Cisco Systems 7941G-GE, 7961G-GE warranty Replacement, Repair, or Refund Policy for Hardware

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Cisco One-Year Limited Hardware Warranty Terms

Replacement, Repair, or Refund Policy for Hardware

Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.

Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

To Receive a Return Materials Authorization (RMA) Number

Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.

Complete the information below, and keep it for reference.

Company product purchased from

Company telephone number

Product model number

Product serial number

Maintenance contract number

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SIP)

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Advanced Call Handling Speed DialingConfiguring Features and Services on the Web Accessing Voice MessagesOL-8164-01 Using this Guide Getting StartedIf you want to Then Safety and Performance Information Finding Additional InformationWaarschuwing Belangrijke Veiligheidsinstructies Warnung Wichtige Sicherheitshinweise Varoitus Tärkeitä TurvallisuusohjeitaAviso Instruções Importantes DE Segurança Avvertenza Importanti Istruzioni Sulla SicurezzaSpara Dessa Anvisningar Varning! Viktiga SäkerhetsanvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8164-01 Getting Started When connecting cables Using an External Power SupplyPower Outage Using External Devices Accessibility FeaturesConnecting Your Phone Adjusting the Footstand Adjusting the Handset RestRegistering with Taps Audio Quality Subjective to the User Headset InformationUnderstanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Cleaning the Phone Screen Understanding Phone Screen FeaturesUnderstanding the Help System on Your Phone Understanding Feature Buttons and MenusUnderstanding Lines vs. Calls Understanding Line and Call IconsIcon Understanding Feature Availability Basic Call Handling Placing a Call-Basic OptionsTips Corporate Placing a Call-Additional OptionsChoose Personal Address Book Answering a CallPersonal Directory to logOr EndCall Using Hold and ResumeEnding a Call EndCallUsing Mute Switching Between Multiple CallsViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Using Do Not Disturb Device Configuration Call PreferencesDo Not Disturb Making Conference Calls Understanding Types of Conference CallsStarting and Joining a Standard Conference Press ConfList Starting or Joining a Meet-Me Conference Call Speed Dialing Advanced Call HandlingPicking Up a Redirected Call on Your Phone Sharing Call Information and Barging Using a Shared LineUnderstanding Shared Lines Remote-in-Use IconAdding Yourself to a Shared-Line Call BargeCBarge Press Private Storing and Retrieving Parked CallsMaking and Receiving Secure Calls Using BLF to Determine a Line State Using Cisco Extension MobilityObtaining a Headset Using a Handset, Headset, and SpeakerphoneIf you Then Using AutoAnswerUsing Phone Settings Customizing Rings and Message IndicatorsUser Preferences Rings Customizing the Phone Screen User Preferences ContrastUser Preferences Background Images Missed Calls , Placed Calls , or Received Calls Using Call Logs and DirectoriesUsing Call Logs EditDialMissed Calls, Placed Calls, or Received Calls Directory DialingUsing Corporate Directory on Your Phone Corporate Directory exact name can varyTip Submit Using Personal Directory on Your PhonePersonal Directory Personal Fast Dials Press Fast DialTips Accessing Voice Messages Options Device Accessing Your User Options Web PagesCustomizing Your Phone on the Web If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logClick Add New Choose User Options Fast DialsClick Speed Dials Setting Up Speed Dials on the WebSetting Up Phone Services on the Web Click Phone ServicesClick Service URL Choose User Options User Settings Controlling User Settings on the WebClick Line Settings Controlling Line Settings on the WebChange the ring pattern Select a device Per line Using Cisco WebDialer Phone number in a WebDialer-enabled online directory Network Configuration Host NameIf you Then For more information Understanding Additional Configuration OptionsUnderstanding Additional Configuration Options Troubleshooting Your Phone General TroubleshootingSymptom Explanation If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Network Configuration and select the networkDuration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareOL-8164-01 Index OL-8164-01 Page OL-8164-01 See also QRT OL-8164-01 Page USA