Cisco Systems 7941G-GE, 7961G-GE warranty Picking Up a Redirected Call on Your Phone, Tips

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Advanced Call Handling

Picking Up a Redirected Call on Your Phone

Call PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting the call to your phone. You might use Call PickUp if you share call-handling with coworkers.

If you want to...	Then...

Answer a call that is ringing on	1.	Do one of the following:
another extension within your call		• If the PickUp softkey is available, press it.
pickup group		• If the PickUp softkey is available, press it.
pickup group		• If the PickUp softkey is not available, go off-hook
		• If the PickUp softkey is not available, go off-hook
		to display it, then press PickUp.
		If your phone supports auto-pickup, you are now
		connected to the call.
	2.	If the call rings, press Answer to connect to the call.

Answer a call that is ringing on	1.	Do one of the following:
another extension outside of your		• If the GPickUp softkey is available, press it.
group		• If the GPickUp softkey is available, press it.
group		• If the GPickUp softkey is not available, go
		• If the GPickUp softkey is not available, go
		off-hook to display it, then press GPickUp.
	2.	Enter the group pickup code.
		If your phone supports auto-pickup, you are now
		connected to the call.
	3.	If the call rings, press Answer to connect to the call.

Answer a call that is ringing on	1.	Do one of the following:
another extension in your group or		• If the OPickUp softkey is available, press it.
in an associated group		• If the OPickUp softkey is available, press it.
in an associated group		• If the OPickUp softkey is not available, go
		• If the OPickUp softkey is not available, go
		off-hook to display it, then press OPickUp.
		If your phone supports auto-pickup, you are now
		connected to the call.
	2.	If the call rings, press Answer to connect to the call.

Tips

•Pressing PickUp and GPickUp connects you to the call that has been ringing for the longest time.

•Pressing OPickUp connects you to the call in the pickup group with the highest priority.

•If you have multiple lines and want to pick up the call on a non-primary line, first press for the desired line, then press a Call PickUp softkey.

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SIP)

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Advanced Call Handling Speed DialingConfiguring Features and Services on the Web Accessing Voice MessagesOL-8164-01 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationWaarschuwing Belangrijke Veiligheidsinstructies Warnung Wichtige Sicherheitshinweise Varoitus Tärkeitä TurvallisuusohjeitaAviso Instruções Importantes DE Segurança Avvertenza Importanti Istruzioni Sulla SicurezzaSpara Dessa Anvisningar Varning! Viktiga SäkerhetsanvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8164-01 Getting Started Using an External Power Supply When connecting cablesPower Outage Using External Devices Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Audio Quality Subjective to the User Headset InformationUnderstanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Cleaning the Phone Screen Understanding Phone Screen FeaturesUnderstanding the Help System on Your Phone Understanding Feature Buttons and MenusUnderstanding Line and Call Icons Understanding Lines vs. CallsIcon Understanding Feature Availability Placing a Call-Basic Options Basic Call HandlingTips Corporate Placing a Call-Additional OptionsChoose Personal Address Book Answering a CallPersonal Directory to logOr EndCall Using Hold and ResumeEnding a Call EndCallSwitching Between Multiple Calls Using MuteViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Device Configuration Call Preferences Using Do Not DisturbDo Not Disturb Understanding Types of Conference Calls Making Conference CallsStarting and Joining a Standard Conference Press ConfList Starting or Joining a Meet-Me Conference Call Speed Dialing Advanced Call HandlingPicking Up a Redirected Call on Your Phone Sharing Call Information and Barging Using a Shared LineUnderstanding Shared Lines Remote-in-Use IconBarge Adding Yourself to a Shared-Line CallCBarge Press Private Storing and Retrieving Parked CallsMaking and Receiving Secure Calls Using BLF to Determine a Line State Using Cisco Extension MobilityObtaining a Headset Using a Handset, Headset, and SpeakerphoneIf you Then Using AutoAnswerCustomizing Rings and Message Indicators Using Phone SettingsUser Preferences Rings User Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images Missed Calls , Placed Calls , or Received Calls Using Call Logs and DirectoriesUsing Call Logs EditDialMissed Calls, Placed Calls, or Received Calls Directory DialingCorporate Directory exact name can vary Using Corporate Directory on Your PhoneTip Submit Using Personal Directory on Your PhonePersonal Directory Personal Fast Dials Press Fast DialTips Accessing Voice Messages Options Device Accessing Your User Options Web PagesCustomizing Your Phone on the Web If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logClick Add New Choose User Options Fast DialsClick Speed Dials Setting Up Speed Dials on the WebClick Phone Services Setting Up Phone Services on the WebClick Service URL Choose User Options User Settings Controlling User Settings on the WebClick Line Settings Controlling Line Settings on the WebChange the ring pattern Select a device Per line Using Cisco WebDialer Phone number in a WebDialer-enabled online directory Network Configuration Host NameIf you Then For more information Understanding Additional Configuration OptionsUnderstanding Additional Configuration Options General Troubleshooting Troubleshooting Your PhoneSymptom Explanation If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Network Configuration and select the networkDuration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareOL-8164-01 Index OL-8164-01 Page OL-8164-01 See also QRT OL-8164-01 Page USA