Cisco Systems 7965G Using a Shared Line, Advanced Call Handling, See Using AutoAnswer with a

Page 88

If you...

Then...

For more information...

 

 

 

 

Work with (or work as)

Consider using:

See:

 

an administrative

Cisco Unified Communications

Using a Shared Line, page 42

assistant

 

Manager Assistant

Cisco Unified

 

 

 

 

 

 

A shared line

 

Communications Manager

 

 

 

 

Assistant User Guide

 

 

 

Want to use one

Request a shared line. This allows you

See Using a Shared Line, page 42.

extension for several

to use one extension for your desk

 

 

phones

phone and lab phone, for example.

 

 

 

 

 

Share phones or office

Consider using:

Ask your system administrator

space with coworkers

Call Park to store and retrieve

about these features and see the:

 

 

 

 

 

calls without using the transfer

Advanced Call Handling,

 

 

feature.

 

page 39.

 

Call Pickup to answer calls ringing

Using a Shared Line, page 42.

 

 

on another phone.

Using Cisco Extension

 

 

 

 

A shared line to view or join

 

Mobility, page 49.

 

 

coworkers’ calls.

 

 

 

Cisco Extension Mobility to apply

 

 

 

 

your phone number and user

 

 

 

 

profile to a shared

 

 

 

 

Cisco Unified IP Phone.

 

 

 

 

 

Answer calls frequently

Ask your system administrator to set

See Using AutoAnswer with a

or handle calls on

up the AutoAnswer feature for your

Headset or Speakerphone,

someone’s behalf

phone.

page 54.

 

 

 

Need to make video

Consider using Cisco Unified Video

Contact your system

calls (SCCP phones

Advantage, which enables you to make

administrator for additional

only)

video calls using your Cisco Unified

assistance and see the

 

IP Phone, your personal computer,

Cisco Unified Video Advantage

 

and an external video camera.

Quick Start Guide and User

 

 

 

Guide.

 

 

 

 

 

80

OL-15896-01

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Using Barge to Add Yourself to a Shared-Line Call Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Power Outage Safety and Performance InformationFinding Additional Information Using External Devices Accessibility FeaturesCisco Product Security Overview Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Using a HeadsetRegistering with Taps Headset SupportPage An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7965G Cisco Unified IP Phone 7945G Description Accessing the Help System Changing Phone SettingsUsing the User Options Using a Handset, HeadsetUnderstanding Line and Call Icons Understanding Lines and CallsIcon Line or call state Description See Using BLF to Determine a Line State, Calls,Receiving Intercom Calls, With the caller. Placing or Receiving Intercom Calls,13, and Viewing Multiple Calls, Understanding Phone Screen FeaturesMenus, Cleaning and Maintaining the Phone Screen Waking the Phone Screen from Sleep ModeChoosing Phone Screen Items Screen item Do thisAccessing the Help System on Your Phone Understanding Feature Buttons and MenusPress a feature button to open or close a feature menu Understanding Feature Availability Feature Softkey Line Button Label and IconUnderstanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeeTips Placing a Call-Additional OptionsCorporate Directory to log PersonalChoose Personal Address Book Answering a Call If you want toIf you want to Then For more information, see Answer orAnswer TipUsing Hold and Resume Ending a CallTo end a call, hang up. Here are some more details Or EndCallUsing Mute Toggle Microphone on Press Toggle Microphone offSwitching an In-Progress Call to Another Phone Switching Between Multiple CallsViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Access your call forwarding settings. See Controlling Line Settings on the Web,Forwarding Calls to Another Number Your User Options Web Pages,Using Do Not Disturb Using Conference Features Making Conference CallsOr DND User Options Web Pages,See Viewing or Removing Conference Participants, Remove participantsUsing Join Using Meet-Me More informationSee Using Conference, Viewing or Removing Conference ParticipantsStarting or Joining a Meet-Me Conference Call Press ConfList or Conference ListPlacing or Receiving Intercom Calls If you want to Then Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUnderstanding Shared Lines Remote-in-Use IconUsing Barge to Add Yourself to a Shared-Line Call Sharing Call Information and BargingPrivacy CBarge and BargePrevent others from viewing or Participants if you Used cBargePress Private Using BLF to Determine a Line State Ringing, your phone will speed dial the line numberMaking and Receiving Secure Calls Tracing Suspicious Calls Prioritizing Critical CallsNotify your system Press Mcid or Malicious Call IDIf you Then Using Cisco Extension Mobility Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Answering a Call,See Placing a Call-Additional Options, Page Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using a Speakerphone Using a Wireless HeadsetUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone Changing Phone Settings Customizing Rings and Message IndicatorsChange the ring tone per Choose User Preferences RingsCustomizing the Phone Screen User Preferences BrightnessUser Preferences Background Images User Preferences ContrastUsing Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Press DeleteTips Using Corporate Directory on Your Phone Directory DialingDial from a corporate Choose Corporate Directory exact name can varyUsing Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast DialsTips To access voice messages, use the Messages button Accessing Voice MessagesCustomizing Rings and Message Indicators, Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address BookChoose User Options Device Click Service URL Choose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Edit a Fast Dial phoneSee Configuring Fast Dials on the Web, Choose User Options DeviceClick Speed Dials Your Phone,Setting Up Phone Services on the Web Click Phone ServicesAdd a service to an ServicesFeature buttons Messages Services DirectoriesControlling Line Settings on the Web Controlling User Settings on the WebChoose User Options User Settings Click Line Settings Audible Message Waiting Indicator area, choose from various Change the audibleChange or create a line Line Text Label area, enter a text labelSetting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Add a new remote Using Cisco WebDialer Phone number in a WebDialer-enabled online directory Network Configuration Host NameProfile if available Understanding Additional Configuration Options If you Then For more informationSee Using AutoAnswer with a Using a Shared Line,Advanced Call Handling See Using Cisco Extension See Using BLF to Determine a LineState, Troubleshooting Your Phone General TroubleshootingSymptom Explanation See Cleaning and Maintaining the PhoneUsing the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then OL-15896-01 Cisco One-Year Limited Hardware Warranty Terms OL-15896-01 Index Cisco Unified Video Advantage Cisco WebDialer FAC 22 OL-15896-01 On-hook dialing 21 online help, using Safety, warnings 2 screenOL-15896-01 Page OL-15896-01
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