Cisco Systems 7965G Adjusting the Footstand Optional, Registering with Taps, Using a Headset

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Adjusting the Footstand (Optional)

To change the angle of the phone base, adjust the footstand while pressing the footstand button.

Registering with TAPS

After your phone is connected to the network, your system administrator might ask you to auto-register your phone using TAPS (Tool for Auto-Registered Phones Support). TAPS might be used either for a new phone or to replace an existing phone.

To register with TAPS, pick up the handset, enter the TAPS extension provided by your system administrator, and follow the voice prompts. You might need to enter your entire extension, including the area code. After your phone displays a confirmation message, hang up. The phone will re-start.

Using a Headset

You can use a wired headset, or you can use a wireless headset in conjunction with the wireless headset remote hookswitch control feature.

Headset Support

Although Cisco Systems performs limited internal testing of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not certify or support products from headset (or handset) vendors.

Cisco recommends the use of good quality external devices, for example, headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as mobile phones and two-way radios, some audio noise or echo may still occur. An audible hum or buzz may be heard by either the remote party or by both the remote party and the Cisco Unified IP Phone user. Humming or buzzing sounds can be caused by a range of outside sources: for example, electric lights, electric motors, or large PC monitors. See Using External Devices, page 3, for more information.

Note In some cases, hum may be reduced or eliminated by using a local power cube or power injector.

These environmental and hardware inconsistencies in the locations where Cisco Unified IP Phones are deployed means that there is not a single headset solution that is optimal for all environments.

Cisco recommends that customers test headsets in their intended environment to determine performance before making a purchasing decision and deploying en masse.

Audio Quality Subjective to the User

Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to the user and to the party on the far end. Sound quality is subjective and Cisco cannot guarantee the performance of any headsets. However, a variety of headsets from leading headset manufacturers have been reported to perform well with Cisco Unified IP Phones. See manufacturer’s sites for details.

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Using Barge to Add Yourself to a Shared-Line Call Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance InformationPower Outage Cisco Product Security Overview Accessibility FeaturesUsing External Devices Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalRegistering with Taps Adjusting the Footstand OptionalUsing a Headset Headset SupportPage An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7965G Cisco Unified IP Phone 7945G Description Using the User Options Accessing the Help SystemChanging Phone Settings Using a Handset, HeadsetIcon Line or call state Description Understanding Lines and CallsUnderstanding Line and Call Icons Receiving Intercom Calls, See Using BLF to Determine a Line State,Calls, With the caller. Placing or Receiving Intercom Calls,Menus, Understanding Phone Screen Features13, and Viewing Multiple Calls, Choosing Phone Screen Items Cleaning and Maintaining the Phone ScreenWaking the Phone Screen from Sleep Mode Screen item Do thisPress a feature button to open or close a feature menu Understanding Feature Buttons and MenusAccessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Line Button Label and IconUnderstanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeeCorporate Placing a Call-Additional OptionsTips Choose Personal Address Book PersonalDirectory to log If you want to Then For more information, see Answering a CallIf you want to Answer orAnswer TipTo end a call, hang up. Here are some more details Using Hold and ResumeEnding a Call Or EndCallUsing Mute Toggle Microphone on Press Toggle Microphone offViewing Multiple Calls Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Access your call forwarding settings. See Controlling LineSettings on the Web, Your User Options Web Pages,Using Do Not Disturb Or DND Using Conference FeaturesMaking Conference Calls User Options Web Pages,See Viewing or Removing Conference Participants, Remove participantsUsing Join Using Meet-Me More informationStarting or Joining a Meet-Me Conference Call See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListPlacing or Receiving Intercom Calls If you want to Then Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Understanding Shared Lines Using a Shared LineLogging Out of Hunt Groups Remote-in-Use IconPrivacy Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging CBarge and BargePress Private Participants if you Used cBargePrevent others from viewing or Using BLF to Determine a Line State Ringing, your phone will speed dial the line numberMaking and Receiving Secure Calls Notify your system Tracing Suspicious CallsPrioritizing Critical Calls Press Mcid or Malicious Call IDIf you Then See Switching an In-Progress Call to Another Phone, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Answering a Call,See Placing a Call-Additional Options, Page Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using Wideband with your Headset Using a SpeakerphoneUsing a Wireless Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone Change the ring tone per Choose Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Background Images Customizing the Phone ScreenUser Preferences Brightness User Preferences ContrastMissed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Press DeleteTips Dial from a corporate Choose Using Corporate Directory on Your PhoneDirectory Dialing Corporate Directory exact name can varyUsing Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast DialsTips Customizing Rings and Message Indicators, Accessing Voice MessagesTo access voice messages, use the Messages button If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Personal Address BookChoose User Options Device Click Service URL Choose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Edit a Fast Dial phoneClick Speed Dials See Configuring Fast Dials on the Web,Choose User Options Device Your Phone,Setting Up Phone Services on the Web Click Phone ServicesFeature buttons Add a service to anServices Messages Services DirectoriesChoose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Click Line Settings Change or create a line Audible Message Waiting Indicator area, choose from variousChange the audible Line Text Label area, enter a text labelSetting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Add a new remoteUsing Cisco WebDialer Profile if available Network Configuration Host NamePhone number in a WebDialer-enabled online directory Understanding Additional Configuration Options If you Then For more informationAdvanced Call Handling Using a Shared Line,See Using AutoAnswer with a State, See Using BLF to Determine a LineSee Using Cisco Extension Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See Cleaning and Maintaining the PhoneIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool OL-15896-01 Cisco One-Year Limited Hardware Warranty Terms OL-15896-01 Index Cisco Unified Video Advantage Cisco WebDialer FAC 22 OL-15896-01 On-hook dialing 21 online help, using Safety, warnings 2 screenOL-15896-01 Page OL-15896-01
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