Cisco Systems 7941G-GE, 7961G-GE Understanding Lines vs. Calls, Understanding Line and Call Icons

An Overview of Your Phone

Understanding Lines vs. Calls

To avoid confusion about lines and calls, refer to these descriptions:

Lines—Each line corresponds to a directory number that others can use to call you. The

Cisco Unified IP Phone 7961G/7961G-GE supports one to six lines and the Cisco Unified IP Phone 7941G/7941G-GE supports one to two lines, depending on configuration. To see how many lines you have, look at the right side of your phone screen. You have as many lines as you have directory numbers and phone line icons: .

Calls—Each line can support multiple calls. By default, your phone supports four connected calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

Understanding Line and Call Icons

Your phone displays icons to help you determine the language (locale) settings, and the call and line state.

Icon	Line or Call State	Description
	On-hook line	No call activity on this line.
	Off-hook line	You are dialing a number or an outgoing call is ringing.
	Connected call	You are currently connected to the other party.
	Ringing call	An incoming call is ringing on one of your lines.
	Call on hold	You have put the call on hold. See the “Using Hold and Resume” section
		on page 26.
	Remote-in-use	Another phone that shares your line has a connected call. See the “Using a
		Shared Line” section on page 36 for details.
	Authenticated	See the “Making and Receiving Secure Calls” section on page 39.
	call
	Encrypted call	See the “Making and Receiving Secure Calls” section on page 39.
	Idle line (BLF)	See the “Using BLF to Determine a Line State” section on page 40.
	Busy line (BLF)	See the “Using BLF to Determine a Line State” section on page 40.

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SIP) 21