Cisco Systems 7961G-GE, 7941G-GE warranty Understanding Additional Configuration Options

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Understanding Additional Configuration Options

Your system administrator can configure your phone to use specific button and softkey templates along with special services and features, if appropriate. This table provides an overview of some configuration options that you might want to discuss with your phone system administrator based on your calling needs or work environment.

Note You can locate Phone Guides and other documents listed in this table on the web: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

If you...	Then...	For more information...

Need to handle more	Ask your system administrator to	Talk to your system
calls on your phone line	configure your line to support more	administrator or phone support
	calls.	team.

Need more than one	Ask your system administrator to	Talk to your system
phone line	configure one or more additional	administrator or phone support
	directory numbers for you.	team.

Need more speed-dial	First make sure that you are using all of	See the “Speed Dialing” section
buttons	your currently available speed-dial	on page 34.
	buttons.
	If you need additional speed-dial
	buttons, try using Abbreviated Dialing
	or subscribing to the Fast Dial service.

Want to use one	Request a shared line. This allows you to	See the “Using a Shared Line”
extension for several	use one extension for your desk phone	section on page 36.
phones	and lab phone, for example.

Share phones or office	Consider using:	Ask your system administrator
space with coworkers	• Call Park to store and retrieve calls	about these features and see the:
	• Call Park to store and retrieve calls
	without using the transfer feature	•	“Advanced Call Handling”
	• Call Pickup to answer calls ringing		section on page 34
	• Call Pickup to answer calls ringing
	on another phone	• “Using a Shared Line”
	• A shared line to view or join		section on page 36
	• A shared line to view or join
	coworkers’ calls	•	“Using Cisco Extension
	• Cisco Extension Mobility to apply		Mobility” section on
	• Cisco Extension Mobility to apply		page 40
	your phone number and user profile		page 40
	your phone number and user profile
	to a shared Cisco Unified IP Phone

62			OL-8164-01

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Speed Dialing Advanced Call HandlingAccessing Voice Messages Configuring Features and Services on the WebOL-8164-01 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationWaarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä Turvallisuusohjeita Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar Spara Dessa AnvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8164-01 Getting Started Using an External Power Supply When connecting cablesPower Outage Accessibility Features Using External DevicesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset Information Audio Quality Subjective to the UserAn Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Understanding Phone Screen Features Cleaning the Phone ScreenUnderstanding Feature Buttons and Menus Understanding the Help System on Your PhoneUnderstanding Line and Call Icons Understanding Lines vs. CallsIcon Understanding Feature Availability Placing a Call-Basic Options Basic Call HandlingTips Placing a Call-Additional Options CorporateDirectory to log Answering a CallPersonal Choose Personal Address BookEndCall Using Hold and ResumeEnding a Call Or EndCallSwitching Between Multiple Calls Using MuteViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Device Configuration Call Preferences Using Do Not DisturbDo Not Disturb Understanding Types of Conference Calls Making Conference CallsStarting and Joining a Standard Conference Press ConfList Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Remote-in-Use Icon Using a Shared LineUnderstanding Shared Lines Sharing Call Information and BargingBarge Adding Yourself to a Shared-Line CallCBarge Storing and Retrieving Parked Calls Press PrivateMaking and Receiving Secure Calls Using Cisco Extension Mobility Using BLF to Determine a Line StateUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer If you ThenCustomizing Rings and Message Indicators Using Phone SettingsUser Preferences Rings User Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images EditDial Using Call Logs and DirectoriesUsing Call Logs Missed Calls , Placed Calls , or Received CallsDirectory Dialing Missed Calls, Placed Calls, or Received CallsCorporate Directory exact name can vary Using Corporate Directory on Your PhoneTip Using Personal Directory on Your Phone SubmitPress Fast Dial Personal Directory Personal Fast DialsTips Accessing Voice Messages If you want to Then do this Accessing Your User Options Web PagesCustomizing Your Phone on the Web Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Personal Address BookChoose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Click Speed DialsClick Phone Services Setting Up Phone Services on the WebClick Service URL Controlling User Settings on the Web Choose User Options User SettingsControlling Line Settings on the Web Click Line Settings Change the ring pattern Select a device Per line Using Cisco WebDialer Network Configuration Host Name Phone number in a WebDialer-enabled online directoryUnderstanding Additional Configuration Options If you Then For more informationUnderstanding Additional Configuration Options General Troubleshooting Troubleshooting Your PhoneSymptom Explanation Network Configuration and select the network Viewing Phone Administration DataUsing the Quality Reporting Tool If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberOL-8164-01 Index OL-8164-01 Page OL-8164-01 See also QRT OL-8164-01 Page USA