Cisco Systems 7961G-GE, 7941G-GE warranty Headset Information, Audio Quality Subjective to the User

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Headset Information

To use a headset, connect it to the headset port on the back of your phone.

Although Cisco Systems performs some internal testing of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not certify or support products from headset or handset vendors. Because of the inherent environmental and hardware inconsistencies in the locations where

Cisco Unified IP Phones are deployed, there is not a single “best” solution that is optimal for all environments. Cisco recommends that customers test the headsets that work best in their environment before deploying a large number of units in their network.

In some instances, the mechanics or electronics of various headsets can cause remote parties to hear an echo of their own voice when they speak to Cisco Unified IP Phone users.

Cisco Systems recommends the use of good quality external devices, like headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as cell phones and two-way radios, some audio noise may still occur. See the “Using External Devices” section on page 11 for more information.

The primary reason that a particular headset would be inappropriate for the Cisco Unified IP Phone is the potential for an audible hum. This hum can be heard by either the remote party or by both the remote party and you, the Cisco Unified IP Phone user. Some potential humming or buzzing sounds can be caused by a range of outside sources, for example, electric lights, being near electric motors, large PC monitors. In some cases, a hum experienced by a user may be reduced or eliminated by using a local power cube. See the “Using an External Power Supply” section on page 10 for more information.

Audio Quality Subjective to the User

Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to you (the user) and to the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets or handsets, but some of the headsets and handsets on the sites listed below have been reported to perform well on Cisco Unified IP Phones.

Nevertheless, it is ultimately still the customer's responsibility to test this equipment in their own environment to determine suitable performance.

For information about headsets, see:

http://www.vxicorp.com/cisco

http://www.plantronics.com

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OL-8164-01

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Speed Dialing Advanced Call HandlingAccessing Voice Messages Configuring Features and Services on the WebOL-8164-01 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationWaarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä Turvallisuusohjeita Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar Spara Dessa AnvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8164-01 Getting Started Using an External Power Supply When connecting cablesPower Outage Accessibility Features Using External DevicesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset Information Audio Quality Subjective to the UserAn Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Understanding Phone Screen Features Cleaning the Phone ScreenUnderstanding Feature Buttons and Menus Understanding the Help System on Your PhoneUnderstanding Line and Call Icons Understanding Lines vs. CallsIcon Understanding Feature Availability Placing a Call-Basic Options Basic Call HandlingTips Placing a Call-Additional Options CorporateDirectory to log Answering a CallPersonal Choose Personal Address BookEndCall Using Hold and ResumeEnding a Call Or EndCallSwitching Between Multiple Calls Using MuteViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Device Configuration Call Preferences Using Do Not DisturbDo Not Disturb Understanding Types of Conference Calls Making Conference CallsStarting and Joining a Standard Conference Press ConfList Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Remote-in-Use Icon Using a Shared LineUnderstanding Shared Lines Sharing Call Information and BargingBarge Adding Yourself to a Shared-Line CallCBarge Storing and Retrieving Parked Calls Press PrivateMaking and Receiving Secure Calls Using Cisco Extension Mobility Using BLF to Determine a Line StateUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer If you ThenCustomizing Rings and Message Indicators Using Phone SettingsUser Preferences Rings User Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images EditDial Using Call Logs and DirectoriesUsing Call Logs Missed Calls , Placed Calls , or Received CallsDirectory Dialing Missed Calls, Placed Calls, or Received CallsCorporate Directory exact name can vary Using Corporate Directory on Your PhoneTip Using Personal Directory on Your Phone SubmitPress Fast Dial Personal Directory Personal Fast DialsTips Accessing Voice Messages If you want to Then do this Accessing Your User Options Web PagesCustomizing Your Phone on the Web Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Personal Address BookChoose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Click Speed DialsClick Phone Services Setting Up Phone Services on the WebClick Service URL Controlling User Settings on the Web Choose User Options User SettingsControlling Line Settings on the Web Click Line SettingsChange the ring pattern Select a device Per line Using Cisco WebDialer Network Configuration Host Name Phone number in a WebDialer-enabled online directoryUnderstanding Additional Configuration Options If you Then For more informationUnderstanding Additional Configuration Options General Troubleshooting Troubleshooting Your PhoneSymptom Explanation Network Configuration and select the network Viewing Phone Administration DataUsing the Quality Reporting Tool If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberOL-8164-01 Index OL-8164-01 Page OL-8164-01 See also QRT OL-8164-01 Page USA