Westell Technologies IVX S-Class Broadcast mailbox, Function 54 Answering Machine members MB501

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Function 5: Voice mail programming

IVX S-Class Administrator’s Manual

Below is an example of a completed Programming Worksheet, showing the sequence of programming:

1.

2.

3.

4.

 

5.

 

 

 

 

 

 

 

 

 

 

MB

Name

Type

CF day

CF night

 

 

 

 

 

 

 

300

Dana

Guest

 

 

 

 

302

Literature

Info

X/MB/ID

X/MB/ID

Each programming step is defined as follows:

1.Mailbox number — Enter a mailbox number, 300–389.

2.Name — The mailbox name is used for the display, reports, and as a programming aid. The name length can be no longer than 10 characters (see “Entering alphanumeric characters,” page A.5). Default: The Mailbox number.

3.Type — Select a mailbox type: Guest or Info.

Default: Guest.

4.and 5. Call forward (info mailbox only) — An info mailbox can be set to call forward after the personal greeting has played to an extension, department, a mailbox or a branch ID for day mode and differently for night mode.

Default: ID9999 (automatic disconnect).

Broadcast mailbox

Note: For S-Class systems with voice mail and auto attendant. Not available on IVX S-Class with Integrated Answering Machine.

Mailbox 500, the broadcast mailbox, is a special mailbox that can be used to leave messages for all of the system’s digital station users (extensions 100–131 on Generation II; extensions 100–123 on Generation I) who have recorded a personal greeting. The broadcast mailbox’s user list cannot be edited. Guest mailboxes are not included in the broadcast group. For more information, refer to the

IVX S-Class User’s Guide.

Function 54: Answering Machine members — MB501

Note: Applicable only to IVX S-Class with Integrated Answering Machine

The Integrated Answering Machine can record up to two simultaneous calls. When a message is left, the message indicator on the 24- or 48-Key Feature Phone will light. Messages can be retrieved by any authorized 24- or 48-Key Feature Phone or remotely from an off-premises location. Only one user can access the mailbox at a time. The system can also be programmed to either call an off-premises number to deliver messages.

The first member in the Master List is allowed to program the Integrated Answering Machine via the PROGRAM key. This station is designated as the Master Station. All other users will only be able to play and delete messages. Only a 24- or 48-Key Digital Feature Phone can be installed on an extension designated as the Master Station. However, a 12-, 24-, or 48-Key Digital Feature Phone can be installed on an extension in the master list.

Default: Extension 100.

D.2

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Contents Administrator’s Manual About ESI Table of contents This page included for pagination purposes only Telephone system features Administrator programming An introductionAdministrator duties Voice mail features Call from X102 John JamesProgramming basics Feature Phone overlaysAdministrator CMD System programming overview System parametersProgramming keys Entering alphanumeric charactersSystem fixed numbering plan Remote setting of day, night, holiday and auto modes Prompts for remote settings an outlineIVX S-Class Administrator’s Manual Function 1 System parameters Function 13 Administrator passwordAccessing user station programming Function 14 System clock Function 142 Automatic time settingFunction 143 Clock adjustment Function 141 Set time/dateFunction 17 System speed-dial Deleting a speed-dial numberThis page included for pagination purposes only Function 3 Extension programming Function 32 Extension feature authorizationFunction 321 Standard feature authorization Function 322 Advanced extension feature authorization Range 5-15.DefaultACC SCHED1 Name Function 371 Access schedule programmingFunction 37 Rfid programming ACC SCHED1 DAY MondayACC SCHED1 MON No Deny Time ACC SCHED1 MONACC SCHED1 MON Allow 900 AM Function 372 Rfid tag number programming Rfid TAG Prog EXT or MBFunction 374 ESI Presence Management parameters Function 373 View Rfid tag numberRfid TAG Display EXT EPM Rfid Reader Prompts YESEPM Reader SET EXT X211 Front Door VolumeFunction 375 Rfid Reader parameters Inserted for pagination purposes only Guest mailboxes Function 5 Voice mail programmingFunction 53 Guest/info mailboxes Info mailboxesBroadcast mailbox Function 54 Answering Machine members MB501Function 55 Message notification Function 551 Station delivery options Function 552 Delivery/paging parametersCascade notification parameters Function 56 Cascade notification mailboxesCascade mailbox options This page included for pagination purposes only Function 6 Recording Function 61 Re-record main greetingFunction 62 Record directory names Function 631 MOH source Function 633 MOH volumeFunction 63 Message-on-hold MOH programming Function 632 MOH recordingThis page included for pagination purposes only Smdr Tabular Smdr formatExample CSV Smdr formatFormat Reporting conventions and rules PC interfaceSmdr format when using account codes Examples One account code entered during an incoming callIndex SmdrIntegrated Answering Machine, D.2 Message notification, D.3