Westell Technologies IVX S-Class manual Tabular Smdr format

Page 35

IVX S-Class Administrator’s Manual

SMDR

Feature description:

SMDR

SMDR (station message detail reporting) call records are output in real time via an ESI phone system’s Maintenance/SMDR serial port. Connect a standard serial printer or call accounting system to the serial port. SMDR data will be stored temporarily if a laptop is connected for programming (five minutes after you exit programming mode, the buffered SMDR will resume output to the serial port).

The output from the serial port is: 8 data bits, 1 stop bit, and no parity [the baud rate is selected in Installer programming].

SMDR may be output in one of two formats, selected in system programming: tabular or CSV. The tabular format is the default.

Tabular SMDR format

ESI’s tabular SMDR output format, which is compatible with the standard Panasonic® DBS® format except for the last two (ESI-exclusive) items, is as shown below:

1 2 3 4 5 6 7 8

12345678901234567890123456789012345678901234567890123456789012345678901234567890

T MM/DD HH:MM:SS HH:MM:SS NNN XXXXXXXXXXXXXXXXXXXXXXXXXXX AAAAAAAAAA

LL

Regardless of numbering plan, the columns are:

•Call type — Outbound (“O”), inbound (“I”) or transferred (“T”) at column 1.

•Date (“MM/DD”) — Begins at column 3.

•Start time (“HH:MM:SS”) — Begins at column 9.

•Duration (“HH:MM:SS”) — Begins at column 18.

•Extension number (“NNN”) — Begins at column 27.

•Digits dialed (right-justified)/Caller ID (left-justified) — Begins at column 31 (28 characters).

•Account code (“AAAA”) — Begins at column 60. (See also “SMDR format when using account codes,” page F.4.)

•CO line number (“LL”) — Begins at column 77.

Each record is terminated with a line feed and carriage return character.

F.1

Image 35

Contents Administrator’s Manual About ESI Table of contents This page included for pagination purposes only Telephone system features Administrator programming An introductionAdministrator duties Call from X102 John James Voice mail featuresProgramming basics Feature Phone overlaysAdministrator CMD System parameters System programming overviewEntering alphanumeric characters Programming keysSystem fixed numbering plan Prompts for remote settings an outline Remote setting of day, night, holiday and auto modesIVX S-Class Administrator’s Manual Function 1 System parameters Function 13 Administrator passwordAccessing user station programming Function 141 Set time/date Function 142 Automatic time settingFunction 143 Clock adjustment Function 14 System clockDeleting a speed-dial number Function 17 System speed-dialThis page included for pagination purposes only Function 3 Extension programming Function 32 Extension feature authorizationFunction 321 Standard feature authorization Range 5-15.Default Function 322 Advanced extension feature authorizationACC SCHED1 DAY Monday Function 371 Access schedule programmingFunction 37 Rfid programming ACC SCHED1 NameACC SCHED1 MON No Deny Time ACC SCHED1 MONACC SCHED1 MON Allow 900 AM Rfid TAG Prog EXT or MB Function 372 Rfid tag number programmingEPM Rfid Reader Prompts YES Function 373 View Rfid tag numberRfid TAG Display EXT Function 374 ESI Presence Management parametersEPM Reader SET EXT X211 Front Door VolumeFunction 375 Rfid Reader parameters Inserted for pagination purposes only Info mailboxes Function 5 Voice mail programmingFunction 53 Guest/info mailboxes Guest mailboxesFunction 54 Answering Machine members MB501 Broadcast mailboxFunction 55 Message notification Function 552 Delivery/paging parameters Function 551 Station delivery optionsCascade notification parameters Function 56 Cascade notification mailboxesCascade mailbox options This page included for pagination purposes only Function 61 Re-record main greeting Function 6 RecordingFunction 62 Record directory names Function 632 MOH recording Function 633 MOH volumeFunction 63 Message-on-hold MOH programming Function 631 MOH sourceThis page included for pagination purposes only Tabular Smdr format SmdrExample CSV Smdr formatFormat PC interface Reporting conventions and rulesExamples One account code entered during an incoming call Smdr format when using account codesSmdr IndexIntegrated Answering Machine, D.2 Message notification, D.3