Cisco Systems 7945G, 7965G manual Ending a Call, Using Hold and Resume, Or EndCall

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Ending a Call

To end a call, hang up. Here are some more details.

If you want to...	Then...

Hang up while using the handset	Return the handset to its cradle. Or press EndCall.

Hang up while using a wired headset	Press	. Or, to keep headset mode active, press EndCall.
	If you are using a wireless headset, refer to the wireless
	headset documentation.

Hang up while using the speakerphone	Press	or EndCall.

Hang up one call, but preserve another	Press EndCall. If necessary, remove the call from hold first.
call on the same line

Using Hold and Resume

You can hold and resume calls. When you put a call on hold, the Hold icon appears next to the caller ID and the corresponding line button flashes green .

If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts back to ringing after a certain period of time. The 'reverting' call remains on hold until you resume it or until Hold Reversion times out.

Your phone indicates the presence of a reverting call by:

•Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting).

•Briefly displaying a “Hold Reversion” message in the status bar at the bottom of the phone screen.

•Displaying the animated Hold Reversion icon next to the caller ID for the held call.

•Displaying a flashing amber line button (depending on the line state).

If you want to...	...Then

Put a call on hold	1.	Make sure the appropriate call is highlighted.
	2.	Press Hold.

Remove a call from	1.	Make sure the appropriate call is highlighted.
hold on the current line	2.	Press Resume.

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Using Barge to Add Yourself to a Shared-Line Call Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Power OutageFinding Additional Information Accessibility Features Using External DevicesCisco Product Security Overview Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredUsing a Headset Adjusting the Footstand OptionalRegistering with Taps Headset SupportPage Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7965G Cisco Unified IP Phone 7945G Description Changing Phone Settings Accessing the Help SystemUsing the User Options Using a Handset, HeadsetUnderstanding Lines and Calls Understanding Line and Call IconsIcon Line or call state Description Calls, See Using BLF to Determine a Line State,Receiving Intercom Calls, With the caller. Placing or Receiving Intercom Calls,Understanding Phone Screen Features 13, and Viewing Multiple Calls,Menus, Waking the Phone Screen from Sleep Mode Cleaning and Maintaining the Phone ScreenChoosing Phone Screen Items Screen item Do thisUnderstanding Feature Buttons and Menus Accessing the Help System on Your PhonePress a feature button to open or close a feature menu Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityUnderstanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeePlacing a Call-Additional Options TipsCorporate Personal Directory to logChoose Personal Address Book If you want to Answering a CallIf you want to Then For more information, see Answer orTip AnswerEnding a Call Using Hold and ResumeTo end a call, hang up. Here are some more details Or EndCallToggle Microphone on Press Toggle Microphone off Using MuteSwitching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Settings on the Web, Access your call forwarding settings. See Controlling LineForwarding Calls to Another Number Your User Options Web Pages,Using Do Not Disturb Making Conference Calls Using Conference FeaturesOr DND User Options Web Pages,Remove participants See Viewing or Removing Conference Participants,Using Join More information Using Meet-MeViewing or Removing Conference Participants See Using Conference,Starting or Joining a Meet-Me Conference Call Press ConfList or Conference ListPlacing or Receiving Intercom Calls If you want to Then Speed Dialing Advanced Call HandlingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Remote-in-Use IconSharing Call Information and Barging Using Barge to Add Yourself to a Shared-Line CallPrivacy CBarge and BargeParticipants if you Used cBarge Prevent others from viewing orPress Private Ringing, your phone will speed dial the line number Using BLF to Determine a Line StateMaking and Receiving Secure Calls Prioritizing Critical Calls Tracing Suspicious CallsNotify your system Press Mcid or Malicious Call IDIf you Then Access Lists for Mobile Connect, Using Cisco Extension MobilitySee Switching an In-Progress Call to Another Phone, See Answering a Call,See Placing a Call-Additional Options, Page Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using a Wireless Headset Using a SpeakerphoneUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone Customizing Rings and Message Indicators Changing Phone SettingsChange the ring tone per Choose User Preferences RingsUser Preferences Brightness Customizing the Phone ScreenUser Preferences Background Images User Preferences ContrastUsing Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Press DeleteTips Directory Dialing Using Corporate Directory on Your PhoneDial from a corporate Choose Corporate Directory exact name can varyUsing Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast DialTips Accessing Voice Messages To access voice messages, use the Messages buttonCustomizing Rings and Message Indicators, Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address BookChoose User Options Device Click Service URL Click Add New Choose User Options Fast DialsEdit a Fast Dial phone Setting Up Speed Dials on the WebChoose User Options Device See Configuring Fast Dials on the Web,Click Speed Dials Your Phone,Click Phone Services Setting Up Phone Services on the WebServices Add a service to anFeature buttons Messages Services DirectoriesControlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Click Line Settings Change the audible Audible Message Waiting Indicator area, choose from variousChange or create a line Line Text Label area, enter a text labelChoose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectAdd a new remote Choose User Options Mobility Settings Remote DestinationsUsing Cisco WebDialer Network Configuration Host Name Phone number in a WebDialer-enabled online directoryProfile if available If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using AutoAnswer with aAdvanced Call Handling See Using BLF to Determine a Line See Using Cisco ExtensionState, General Troubleshooting Troubleshooting Your PhoneSymptom Explanation See Cleaning and Maintaining the PhoneViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then OL-15896-01 Cisco One-Year Limited Hardware Warranty Terms OL-15896-01 Index Cisco Unified Video Advantage Cisco WebDialer FAC 22 OL-15896-01 Safety, warnings 2 screen On-hook dialing 21 online help, usingOL-15896-01 Page OL-15896-01

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