Siemens 1200 manual Entry Voice Mail EVM

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Making Calls – Convenience Functions

Step by Step

Entry Voice Mail (EVM)

Your HiPath 1200 features an integrated voice memory system called "Entry Voice Mail".

Your service personnel can configure up to 24 voice mailboxes and four AutoAttendants for you.

If the voice mailbox auto-configuration feature was en- abled by the service personnel, you can also configure your voice mailbox yourself.

Your personal voice mailbox answers your calls, greets the caller with your personal greeting or a standard an- nouncement and lets the caller leave a message.

AutoAttendants not only issue announcements/gree- tings, they also let your callers reach you or your cowor- ker directly.

Your service personnel can configure the following ty- pes of AutoAttendant:

•Automatic call acceptance without attendant func- tionality

The caller only hears a greeting.

•Greeting with attendant option

–The caller hears an announcement/music and is then connected to the attendant, for example. Example: "Hello. You have reached the offices of XY. All our lines are busy now. Please wait a mo- ment to be connected."

–The caller can reach an internal subscriber by dia- ling an internal station number after the greeting. Example: "Hello. The person you have called is unavailable right now. Dial 14 after the tone to speak to someone else."

–The caller can reach an internal or external party by entering a speed-dial number (0-9) after the greeting.

Example: "Hello. For information on our product, press "1" . To reach our hotline, press "2" ."

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Contents User Guide Mark Before You BeginImportant Notes Before You BeginBefore You Begin Contents Making Calls Convenience Functions Saving Functions and Procedures Privacy/SecuritySystem Administration Software UpdateFixing Problems Basic Operating Instructions Characteristics and Ways to Connect Your optiPointBasic Operating Instructions OptiPoint Economy Basic Standard AdvanceControl Panel optiPoint 500 economy/basic/standard OptiPoint key module with additional programmable keys How to Use these Operating Instruc- tions Screen DisplaysUor Service personnel Accessing Functions Via the Program/Service menuInteractively With Function Keys Answering a Call With the Handset Making Calls Basic FunctionsAnswering Calls Making Calls Basic FunctionsAnswering a Call with the Speaker Speaker- phone Mode On-Hook Dialing Dialing/Making CallsOff-Hook Dialing Called party does not answer or is busyNand s Switching to Speakerphone ModeSwitching to the Handset Other party answers with speakerActivating this function Open ListeningEnding a Call Deactivating this functionRedialing a Number Turning the Microphone On and Off Calling a Second Party Consultation Hold Switching to the Party on Hold ToggleConnecting the other parties to each other Return to the first partyTransferring a Call Using Variable Call Forwarding Call ForwardingDeactivating call forwarding Or for g Or e or for gUsing Call Forwarding No Answer Cfna Deactivating call forwarding no answerUsing Callback Storing a CallbackAnswering a Callback Checking and Canceling a Saved Callback Deleting a displayed entryEnding callback display Saving Repertory Dialing Numbers on a Key If you make a mistakeUsing Repertory Dialing Keys Adjusting the Ring Tone Telephone SettingsAdjusting the Ring Volume Adjusting the Speakerphone to the Room AcousticsAdjusting the Display Contrast Adjusting the Receiving Volume During a CallAdjusting the Display to a Comfortable Rea- ding Angle Display BacklightMaking Calls Convenience Functions Rejecting CallsMaking Calls Convenience Functions Using the Speakerphone Enabling and disabling handsfree answerbackAnswering a Call with a Headset Ending the callSpeaking to visitors via the entrance telephone Accepting a Call From an Answering Machi- ne Using a Caller List Retrieving the caller listDialing a station number from the caller list Ending retrievalDisplaying the call time and additional call informa- tion Removing an entry from the caller listUsing Speed-Dial Using station and system speed-dial numbersQmf If applicable Confirm Use the keypad to enter the desired nameSelect from Directory Alphanumeric Search Qld Entry you wish to dial appears on the screenAutomatic Connection Setup/Immediate Con- nection/Hotline When the reserved trunk becomes freeReserve Trunk Assigning a Station Number/MSN Using Call Waiting During a CallAnswering a waiting call call waiting, camp-on Or rhmd Combining the calling parties into a three-party conferenceTurning the Call Waiting Tone On and Off Parking a Call Retrieving a parked callChecking which parties are in the conference Conducting a ConferenceIf the second party does not answer Leaving a conference Transferring a Call after Announcement Activating Tone Dialing/DTMF Suffix DialingIf You Cannot Reach a Destination Call Waiting Camp-OnBusy Override Joining a Call in Progress Using Night Answer Entry Voice Mail EVM Configuring the Personal Voice Mailbox Activating the Personal Voice MailboxChecking the Personal Voice Mailbox Kmd Operating/Setting the Voice Mailbox and AutoAttendants Activating AutoAttendantsOpening the voice mailbox/AutoAttendant Step by Step Saving Functions and Procedures Assigning Functions to KeysMeaning of LED Signals for Saved Functions Mailbox Error messageFax details/answering machine CO Message WaitingAssigning a Procedure Operating Steps to a Key If you make a mistakeChecking the Key Assignments Using Other Team Functions Using Other Team FunctionsTurning Group Call On and Off You belong to a hunt group or a group call You belong to several groups#=Leave all groups? =Rejoin all groups? Accepting a Call for Another Member of Your Team Caller ID Suppression Privacy/SecurityTurning Do Not Disturb On and Off Privacy/SecurityDeactivating the telephone to be monitored Monitoring a RoomActivating the telephone to be monitored Monitoring the roomLers Unauthorized UseTo lock and unlock the telephone Step by Step Saving Your PIN Checking and Assigning Call Charges Checking and Assigning Call ChargesDisplaying Call Charges For the current callDialing with Call Charge Assignment Using Other Functions/Services Appointments FunctionSaving Appointments Using Timed Reminders Or If you make a mistakeDeleting and checking a saved appointment Music on Hold Step by Step Using Functions in Isdn via Code Dia- ling Keypad Dialing Operating a Switch Relay Check Switch/Relay StatusConfirming/Deactivating an Alarm Turning off an AlarmReject on Busy Switching Telephone to Busy Fax Details and Message on Answe- ring MachineDeactivating indication System Administration Software Update Service CallEnable Remote Administration and Software Update Software Update Resetting the System PasswordSystem Administration/ Software Update Setting the Language/Country Country CodeSetting Date and Time Select and confirm. This deletes all entered digitsConfiguring System Speed-Dial Num- bers If applicable Terminal Mode OptiPoint application module OptiPoint application module keyboardKeyboard Hotkeys Terminal Mode optiPoint application moduleDelete and Cancel key Navi keyLabeling, Documentation and Accessories Labeling Key FieldsAttaching a Station Number Label Using PC-based Telephony ApplicationsLabeling, Documentation and Accessories DocumentationAccessories Fixing Problems Telephone MaintenanceTroubleshooting Possible response Responding to Error Messages on the ScreenPossible cause Possible response Enter the correct number Possible causePossible response Enter the correct code Possible cause Index IndexDialing Password Set country 100Overview of Functions and Codes 102 103 Ref. No. A31003-H1200-B100-1-7619