Cisco Systems 7945G, 7965G manual Common Phone Tasks

Page 3

Common Phone Tasks

View online help on	Press	.
phone

Place a call	Go off-hook before or
	after dialing a number.

Redial a number	Press Redial.

Switch to handset	Pick up the handset.
during a call

Switch to speaker or	Press	or	, then
headset during a call	hang up the handset.

Mute your phone	Press	.

Use your call logs	Press		to choose a
	call log. To dial, highlight
	a listing and go off-hook.

Edit a number	Press EditDial, << or >>.

Hold/resume a call	Press Hold or Resume.

Transfer call to new	Press Transfer, enter the
number	number, then press
	Transfer again.

Place an intercom call Press intercom button, enter a number if necessary, and speak after you hear the tone.

Start a standard (ad	Press more > Confrn, dial
hoc) conference call	the participant, then press
	Confrn again.

Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0705R)

© 2008 Cisco Systems, Inc. All rights reserved.

OL-15896-01

QUICK REFERENCE

Cisco Unified IP Phone 7965G and 7945G for Cisco Unified Communications Manager 7.0

(SCCP and SIP)

Softkey Definitions

Phone Screen Icons

Button Icons

Common Phone Tasks

Softkey Definitions

AbbrDial	Dial using a speed dial index
	number

Answer	Answer a call

Back	Return to the previous Help topic

Barge	Add yourself to a call on a shared
	line

CallBack	Receive notification when a busy
	extension becomes available

Cancel	Cancel an action or exit a screen
	without applying changes

cBarge	Add yourself to a call on a shared
	line and establish a conference

CFwdALL	Setup/cancel call forwarding

Clear	Delete records or settings

Close	Close the current window

ConfList	View conference participants

Confrn	Create a conference call

Delete	Remove characters to the right of
	the cursor when using EditDial

Details	Open the Details record for a
(SCCP only)	multiparty call in the Missed Calls
	and Received Calls logs

Dial	Dial a phone number

DirTrfr	Transfer two calls to each other
(SCCP only)

DND	Turn on/off Do Not Disturb
	(DND)

EditDial	Edit a number in a call log

EndCall	Disconnect the current call or the
	current intercom call

Erase	Reset settings to their defaults

Exit	Return to the previous screen

Image 3

Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Using Barge to Add Yourself to a Shared-Line Call Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Power OutageFinding Additional Information Accessibility Features Using External DevicesCisco Product Security Overview Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredHeadset Support Adjusting the Footstand OptionalUsing a Headset Registering with TapsPage Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7965G Cisco Unified IP Phone 7945G Description Using a Handset, Headset Accessing the Help SystemChanging Phone Settings Using the User OptionsUnderstanding Lines and Calls Understanding Line and Call IconsIcon Line or call state Description With the caller. Placing or Receiving Intercom Calls, See Using BLF to Determine a Line State,Calls, Receiving Intercom Calls,Understanding Phone Screen Features 13, and Viewing Multiple Calls,Menus, Screen item Do this Cleaning and Maintaining the Phone ScreenWaking the Phone Screen from Sleep Mode Choosing Phone Screen ItemsUnderstanding Feature Buttons and Menus Accessing the Help System on Your PhonePress a feature button to open or close a feature menu Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityUnderstanding SIP vs. Sccp If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationPlacing a Call-Additional Options TipsCorporate Personal Directory to logChoose Personal Address Book Answer or Answering a CallIf you want to If you want to Then For more information, seeTip AnswerOr EndCall Using Hold and ResumeEnding a Call To end a call, hang up. Here are some more detailsToggle Microphone on Press Toggle Microphone off Using MuteSwitching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Your User Options Web Pages, Access your call forwarding settings. See Controlling LineSettings on the Web, Forwarding Calls to Another NumberUsing Do Not Disturb User Options Web Pages, Using Conference FeaturesMaking Conference Calls Or DNDRemove participants See Viewing or Removing Conference Participants,Using Join More information Using Meet-MePress ConfList or Conference List See Using Conference,Viewing or Removing Conference Participants Starting or Joining a Meet-Me Conference CallPlacing or Receiving Intercom Calls If you want to Then Speed Dialing Advanced Call HandlingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Remote-in-Use Icon Using a Shared LineLogging Out of Hunt Groups Understanding Shared LinesCBarge and Barge Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging PrivacyParticipants if you Used cBarge Prevent others from viewing orPress Private Ringing, your phone will speed dial the line number Using BLF to Determine a Line StateMaking and Receiving Secure Calls Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls Notify your systemIf you Then See Answering a Call, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Placing a Call-Additional Options, Page Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing a Wireless Headset Using Wideband with your HeadsetUsing AutoAnswer with a Headset or Speakerphone User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Change the ring tone per ChooseUser Preferences Contrast Customizing the Phone ScreenUser Preferences Brightness User Preferences Background ImagesPress Delete Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received CallsTips Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Dial from a corporate ChooseUsing Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast DialTips Accessing Voice Messages To access voice messages, use the Messages buttonCustomizing Rings and Message Indicators, Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logChoose User Options Device Click Service URL Click Add New Choose User Options Fast DialsEdit a Fast Dial phone Setting Up Speed Dials on the WebYour Phone, See Configuring Fast Dials on the Web,Choose User Options Device Click Speed DialsClick Phone Services Setting Up Phone Services on the WebMessages Services Directories Add a service to anServices Feature buttonsControlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Click Line Settings Line Text Label area, enter a text label Audible Message Waiting Indicator area, choose from variousChange the audible Change or create a lineChoose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectAdd a new remote Choose User Options Mobility Settings Remote DestinationsUsing Cisco WebDialer Network Configuration Host Name Phone number in a WebDialer-enabled online directoryProfile if available If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using AutoAnswer with aAdvanced Call Handling See Using BLF to Determine a Line See Using Cisco ExtensionState, See Cleaning and Maintaining the Phone Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then OL-15896-01 Cisco One-Year Limited Hardware Warranty Terms OL-15896-01 Index Cisco Unified Video Advantage Cisco WebDialer FAC 22 OL-15896-01 Safety, warnings 2 screen On-hook dialing 21 online help, usingOL-15896-01 Page OL-15896-01

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