saving individual speed dialing numbersSaving timed reminders Cancelling a saved reminderChecking its functionality Checking the telephoneChecking the assignment of functions to keys Forwarding calls Using call forwardingFixed forwarding Activating/deactivating fixed forwarding Programming/changing a forwarding destinationActivating and deactivating with call forwarding key Deactivating fixed forwarding in the idle menuDeleting the destination for fixed forwarding Selection of a variable forwarding type Variable forwardingDeleting a forwarding destination Programming/changing the forwarding destinationActivating variable forwarding Checking forwarding Deactivating variable forwardingAutomatic call forwarding Activating and deactivating forwarding using switchDeactivating variable forwarding in the idle menu Forwarding calls for a different terminal Press the key. The lamp lights up Confirm Select and confirm Checking/deactivating call forwarding for fax, PC or busy Checking/deactivating call forwarding for another telephoneOr To check Changing call forwarding for another terminal Identifying yourself with PIN and dialing Using a different telephone in the same way as your ownDialing after successful identification Entering the PIN for your own HiPath 4000 or HicomCall forwarding follow me after successful identification Identification with the chip card Deactivating identification at the other telephoneIf you logged on with a PIN If you logged on with a chip cardReconnecting the telephone at the new station line Disconnecting the telephone from its present station lineRelocating with the telephone Making multiline and team calls Using line keysPrimary line Different states of line key lamps PreviewActivating the preview function Deactivating the preview functionTaking calls in the order offered Taking calls on line keysTaking calls with priority Via the Service Menu With the Ringer Cutoff key configuredActivating/deactivating ringer Dialing with automatic line seizure Dialing with line keysDialing with selectable line seizure Identifying the line used With the Show Used Line key configuredAlternating between different lines Privacy With the privacy key configuredEnding a call on a line key Allowing overrideTerminating a connection on a line key Preventing overridePlacing on hold Holding a call on a line key and picking it up againResuming the call Forwarding calls for lines Picking up a held callWith the call forwarding key Activating fixed call forwarding for a line without storing Deactivating call forwarding for a line Cancelling the fixed call forwarding destinationTelephone in the idle state Picking up a specific team callCourse of a call Ending the waiting call back to the first Having the number of the called station displayed Taking a call in a hunt groupManual parking and resumption of a call Automatic parking and resumption of a callParking the call ParkingCalling a team member directly Picking up a call on holdLamp statuses of direct station selection DSS keys Lamp is not lit the user is not making a call Taking a call for a direct station selection DSS userLamp is lit the user is making a call Calling executive or secretary’s office Making calls in an executive/sec- retary teamMaking a call to the executive/secretary Lamp is not lit the secretary is not making a callExtending a call to the executive Taking a call for the executive in the secretary’s officeTaking a call for the executive during a call in progress Lamp is lit the secretary is making a callTaking a call on the executive’s telephone Forwarding calls directly to the executiveParking a call at the first telephone Taking calls for other executive/ secretary teamsResuming a call at the second telephone Calling a messenger Activating/deactivating call waiting for executiveTo activate deputy Using the call signal functionTo deactivate deputy Labeling Key Fields Labeling, documentation and accessoriesDocumentation Attaching a Station Number LabelOptiPoint key module AccessoriesUse of computer-aided telephone applications Troubleshooting Advice for usersCare of the telephone Possible cause Dealing with error messages on the displayPossible response Who to contact if a problem occurs Individual speed dialing numbers Index100 43$643360+7330%630-094 HiPath 4000 Hicom 300 E/300 H Page Saved number redial Important functions at a glanceSetting up a conference call Maximum Service Menu functions available