Cisco Systems 7961G-GE, 7941G-GE warranty Ending a Call, Using Hold and Resume, Or EndCall

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Ending a Call

To end a call, hang up. See the following table for details.

If you want to...	Then...

Hang up while using the handset	Return the handset to its cradle. Or press EndCall.

Hang up while using the headset	Press	. If you want to keep headset mode activate, press
	EndCall.

Hang up while using the speakerphone	Press	or EndCall.

Hang up one call but preserve another	Press EndCall. If necessary, remove the call from hold first.
call on the same line

Using Hold and Resume

Only one call can be active at any given time; all other calls will be placed on hold.

If you want to...	...Then

Put a call on hold	1.	Make sure the call you want to put on hold is highlighted.
	2.	Press Hold.

Remove a call from	1.	Make sure that the appropriate call is highlighted.
hold on the current line	2.	Press Resume.

Remove a call from	Press		for the appropriate line.
hold on a different line	If a single call holding on this line, the call automatically resumes. If
	multiple calls are holding, scroll to the appropriate call and press Resume.

Tips

•Engaging the Hold feature typically generates music or a beeping tone.

•A held call is indicated by the call-on-hold icon: .

26	OL-8164-01

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Speed Dialing Advanced Call HandlingAccessing Voice Messages Configuring Features and Services on the WebOL-8164-01 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationWaarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä Turvallisuusohjeita Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar Spara Dessa AnvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8164-01 Getting Started Using an External Power Supply When connecting cablesPower Outage Accessibility Features Using External DevicesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset Information Audio Quality Subjective to the UserAn Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Understanding Phone Screen Features Cleaning the Phone ScreenUnderstanding Feature Buttons and Menus Understanding the Help System on Your PhoneUnderstanding Line and Call Icons Understanding Lines vs. CallsIcon Understanding Feature Availability Placing a Call-Basic Options Basic Call HandlingTips Placing a Call-Additional Options CorporateDirectory to log Answering a CallPersonal Choose Personal Address BookEndCall Using Hold and ResumeEnding a Call Or EndCallSwitching Between Multiple Calls Using MuteViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Device Configuration Call Preferences Using Do Not DisturbDo Not Disturb Understanding Types of Conference Calls Making Conference CallsStarting and Joining a Standard Conference Press ConfList Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Remote-in-Use Icon Using a Shared LineUnderstanding Shared Lines Sharing Call Information and BargingBarge Adding Yourself to a Shared-Line CallCBarge Storing and Retrieving Parked Calls Press PrivateMaking and Receiving Secure Calls Using Cisco Extension Mobility Using BLF to Determine a Line StateUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer If you ThenCustomizing Rings and Message Indicators Using Phone SettingsUser Preferences Rings User Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images EditDial Using Call Logs and DirectoriesUsing Call Logs Missed Calls , Placed Calls , or Received CallsDirectory Dialing Missed Calls, Placed Calls, or Received CallsCorporate Directory exact name can vary Using Corporate Directory on Your PhoneTip Using Personal Directory on Your Phone SubmitPress Fast Dial Personal Directory Personal Fast DialsTips Accessing Voice Messages If you want to Then do this Accessing Your User Options Web PagesCustomizing Your Phone on the Web Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Personal Address BookChoose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Click Speed DialsClick Phone Services Setting Up Phone Services on the WebClick Service URL Controlling User Settings on the Web Choose User Options User SettingsControlling Line Settings on the Web Click Line SettingsChange the ring pattern Select a device Per line Using Cisco WebDialer Network Configuration Host Name Phone number in a WebDialer-enabled online directoryUnderstanding Additional Configuration Options If you Then For more informationUnderstanding Additional Configuration Options General Troubleshooting Troubleshooting Your PhoneSymptom Explanation Network Configuration and select the network Viewing Phone Administration DataUsing the Quality Reporting Tool If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberOL-8164-01 Index OL-8164-01 Page OL-8164-01 See also QRT OL-8164-01 Page USA