Westell Technologies IVX S-Class manual Function 62 Record directory names

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Function 6: Recording

IVX S-Class Administrator’s Manual

•Holiday main greeting (540) — Plays to callers when the system has been manually placed in holiday mode.

Default: "Thank you for calling. Our office is closed in observance of the holiday. You may dial your party’s extension, at any time, or please call back during regular business hours.”

Note: While in holiday mode, the system follows night mode programming for call routing.

•VIP PC Attendant Console Queue Prompts: 648, 649 — Plays to callers when they are automatically or manually placed in the Attendant Queue in VIP PC Attendant Console. Default: “All attendants are currently busy. One moment, please.”

Note: Deleting a system prompt by pressing HOLD (instead of #) restores to the default recording.

Function 62: Record directory names

This function is accessible only if a directory branch has been created as part of auto attendant programming. Enter the extension number and record the name (and, if this is a by-alpha branch, enter the name key.)

Default: Last name.

changes. As names change, the Administrator can enter this function and change any field via the Administrator password.

1.	2.	3.
Ext.	Recorded name	Key
102	Frank Jones	3

113	Janet Smith	5

Note: To record the prompt “Enter the first letter of the person’s last name,” you must enter Function 61 and then enter the ID number of the directory branch.

Each programming step is defined as follows:

1.Extension number — Enter the extension number for the directory name.

2.Record name — Press 1 to begin recording and press 1 again when finished.

E.2

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Contents

Administrator’s Manual About ESI Table of contents This page included for pagination purposes only Telephone system features Administrator programming An introductionAdministrator duties Voice mail features Call from X102 John JamesProgramming basics Feature Phone overlaysAdministrator CMD System programming overview System parametersProgramming keys Entering alphanumeric charactersSystem fixed numbering plan Remote setting of day, night, holiday and auto modes Prompts for remote settings an outlineIVX S-Class Administrator’s Manual Function 1 System parameters Function 13 Administrator passwordAccessing user station programming Function 142 Automatic time setting Function 143 Clock adjustmentFunction 14 System clock Function 141 Set time/dateFunction 17 System speed-dial Deleting a speed-dial numberThis page included for pagination purposes only Function 3 Extension programming Function 32 Extension feature authorizationFunction 321 Standard feature authorization Function 322 Advanced extension feature authorization Range 5-15.DefaultFunction 371 Access schedule programming Function 37 Rfid programmingACC SCHED1 Name ACC SCHED1 DAY MondayACC SCHED1 MON No Deny Time ACC SCHED1 MONACC SCHED1 MON Allow 900 AM Function 372 Rfid tag number programming Rfid TAG Prog EXT or MBFunction 373 View Rfid tag number Rfid TAG Display EXTFunction 374 ESI Presence Management parameters EPM Rfid Reader Prompts YESEPM Reader SET EXT X211 Front Door VolumeFunction 375 Rfid Reader parameters Inserted for pagination purposes only Function 5 Voice mail programming Function 53 Guest/info mailboxesGuest mailboxes Info mailboxesBroadcast mailbox Function 54 Answering Machine members MB501Function 55 Message notification Function 551 Station delivery options Function 552 Delivery/paging parametersCascade notification parameters Function 56 Cascade notification mailboxesCascade mailbox options This page included for pagination purposes only Function 6 Recording Function 61 Re-record main greetingFunction 62 Record directory names Function 633 MOH volume Function 63 Message-on-hold MOH programmingFunction 631 MOH source Function 632 MOH recordingThis page included for pagination purposes only Smdr Tabular Smdr formatExample CSV Smdr formatFormat Reporting conventions and rules PC interfaceSmdr format when using account codes Examples One account code entered during an incoming callIndex SmdrIntegrated Answering Machine, D.2 Message notification, D.3

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