Cisco Systems 7965G, 7945G manual Making and Receiving Secure Calls

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Tips

•Your phone might play an audible indicator to alert you when a call is ringing on the monitored line (BLF Pickup only).

•BLF Pickup answers the oldest ringing call first (if the line that you are monitoring has more than one ringing call).

Making and Receiving Secure Calls

Depending on how your system administrator has configured your phone system, your phone might support making and receiving secure calls.

Your phone can support these types of calls:

•Authenticated call—The identities of all phones participating in the call have been verified.

•Encrypted call—The phone is receiving and transmitting encrypted audio (your conversation) within the Cisco IP network. Encrypted calls are also authenticated.

•Protected call—The phone is receiving and transmitting encrypted audio (your conversation) with another phone. A protected call provides a similar level of security as an encrypted call, but adds additional security. If the call is protected at both ends, a security tone plays at the beginning of the conversation. Some features, such as conference calling, shared lines, Extension Mobility, and join across lines are not available when protected calling is configured. Protected calls are not authenticated.

•Non-securecall—At least one of the participating phones or the connection does not support these security features, or the phones cannot be verified.

If you want to...	Then...

Check the security level of a call or	Look for a security icon in the top right corner of the call
conference	activity area, next to the call duration timer:
	Authenticated call or conference
	Encrypted call or conference
	Non-secure call or conference

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Using Barge to Add Yourself to a Shared-Line Call Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Power OutageFinding Additional Information Accessibility Features Using External DevicesCisco Product Security Overview Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalRegistering with Taps Adjusting the Footstand OptionalUsing a Headset Headset SupportPage An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7965G Cisco Unified IP Phone 7945G Description Using the User Options Accessing the Help SystemChanging Phone Settings Using a Handset, HeadsetUnderstanding Lines and Calls Understanding Line and Call IconsIcon Line or call state Description Receiving Intercom Calls, See Using BLF to Determine a Line State,Calls, With the caller. Placing or Receiving Intercom Calls,Understanding Phone Screen Features 13, and Viewing Multiple Calls,Menus, Choosing Phone Screen Items Cleaning and Maintaining the Phone ScreenWaking the Phone Screen from Sleep Mode Screen item Do thisUnderstanding Feature Buttons and Menus Accessing the Help System on Your PhonePress a feature button to open or close a feature menu Understanding Feature Availability Feature Softkey Line Button Label and IconUnderstanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeePlacing a Call-Additional Options TipsCorporate Personal Directory to logChoose Personal Address Book If you want to Then For more information, see Answering a CallIf you want to Answer orAnswer TipTo end a call, hang up. Here are some more details Using Hold and ResumeEnding a Call Or EndCallUsing Mute Toggle Microphone on Press Toggle Microphone offSwitching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Access your call forwarding settings. See Controlling LineSettings on the Web, Your User Options Web Pages,Using Do Not Disturb Or DND Using Conference FeaturesMaking Conference Calls User Options Web Pages,See Viewing or Removing Conference Participants, Remove participantsUsing Join Using Meet-Me More informationStarting or Joining a Meet-Me Conference Call See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListPlacing or Receiving Intercom Calls If you want to Then Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Understanding Shared Lines Using a Shared LineLogging Out of Hunt Groups Remote-in-Use Icon Privacy Using Barge to Add Yourself to a Shared-Line Call Sharing Call Information and Barging CBarge and BargeParticipants if you Used cBarge Prevent others from viewing orPress Private Using BLF to Determine a Line State Ringing, your phone will speed dial the line numberMaking and Receiving Secure Calls Notify your system Tracing Suspicious CallsPrioritizing Critical Calls Press Mcid or Malicious Call IDIf you Then See Switching an In-Progress Call to Another Phone, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Answering a Call,See Placing a Call-Additional Options, Page Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using Wideband with your Headset Using a SpeakerphoneUsing a Wireless Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone Change the ring tone per Choose Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Background Images Customizing the Phone ScreenUser Preferences Brightness User Preferences ContrastMissed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Press DeleteTips Dial from a corporate Choose Using Corporate Directory on Your PhoneDirectory Dialing Corporate Directory exact name can varyUsing Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast DialsTips Accessing Voice Messages To access voice messages, use the Messages buttonCustomizing Rings and Message Indicators, If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Personal Address BookChoose User Options Device Click Service URL Choose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Edit a Fast Dial phoneClick Speed Dials See Configuring Fast Dials on the Web,Choose User Options Device Your Phone,Setting Up Phone Services on the Web Click Phone ServicesFeature buttons Add a service to anServices Messages Services DirectoriesControlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Click Line Settings Change or create a line Audible Message Waiting Indicator area, choose from variousChange the audible Line Text Label area, enter a text labelSetting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Add a new remoteUsing Cisco WebDialer Network Configuration Host Name Phone number in a WebDialer-enabled online directoryProfile if available Understanding Additional Configuration Options If you Then For more informationUsing a Shared Line, See Using AutoAnswer with aAdvanced Call Handling See Using BLF to Determine a Line See Using Cisco ExtensionState, Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See Cleaning and Maintaining the PhoneViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then OL-15896-01 Cisco One-Year Limited Hardware Warranty Terms OL-15896-01 Index Cisco Unified Video Advantage Cisco WebDialer FAC 22 OL-15896-01 On-hook dialing 21 online help, using Safety, warnings 2 screenOL-15896-01 Page OL-15896-01

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