VTech LS6245 Troubleshooting, Cannot use the keypad, Cannot pair my headset to the telephone base

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Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com or call 1 (800) 595-9511.

I cannot use the keypad.

•To prevent accidental presses of keys, the keypad locks after 10 seconds of no key presses when you are not on a call (page 23). While you are on a call using the speakerphone, if no keys are pressed within five seconds, the keypad locks automatically. Press the UNLOCK softkey to use the keypad.

•You must unlock the keypad before dialing 911.

I cannot pair my cell phone to the telephone base.

•Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.

•Remove VTech LS6245 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone for more information).

•Carefully follow the pairing instructions on page 14 and make sure that your cell phone is not connected to any other Bluetooth device.

•Turn off your cell phone, then turn it on again.

•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I cannot pair my headset to the telephone base

•Make sure that your Bluetooth headset is in discoverable mode when pairing with the telephone base. See the user’s manual of your headset for more information on how to set your headset in discoverable mode.

•Carefully follow the pairing instructions on page 15 and make sure that your headset is not connected to any other Bluetooth device.

•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I cannot connect my cell phone with the telephone base.

•Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.

•Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.

•Turn off your cell phone, then turn it on again.

•Make sure that your cell phone is connected and on the active devices list.

•For some cell phones, you must authorize VTech LS6245 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.

•Manually connect your cell phone to VTech LS6245. Refer to the user’s manual of your cell phone for more information.

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Contents User’s manual Congratulations Table of contents Answering system operation..67 AppendixIndex Parts checklist Getting startedInstallation Cleaning tips for your touch screen telephoneImportant notes Avoid placing the telephone base too close toTelephone base installation Battery installation Charge lightBattery charging Handset layout VOL+Telephone base layout HomeFLASH/X Handset main menu To enter the main menuTelephone base main menu Bluetooth Introducing BluetoothGlossary of terms Bluetooth at a glance Important InformationBluetooth setup Setup cellTo pair and connect a cell phone Device connected to base, and 1 and/or 2 displaysSetup headset To pair and connect a headsetPaired devices Rename a paired deviceRemove a paired device View information of a paired deviceActive devices Review the active devices listConnect/disconnect an active device Replace an active device Add an active deviceTo replace an active device To add an active deviceRemove an active device View information of an active deviceChange PIN Handset settings SettingsLCD language To select a languageTo manually turn off these indicators Clear voicemailTo change the setting Auto keylockKey tone Set date/time Home area code 800Ringer volume To adjust the handset ringer volumeRingers Ringer tone To select a ringer toneTelephone base settings LCD Language Turn off indicator? 800 Ringer Volume Ringer tone Select Home Answering system settings Answering system setupUsing the handset Answer ON/OFFTo change the setting Using the telephone base Using a handsetCall screening Announcement Play your announcementTone. Press 5 when you are done. After the tone Record your own announcementDelete your announcement Number of rings Remote access code Press the Menu softkey when the handset is not in useMessage alert tone Telephone operation Make, answer or end a home callUsing a Bluetooth headset Call waiting on the home lineMake, answer or end a cell call Call waiting on the cell line Answer a cell call while on a home callTo answer the incoming cell call To end the cell callAnswer a home call while on a cell call Conference home and cell callsVolume control Handset speakerphoneSilence the ringer MuteInfrared sensor HoldHandset locator To access a number in the call log while on a Home call To access the last number redial while on a home callChain dialing Redial list Review the redial listDial a redial entry Save a redial entry to the directoryDelete a redial entry Intercom Answer an incoming call during an intercom call To silence an intercom callTo end an intercom call Share an outside call Transfer a callDirectory Create a new directory entryUsing the telephone base Character chart To review the directory Using a handset Review the directoryAlphabetical search To start an alphabetical searchTo dial a directory entry Using a handset Dial a directory entryEdit a directory entry Press /HOME or /CELLDelete a directory entry To delete an entryAbout caller ID Information about caller ID with call waitingMissed calls indicator Caller ID historyMemory match Review the call logMake a call log entry ready to dial Dial a call log entrySave a call log entry to the directory To delete all entries Using a handset Delete from the call logCall log display screen messages To delete a single entryAnswering system operation Answering system and voicemailMessage capacity New message indicationMessage playback To play messages with the telephone baseTo play messages with a handset Delete all old messages To record a memo Using the telephone base Record and play memosRemote access CommandAppendix Screen display messagesKeypad is locked Handset and telephone base indicators Handset lights Telephone base lightsBluetooth disconnected devices indicates that there Handset iconsBluetooth wireless headset on steadily when a Telephone base iconsBattery Operation Operating timeExpand your telephone system Add and register a handset optionalTo register a handset Replace a handset To deregister all handsetsTroubleshooting Cannot use the keypadCannot pair my cell phone to the telephone base Cannot pair my headset to the telephone baseCannot put my headset in discoverable mode Cannot connect my headset with the telephone baseCannot find VTech LS6245 on my cell phone My cell phone disconnects with the telephone baseBluetooth system busy appears on the display Low battery shows on screenPIN on the telephone base does not work My telephone does not work at allCharge light is off There is no dial toneTelephone does not ring when there is an incoming call Cannot dial outMy handset beeps and is not performing normally Hear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work Registration failed appears on the handsetCaller ID entries do not match the numbers I need to dial Searching for Base shows in the handset screenCannot retrieve my voicemail messages Outgoing announcement is not clear Messages on the answering system are very difficult to hearAnswering system does not record messages Answering system does not respond to remote commands Messages on the answering system are incompleteCommon cure for electronic equipment Important safety instructions Maintenance Operating rangeAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?Other limitations FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Symbol IndexIndex 91-002418-030-100
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