BT SYNERGY 4500 manual Help

Page 88

Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993

88 Help

Cannot access your messages from another phone

•Have you changed the remote access security PIN code? See page 53. Always keep a note of the new PIN code in a safe place.

No Caller Display number/name displayed

•Have you subscribed to a Caller Display service from your network provider, see page 55.

•The caller may have withheld their number.

•An exact name/number match was not found in your phonebook. Check that you have stored the full STD dialling code.

Cannot register a handset to a base

•You can register a total of 5 handsets to your BT Synergy 4500 base and you can register your BT Synergy 4500 handset to up to 4 bases. Check that you have not exceeded the limits.

•Check that you have entered the correct PIN number (default PIN 0000).

•Check that you are at least one metre away from other electrical equipment to avoid interference when registering.

Base unit does not ring, but the lights are on

•Have you connected the telephone line correctly?

•Is the base ringer set to off?

•You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still experience problems.

Base charging light not working

•Try cleaning the charging contacts on the base.

•Check that the mains power is correctly connected.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Image 88

Contents User Guide Welcome… Got everything? BT Synergy Base mains Handset This guide Default settings Silence the alarmCaller Display To change the answer delay Call list To set audible messageCleaning Adding or changing Service Environmental GuaranteeCall Waiting Select a baseSetting up Getting startedAfter 24 hours, plug one end of the telephone line cord Talk/Standby timeGetting started Set the time Your BT Synergy 4500 is ready for useGetting to know your phone Handset buttonsBT Synergy Base buttons and LEDs PlayNavigating the menus Press MenuMenu map Phonebook menuUsing the phone Call timerWhen you receive a call, the phone rings and the Calls Light on the handset flashes. SymbolReceive a call Flashes in the display to let you know if it is an externalSecrecy HandsfreeRedial Switch to handsfree during a callRedial the last number called If you decide not to delete, select Save option Keypad lock Press then press . The display shows the symbolPaging Name and number phonebook Press On the base. The paged handsets ringsPress To stop the paging ring Press any button on the handsetWhen you hear the melody you want, press Save to Select OK option to confirmRinger melody options are displayed. Use Menu or Confirm. Display shows Entry SavedDisplayed Melody you want, press Save to confirm. Display showsCopy an entry to another handset Using the phone With the ‘SIM copy’ feature you can copy entries from Phonebook? select OK to confirmDisplay then shows Copying From Handset X. Each Entry will then be copied in turnSIM card PIN code will be displayed if your SIM card is Access code Use Menu Or Menu to select Access code and press OKSelect Option On and Off are displayed as options. Either, select On toHandset settings Handset ringer volumeHandset settings Handset settings Handset settings Handset settings Base settings Base settings Base settings OFF Date and time settings Answering machine Setting up the answering machine If you hear, Answer on, your answer and record outgoingBase loudspeaker volume Answer delayLevel is Press To increase the volume or To decrease Volume With the answering machine on and in standby mode Setting will be announced to confirm e.g. Calls will beAudible message alert Outgoing messages To check the audible message alert settingTo set audible message alert via the base Incoming messages when using Answer and Record Record your own outgoing messageMinutes long and will replace the pre-recorded MessageSelect the outgoing message answer mode To select Answer and Record, press and release or toVia the handset Using the answering machine via the base During playback Message playback Using the answering machine via the handsetSelect the New option. Your new messages will be played Record a memo OK optionTo screen a call via the base Call screeningAutomatically Remote access Time saver Answering machine BT Calling Features Caller DisplayCalls list View and dial from the Calls listUse Menu or Menu to scroll through the list Ringer melody options are displayed, use Menu orSelect the Del option. Delete Entry? is displayed Call Waiting CallersVoice Mail/Message Waiting Text messaging Two text phones connected to the same phone lineSend a text message Select OKTo display Save and select OK Delete to delete a message Sent messages are stored in the OutboxEntering text Your BT Synergy 4500 can store up to 50* messagesTwice, 3 twice Three times, 5 three timesCharacter or digit to the left of the cursor Are entered to the left of the cursorPress Menu or until Inbox is displayed. Select OK option Receiving and reading text messagesOK option. Enter your sub-address PIN code and press OK Then select the OK option For each message, you will seeText messaging If you have set up personal user areas, press Menu or Menu Read, edit, send or delete texts stored in the OutboxService Centre numbers Send to is displayed, select OKConfirm Press and hold to exit and return to standby Text messaging Message alert beeps User AreasText messaging How callers send a text to a user area Displayed and select OKEdit a user area Press Menu or Menu Select OK Delete a user area Press Menu or Menu Select OK Enter a new code for the box and select OK Send option settings Sent Message OFF and select OKUsing additional handsets BT Synergy default base PIN is 0000, see Press Int, Internal Call to Handset is displayed User can press to answer the call Press to end the callPress and hold R . Your external caller will be put on Transferring callsHold and will hear a tone. Transfer To Handset is displayed Using additional handsets Help Help Help Possible problems with text messaging Help Help Synergy 4500 Issue 3 Edition 1 21.08.06 General information Replacing the handset batteriesProduct disposal instructions Guarantee TTE Connecting to a switchboard Synergy 4500 Issue 5 Edition 1 18.01.07 Synergy 4500 Issue 5 Edition 1 18.01.07 Ofﬁces worldwide