Cisco Systems 7941G-GE, 7961G-GE warranty Forwarding All Calls to Another Number, Tips

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Basic Call Handling

Tips

•If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press Transfer and then hang up.

•If on-hook transfer is not enabled on your phone, hanging up without pressing Transfer again places the call on hold.

•You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold before transferring it.

Forwarding All Calls to Another Number

You can use Call Forward All to redirect incoming calls from your phone to another number.

If you want to...	Then...
Set up call forwarding on your	Press CFwdALL and enter a target phone number.
primary line

Cancel call forwarding on	Press CFwdALL.
your primary line

Verify that call forwarding is	Look for:
enabled on your primary line	•	The call forward icon above the primary phone number:	.
	•	The call forward icon above the primary phone number:	.
	•	The call forwarding target number in the status line.

Set up or cancel call	1.	Log in to your User Options web pages. (See the “Accessing Your
forwarding remotely, or for a		User Options Web Pages” section on page 52.)
non-primary line	2.	Access your call forwarding settings. (See the “Controlling Line
	2.
		Settings on the Web” section on page 58.)

Note When call forwarding is enabled for any line other than the primary line, your phone does not provide you with any confirmation that calls are being forwarded. Instead, you must confirm your settings in the User Options web pages.

Tips

•Enter the call forward target number exactly as you would dial it from your phone. For example, enter an access code or the area code, if necessary.

•You can forward your calls to a traditional analog phone or to another IP phone, although your system administrator might restrict the call forwarding feature to numbers within your company.

•Call forwarding is phone line specific. If a call reaches you on a line where call forwarding is not enabled, the call will ring as usual.

•Your system administrator can change call forwarding conditions for your phone lines.

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SIP)

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Advanced Call Handling Speed DialingConfiguring Features and Services on the Web Accessing Voice MessagesOL-8164-01 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationWaarschuwing Belangrijke Veiligheidsinstructies Warnung Wichtige Sicherheitshinweise Varoitus Tärkeitä TurvallisuusohjeitaAviso Instruções Importantes DE Segurança Avvertenza Importanti Istruzioni Sulla SicurezzaSpara Dessa Anvisningar Varning! Viktiga SäkerhetsanvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8164-01 Getting Started Using an External Power Supply When connecting cablesPower Outage Using External Devices Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Audio Quality Subjective to the User Headset InformationUnderstanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Cleaning the Phone Screen Understanding Phone Screen FeaturesUnderstanding the Help System on Your Phone Understanding Feature Buttons and MenusUnderstanding Line and Call Icons Understanding Lines vs. CallsIcon Understanding Feature Availability Placing a Call-Basic Options Basic Call HandlingTips Corporate Placing a Call-Additional OptionsPersonal Answering a CallDirectory to log Choose Personal Address BookEnding a Call Using Hold and ResumeEndCall Or EndCallSwitching Between Multiple Calls Using MuteViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Device Configuration Call Preferences Using Do Not DisturbDo Not Disturb Understanding Types of Conference Calls Making Conference CallsStarting and Joining a Standard Conference Press ConfList Starting or Joining a Meet-Me Conference Call Speed Dialing Advanced Call HandlingPicking Up a Redirected Call on Your Phone Understanding Shared Lines Using a Shared LineRemote-in-Use Icon Sharing Call Information and BargingBarge Adding Yourself to a Shared-Line CallCBarge Press Private Storing and Retrieving Parked CallsMaking and Receiving Secure Calls Using BLF to Determine a Line State Using Cisco Extension MobilityObtaining a Headset Using a Handset, Headset, and SpeakerphoneIf you Then Using AutoAnswerCustomizing Rings and Message Indicators Using Phone SettingsUser Preferences Rings User Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images Using Call Logs Using Call Logs and DirectoriesEditDial Missed Calls , Placed Calls , or Received CallsMissed Calls, Placed Calls, or Received Calls Directory DialingCorporate Directory exact name can vary Using Corporate Directory on Your PhoneTip Submit Using Personal Directory on Your PhonePersonal Directory Personal Fast Dials Press Fast DialTips Accessing Voice Messages Customizing Your Phone on the Web Accessing Your User Options Web PagesIf you want to Then do this Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address BookClick Add New Choose User Options Fast DialsClick Speed Dials Setting Up Speed Dials on the WebClick Phone Services Setting Up Phone Services on the WebClick Service URL Choose User Options User Settings Controlling User Settings on the WebClick Line Settings Controlling Line Settings on the WebChange the ring pattern Select a device Per line Using Cisco WebDialer Phone number in a WebDialer-enabled online directory Network Configuration Host NameIf you Then For more information Understanding Additional Configuration OptionsUnderstanding Additional Configuration Options General Troubleshooting Troubleshooting Your PhoneSymptom Explanation Using the Quality Reporting Tool Viewing Phone Administration DataNetwork Configuration and select the network If you are asked to ThenDuration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareOL-8164-01 Index OL-8164-01 Page OL-8164-01 See also QRT OL-8164-01 Page USA