BT SYNERGY 4500 manual Help

Page 86

Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993

86	Help	86

Phone does not work

•Have you installed the batteries correctly? See page 93.

•Check that the mains power is correctly connected.

No dial tone

•Is the telephone cord of the base plugged into the phone socket?

•Check that the mains power is correctly connected.

•Only use the telephone cord supplied with the phone.

Cannot dial out or receive calls

•Check that the mains power is correctly connected.

•The batteries may need recharging.

•Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it still does not work disconnect the batteries and mains power for 10 minutes, then reconnect and try again.

•Check that the telephone line is working correctly and that you have a dial tone. Try disconnecting the line cord, then reconnect it and try again.

You have a dial tone, but the phone will not dial out

•You may need to change the dial mode from tone to pulse, see page 36.

•If you are connected to a switchboard, check whether you need to dial an access code.

Handset does not ring

•The ringer volume may be switched off, see page 30.

•Check that the mains power is correctly connected.

•Make sure the handset is registered to the base, see page 81.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Contents User Guide Welcome… Got everything? BT Synergy Base mains Handset This guide Caller Display To change the answer delay Call list Default settingsSilence the alarm To set audible messageCall Waiting Cleaning Adding or changing Service EnvironmentalGuarantee Select a baseSetting up Getting startedAfter 24 hours, plug one end of the telephone line cord Talk/Standby timeGetting started Set the time Your BT Synergy 4500 is ready for useGetting to know your phone Handset buttonsBT Synergy Base buttons and LEDs PlayNavigating the menus Press MenuMenu map Phonebook menuUsing the phone Call timerReceive a call When you receive a call, the phone rings and the CallsLight on the handset flashes. Symbol Flashes in the display to let you know if it is an externalSecrecy HandsfreeRedial the last number called Switch to handsfree during a callRedial If you decide not to delete, select Save option Paging Press then press . The display shows the symbolKeypad lock Press To stop the paging ring Name and number phonebookPress On the base. The paged handsets rings Press any button on the handsetRinger melody options are displayed. Use Menu or When you hear the melody you want, press Save toSelect OK option to confirm Confirm. Display shows Entry SavedDisplayed Melody you want, press Save to confirm. Display showsCopy an entry to another handset Using the phone Display then shows Copying From Handset X. Each With the ‘SIM copy’ feature you can copy entries fromPhonebook? select OK to confirm Entry will then be copied in turnSIM card PIN code will be displayed if your SIM card is Select Option Access codeUse Menu Or Menu to select Access code and press OK On and Off are displayed as options. Either, select On toHandset settings Handset ringer volumeHandset settings Handset settings Handset settings Handset settings Base settings Base settings Base settings OFF Date and time settings Answering machine Setting up the answering machine If you hear, Answer on, your answer and record outgoingLevel is Press To increase the volume or To decrease Volume Answer delayBase loudspeaker volume Audible message alert Setting will be announced to confirm e.g. Calls will beWith the answering machine on and in standby mode To set audible message alert via the base To check the audible message alert settingOutgoing messages Minutes long and will replace the pre-recorded Incoming messages when using Answer and RecordRecord your own outgoing message MessageSelect the outgoing message answer mode To select Answer and Record, press and release or toVia the handset Using the answering machine via the base During playback Select the New option. Your new messages will be played Using the answering machine via the handsetMessage playback Record a memo OK optionAutomatically Call screeningTo screen a call via the base Remote access Time saver Answering machine Calls list BT Calling FeaturesCaller Display View and dial from the Calls listUse Menu or Menu to scroll through the list Ringer melody options are displayed, use Menu orSelect the Del option. Delete Entry? is displayed Call Waiting CallersVoice Mail/Message Waiting Text messaging Two text phones connected to the same phone lineSend a text message Select OKTo display Save and select OK Delete to delete a message Sent messages are stored in the OutboxEntering text Your BT Synergy 4500 can store up to 50* messagesCharacter or digit to the left of the cursor Twice, 3 twiceThree times, 5 three times Are entered to the left of the cursorOK option. Enter your sub-address PIN code and press OK Receiving and reading text messagesPress Menu or until Inbox is displayed. Select OK option Then select the OK option For each message, you will seeText messaging If you have set up personal user areas, press Menu or Menu Read, edit, send or delete texts stored in the OutboxService Centre numbers Send to is displayed, select OKConfirm Press and hold to exit and return to standby Text messaging Message alert beeps User AreasText messaging How callers send a text to a user area Displayed and select OKEdit a user area Press Menu or Menu Select OK Delete a user area Press Menu or Menu Select OK Enter a new code for the box and select OK Send option settings Sent Message OFF and select OKUsing additional handsets BT Synergy default base PIN is 0000, see Press Int, Internal Call to Handset is displayed User can press to answer the call Press to end the callHold and will hear a tone. Transfer To Handset is displayed Transferring callsPress and hold R . Your external caller will be put on Using additional handsets Help Help Help Possible problems with text messaging Help Help Synergy 4500 Issue 3 Edition 1 21.08.06 General information Replacing the handset batteriesProduct disposal instructions Guarantee TTE Connecting to a switchboard Synergy 4500 Issue 5 Edition 1 18.01.07 Synergy 4500 Issue 5 Edition 1 18.01.07 Ofﬁces worldwide