VTech DS4122-4, DS4121-4, DS4122-3, DS4121-3 Troubleshooting, Problem Suggestion

Page 43

Troubleshooting

If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Problem

Suggestion

My telephone does

• Make sure the battery is installed and charged correctly (pages 3 and 38). For optimum daily

not work at all.

performance, return the cordless handset to the telephone base or charger after use.

 

• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

 

• Make sure the telephone line cord is plugged firmly into the telephone base and the telephone

 

wall jack.

 

• Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,

 

then plug it back in. Allow up to one minute for the cordless handset and telephone base to

 

synchronize.

 

• Charge the battery in the cordless handset for at least 16 hours.

 

• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase

 

a new battery.

 

• Disconnect the telephone base from the telephone wall jack and plug in a working telephone.

 

If the other telephone does not work, the problem is probably in the wiring or the local service.

 

Call the local telephone company.

Low Battery is

• Place the handset in the telephone base or charger for recharging.

displayed on screen.

• Remove and re-install the battery and use it normally until fully discharged, then recharge the

 

handset on the telephone base or charger for 16 hours.

 

• If the above measures do not correct the problem, the battery may need to be replaced.

 

 

40

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Contents Congratulations Table of contents Table of contents Parts checklist InstallationUse only the AC power adapter supplied with this telephone Telephone base installationInstall handset battery Desk/table bracket installation Wall mounting bracket installation Exchangeable colorful handset ring Handset layout Telephone settingsINT intercom Antenna VOL / volume + ANS ON/OFF Answer on/offTelephone base layout Message windowRinger tone Ringer volume handsetLanguage Key toneClear voicemail Dial type is preset for tone dialing To change the settingDial type Mute Basic operationMake, answer, and end calls SpeakerphoneFind handset VolumeRinger mute Temporary tone dialingConference call IntercomTransfer an external call Switch between external and intercom callChain dialing Answer an incoming call during an intercom callDirectory Advanced operationStore a directory entry Character chart Dial a directory entry Search the directoryDelete a directory entry Edit a directory entryTo select Call log About caller IDReview the call log Missed calls indicatorDial a call log entry Make CID entries ready to dialSave an entry to the directory Call log display screen messages Delete one or all entriesTo insert a dialing pause. Press Redial listDial from redial Delete a redial entryAnswering system and voicemail Answering system operationMessage capacity Set the clock Answering system setup Activate the answering systemSet number of rings Answering system setupSet telephone base ringer Set remote access codeSet message alert tone Play your announcement Outgoing announcementOptions during playback Delete your announcementMessage playback New message indicationMemo playback Delete all messagesRecord and play memos Record a memoRemote access commands Remote accessCommands during playback mode Message window displays Handset display screen messages Cordless handset locator has been activated Battery needs to be replacedReview it Connected to the external call during call transferHandset icons Handset and telephone base indicatorsHandset lights Telephone base lightsBattery Important safety instructions Problem Suggestion TroubleshootingDoes not accept Battery does notOr the handset battery Charge in the handsetFor this to take place Telephone doesComputers, kitchen appliances and other cordless telephones Cannot dial out First, try all the above suggestionsSame outlet or near a microwave oven Local service company charges may applyWill improve overall performance Troubleshooting Shown in the handset CONNECTING... isTelephone company Outgoing Answering systemTo one minute for this to take place Operating range MaintenanceAbout cordless telephones WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Rbrc sealTechnical specifications Index Transfer an external call  Troubleshooting 91-001419-070-100 User’s manual
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DS4121-4, DS4121-3, DS4122-4, DS4122-3 specifications

The VTech DS4122-3, DS4122-4, DS4121-3, and DS4121-4 are part of VTech's versatile line of cordless phones, delivering a balanced mix of modern technology and user-friendly features designed to enhance home communication. These models are particularly appealing for families or small businesses looking for dependable, high-quality phone systems.

One of the standout features of these models is their DECT 6.0 technology. This advanced wireless protocol offers a clearer signal, enhanced voice quality, and improved range, reducing the chances of interference from other household devices like Wi-Fi routers. Users can enjoy seamless conversations without worrying about dropped calls or static noise, making it ideal for important calls and daily chatting alike.

The DS4122-3 and DS4122-4 models come with two and four handsets, respectively, allowing for coverage throughout larger spaces. This flexibility extends to the DS4121-3 and DS4121-4 models, which boast similar handset options. Each handset operates on a single base unit, which helps to reduce clutter and allows easy placement around the home or office.

An array of practical features enhances user experience. The phones include a large, easy-to-read LCD screen that displays caller ID information and call history. Integrated speakerphone capabilities facilitate hands-free calls, which is especially useful during multitasking. Additionally, some variants in this series have a built-in digital answering system, allowing users to receive messages even when they're away.

The system also emphasizes battery life with its energy-efficient design. Each handset can stay in standby mode for several days, minimizing the need for frequent recharging. Alongside this, the phones are equipped with a range of ringtones and volume settings, allowing users to customize their experience according to their preferences.

Security is another important aspect. The VTech DS models incorporate features to safeguard against eavesdropping, ensuring privacy during conversations. Furthermore, the phones generally come with a warranty to guarantee their reliability and durability in everyday use.

In summary, the VTech DS4122-3, DS4122-4, DS4121-3, and DS4121-4 combine reliable communication technology with user-friendly features. With their robust DECT 6.0 technology, flexible handset options, and an array of practical features, they cater to home or office needs, ensuring that users can stay connected with ease and efficiency.
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