Cisco Systems 7965G Accessing the Help System, On Your Phone, Changing Phone Settings, Web Pages

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	6	Help button	Activates the Help menu.			Accessing the Help System
						on Your Phone, page 17

7		Settings button	Opens/closes the Settings menu. Use it to			Changing Phone Settings,
			change phone screen and ring settings.			page 55

8		Services button	Opens/closes the Services menu.			Using the User Options
						Web Pages, page 64

9		Volume button	Controls the handset, headset, and			Using a Handset, Headset,
			speakerphone volume (off-hook) and the			and Speakerphone, page 52
			ringer volume (on-hook).

10		Speaker button	Toggles the speakerphone on or off. When			Using a Handset, Headset,
			the speakerphone is on, the button is lit.			and Speakerphone, page 52

11		Mute button	Toggles the microphone on or off. When the			Using Mute, page 26
			microphone is muted, the button is lit.

12		Headset button	Toggles the headset on or off. When the			Using a Handset, Headset,
			headset is on, the button is lit.			and Speakerphone, page 52

13		4-way navigation	Allows you to scroll through menus and			Using Call Logs, page 57
		pad and Select	highlight items. Use the Select button to
		button (center)	select an item that is highlighted on the
			screen.
			Navigation button
			• Scroll up and down to see menus and
				highlight items.
			• Scroll right and left to scroll horizontally
				in multi-column displays.
			Select button—scroll to highlight a line using
			the Navigation button, and then:
			•	Press	to open a menu.
			•	Press	to play a ringer item.
			•	Press	to access other features as
				described on the screen.
			Note The Select button does not take action.

14		Keypad	Allows you to dial phone numbers, enter			Basic Call Handling,
			letters, and choose menu items.			page 20

15		Softkey buttons	Each activates a softkey option (displayed on			Understanding Phone
			your phone screen).			Screen Features, page 15

12						OL-15896-01

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Using Barge to Add Yourself to a Shared-Line Call Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance InformationPower Outage Cisco Product Security Overview Accessibility FeaturesUsing External Devices Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Using a HeadsetRegistering with Taps Headset SupportPage An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7965G Cisco Unified IP Phone 7945G Description Accessing the Help System Changing Phone SettingsUsing the User Options Using a Handset, HeadsetIcon Line or call state Description Understanding Lines and CallsUnderstanding Line and Call Icons See Using BLF to Determine a Line State, Calls,Receiving Intercom Calls, With the caller. Placing or Receiving Intercom Calls,Menus, Understanding Phone Screen Features13, and Viewing Multiple Calls, Cleaning and Maintaining the Phone Screen Waking the Phone Screen from Sleep ModeChoosing Phone Screen Items Screen item Do thisPress a feature button to open or close a feature menu Understanding Feature Buttons and MenusAccessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Line Button Label and IconUnderstanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeeCorporate Placing a Call-Additional OptionsTips Choose Personal Address Book PersonalDirectory to log Answering a Call If you want toIf you want to Then For more information, see Answer orAnswer TipUsing Hold and Resume Ending a CallTo end a call, hang up. Here are some more details Or EndCallUsing Mute Toggle Microphone on Press Toggle Microphone offViewing Multiple Calls Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Transferring Calls Sending a Call to a Voice Message System Access your call forwarding settings. See Controlling Line Settings on the Web,Forwarding Calls to Another Number Your User Options Web Pages,Using Do Not Disturb Using Conference Features Making Conference CallsOr DND User Options Web Pages,See Viewing or Removing Conference Participants, Remove participantsUsing Join Using Meet-Me More informationSee Using Conference, Viewing or Removing Conference ParticipantsStarting or Joining a Meet-Me Conference Call Press ConfList or Conference ListPlacing or Receiving Intercom Calls If you want to Then Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUnderstanding Shared Lines Remote-in-Use IconUsing Barge to Add Yourself to a Shared-Line Call Sharing Call Information and BargingPrivacy CBarge and BargePress Private Participants if you Used cBargePrevent others from viewing or Using BLF to Determine a Line State Ringing, your phone will speed dial the line numberMaking and Receiving Secure Calls Tracing Suspicious Calls Prioritizing Critical CallsNotify your system Press Mcid or Malicious Call IDIf you Then Using Cisco Extension Mobility Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Answering a Call,See Placing a Call-Additional Options, Page Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using a Speakerphone Using a Wireless HeadsetUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone Changing Phone Settings Customizing Rings and Message IndicatorsChange the ring tone per Choose User Preferences RingsCustomizing the Phone Screen User Preferences BrightnessUser Preferences Background Images User Preferences ContrastUsing Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Press DeleteTips Using Corporate Directory on Your Phone Directory DialingDial from a corporate Choose Corporate Directory exact name can varyUsing Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast DialsTips Customizing Rings and Message Indicators, Accessing Voice MessagesTo access voice messages, use the Messages button Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address BookChoose User Options Device Click Service URL Choose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Edit a Fast Dial phoneSee Configuring Fast Dials on the Web, Choose User Options DeviceClick Speed Dials Your Phone,Setting Up Phone Services on the Web Click Phone ServicesAdd a service to an ServicesFeature buttons Messages Services DirectoriesChoose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Click Line Settings Audible Message Waiting Indicator area, choose from various Change the audibleChange or create a line Line Text Label area, enter a text labelSetting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Add a new remoteUsing Cisco WebDialer Profile if available Network Configuration Host NamePhone number in a WebDialer-enabled online directory Understanding Additional Configuration Options If you Then For more informationAdvanced Call Handling Using a Shared Line,See Using AutoAnswer with a State, See Using BLF to Determine a LineSee Using Cisco Extension Troubleshooting Your Phone General TroubleshootingSymptom Explanation See Cleaning and Maintaining the PhoneIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool OL-15896-01 Cisco One-Year Limited Hardware Warranty Terms OL-15896-01 Index Cisco Unified Video Advantage Cisco WebDialer FAC 22 OL-15896-01 On-hook dialing 21 online help, using Safety, warnings 2 screenOL-15896-01 Page OL-15896-01

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