SpectraLink 150 M3 MCU manual System Administration, Troubleshoot Error Codes

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SpectraLink Corporation

Link WTS Installation and Operation

8. System Administration

8.1Troubleshoot Error Codes

When an alarm is detected, the Error LED will light and the MCU’s status LEDs will display an alarm code.

If the error code refers to a Base Station problem, the Base Station LED will indic ate which Base Station has the problem. If more than one Base Station LED is on, the error code refers to the lowest numbered Base Station with an error. Use the STEP button to select another Base Station to display its error code.

Contact SpectraLink Customer Support at (800) 775-5330 (Monday through Friday, 7:00 a.m. to 6:00 p.m. Mountain Time) for additional assistance in troubleshooting your system.

8.2Troubleshoot Phone Features

If Wireless Telephone features are not working properly, disconnect the Wireless Telephone from the MCU and plug a wired telephone into the port. The telephone should be the same type as the emulated telephone. Refer to the appropriate section of LinkPlus Digital Integration Guide for more details.

Test the features on the wired telephone.

For analog MCUs, verify that feature access codes and switchhook flash work correctly.

For digital MCUs, verify that features are assigned to the correct keys and are working properly. Refer to the appropriate section of LinkPlus Digital Integration Guide for button mapping information for the brand of telephone system at your location.

!connector on the phone than on the back of the MCU. Therefore you may need phone cord or an adapter to perform these tests.Certain four-wire telephones (such as MERLIN LEGEND) use a different

Part Number: 72-0075-01-C-W.doc

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Contents Installation and Operation Trademark Information SpectraLink Corporation Link WTS Installation and Operation UL Information FCC Information Industry Canada IC Notice Warranty Support Program Customer Responsibilities Return Material Authorization Cleaning Tips for Wireless Telephones Table of Contents Site Certification System Administration About This Document Installation OverviewQuestions? Icons and ConventionsSpectraLink Corporation Link WTS Installation and Operation System Operation Link Wireless Telephone System OverviewSpectraLink Corporation Link WTS Installation and Operation Front Panel of the Link 150 M3 MCU Determine Location of MCU Site PreparationRequired Materials Run Cables to Base Station Locations Wire SpecificationsRun Cable for System Terminate Cable at Base Station Locations Pull CableMCU Prepare Demarc BlocksDedicated Line for Diagnostic Modem Multiple Power PairsTwo Wire Analog or Digital Interface Four Wire Digital Interface Assign and Program Ports Install Demarc BlocksSpectraLink Corporation Link WTS Installation and Operation Two Wire Analog or Digital Demarc Block Four Wire Digital Demarc Block Wire Connector B Check Components Install Link Wireless Telephone SystemSurvey Site Connect MCU to Demarc Blocks Install MCUsMount MCUs to Wall Connect Multi-Unit Systems Connect PowerSet Switch Interface Type Switch Interface Line LEDs MCU Type Mount Base Stations on Dropped Tile Ceilings Install Base StationsMount Base Stations On Finished Ceilings Wire and Connect Outdoor Base Stations Install Outdoor Base StationsRegister Wireless Telephones Connect and Register Wireless TelephonesSet Up Diagnostic Modem Unregister Wireless Telephones Test Wireless Telephones Program Wireless Telephone FeaturesSite Certification Troubleshoot Phone Features System AdministrationTroubleshoot Error Codes Status LEDs Description Action 12345 Status LED CodesStatus Description Action LEDs Status Description Action LEDs Indicator Description Action Wireless Telephone Status Indicator MessagesRegister New Wireless Telephone Replace a Wireless TelephoneDelete Old Wireless Telephone Replace an MCU Clear Configuration on Replacement MCUConnect the Replacement MCU Replace a Base Station MCU ID Wireless Telephone Planning WorksheetBase Station Location Worksheet Select Alternate Spread Spectrum Sequence Appendix a Technical ParametersChange Companding Defining Macros Appendix B Program Analog FeaturesPlan Programming Open Application InterfaceProgram Macro Codes Transfer Examples of ProgrammingSpeed Dial Clear or Erase a FunctionBefore Installing the OAI Telephony Gateway Mount Telephony Gateway to Wall OAI Telephony Gateway’s Front PanelInitial Test Connect the OAI Telephony Gateway to the MCU Assign a Function Key to OAI Telephony Gateway Connect the OAI Telephony Gateway to the Application ServerCertification Test LED IndexOAI