Westell Technologies IVX S-Class manual Voice mail features, Call from X102 John James

Page 6

Administrator programming: An introduction

IVX S-Class Administrator’s Manual

•Call waiting — Includes helpful display, showing both calls’ Caller ID information, and easy one-key toggling between calls.

•Conference calling — Includes two conference bridges, and a conference may contain up to four parties, so the IVX S-Class system can support two conferences of four parties each. Analog phones on the system also may initiate conferences.

•Esi-Dex™speed-dialing— Calls any number using three separate lists (personal, station, and system); uses Caller ID information or direct keypad entries.1

•Dedicated overhead paging interface — Allows for external paging through overhead speakers or multi-zone paging units (amplification required)

•911 alert — Provides immediate line access if any station with line access dials 9 1 1 to report

an emergency; sends a message via the serial port indicating the start date, time, station number and end-time of the 911; also sounds an audible warning at the operator station and displays, for example:

911 CALL FROM

X102 JOHN JAMES

•Status indicator lamp — Indicates three conditions of the 48- and 24-Key Digital Feature Phone: off-hook, ringing, and new voice mail message.

•NSP (Network Services Processor)2 — Allows system programming via TCP/IP and can be adapted to fit a variety of phone system configurations, small to large.

•Support for these options (for more details, see www.esi-estech.comor consult your ESI Reseller):

–VIP™ and VIP Professional — Each provides a value-added interface to an IVX X-Class system. Delivers call control and unified messaging to Microsoft® Outlook® 2000/2002/2003.

–VIP PC Attendant Console3 — Gives the user all the features of VIP Professional plus an expanded Call Display and 200 virtual programmable feature keys to support the busy attendant.

–ESI Presence Management — Provides integrated building entry control, access control, status indication, personal call routing, and (optionally) time and attendance management.

Voice mail features

•Quick Groups™ — Makes it easy to leave voice mail messages for several users.

•Quick Move™ — Records a conversation into another user’s mailbox.1

•Virtual Mailbox Key™ allows easy monitoring of a second mailbox. 1

•Different mailbox types, including cascade, guest, and broadcast. 1

•IVX S-Class with Integrated Answering Machine can record up to two simultaneous calls. Messages can be retrieved by any authorized 12, 24 or 48-Key Feature Phone or remotely from an off-premises location. The system can also be programmed to either call an off-premises number or commercial network to deliver messages.

•Message-on-hold recordings — Up to five recording: three prerecorded, one customized, and one live entry.

•Message Recycle Bin (undelete) — Remembers, and can restore, each mailbox’s 10 most recently deleted messages. This feature is also available on the Integrated Answering Machine (mailbox 501).

1Not available on 12-Key Feature Phone.

2If ordered at purchase. Not available as an upgrade.

3Previously known as ESI PC Attendant Console.

A.2

Page 5 Page 7
Image 6
Page 5 Page 7
Contents Administrator’s Manual About ESI Table of contents This page included for pagination purposes only Administrator programming An introduction Administrator dutiesTelephone system features Voice mail features Call from X102 John JamesFeature Phone overlays Administrator CMDProgramming basics System programming overview System parametersProgramming keys Entering alphanumeric charactersSystem fixed numbering plan Remote setting of day, night, holiday and auto modes Prompts for remote settings an outlineIVX S-Class Administrator’s Manual Function 13 Administrator password Accessing user station programmingFunction 1 System parameters Function 14 System clock Function 142 Automatic time settingFunction 143 Clock adjustment Function 141 Set time/dateFunction 17 System speed-dial Deleting a speed-dial numberThis page included for pagination purposes only Function 32 Extension feature authorization Function 321 Standard feature authorizationFunction 3 Extension programming Function 322 Advanced extension feature authorization Range 5-15.DefaultACC SCHED1 Name Function 371 Access schedule programmingFunction 37 Rfid programming ACC SCHED1 DAY MondayACC SCHED1 MON ACC SCHED1 MON Allow 900 AMACC SCHED1 MON No Deny Time Function 372 Rfid tag number programming Rfid TAG Prog EXT or MBFunction 374 ESI Presence Management parameters Function 373 View Rfid tag numberRfid TAG Display EXT EPM Rfid Reader Prompts YESX211 Front Door Volume Function 375 Rfid Reader parametersEPM Reader SET EXT Inserted for pagination purposes only Guest mailboxes Function 5 Voice mail programmingFunction 53 Guest/info mailboxes Info mailboxesBroadcast mailbox Function 54 Answering Machine members MB501Function 55 Message notification Function 551 Station delivery options Function 552 Delivery/paging parametersFunction 56 Cascade notification mailboxes Cascade mailbox optionsCascade notification parameters This page included for pagination purposes only Function 6 Recording Function 61 Re-record main greetingFunction 62 Record directory names Function 631 MOH source Function 633 MOH volumeFunction 63 Message-on-hold MOH programming Function 632 MOH recordingThis page included for pagination purposes only Smdr Tabular Smdr formatCSV Smdr format FormatExample Reporting conventions and rules PC interfaceSmdr format when using account codes Examples One account code entered during an incoming callIndex SmdrIntegrated Answering Machine, D.2 Message notification, D.3
Top Page Image Contents