VTech LS6245 user manual Caller ID entries do not match the numbers I need to dial

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Appendix

Troubleshooting

Caller ID entries do not match the numbers I need to dial.

•Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 64 for instructions on changing the number.

•If you dial seven digits for local calls, you may want to use the home area code feature (page 25 and page 31).

Searching for BASE shows in the handset screen.

•The handset may be out of range. Move it closer to the telephone base.

•Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.

•Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and re-install the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.

•Other electronic products may prevent your handset and telephone base from communicating with each other. Install your telephone base as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

and New voicemail appear on the handset telephone base and I don’t know why.

•Your telephone has voicemail indication that is separate from the built-in answering system. If and New voicemail appear on the handset and telephone base, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail.

I cannot retrieve my voicemail messages.

•Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 67). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.

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Contents User’s manual Congratulations Table of contents Appendix Answering system operation..67Index Getting started Parts checklistAvoid placing the telephone base too close to InstallationCleaning tips for your touch screen telephone Important notesTelephone base installation Charge light Battery installationBattery charging VOL+ Handset layoutHome Telephone base layoutFLASH/X To enter the main menu Handset main menuTelephone base main menu Introducing Bluetooth BluetoothGlossary of terms Important Information Bluetooth at a glanceDevice connected to base, and 1 and/or 2 displays Bluetooth setupSetup cell To pair and connect a cell phoneTo pair and connect a headset Setup headsetRename a paired device Paired devicesView information of a paired device Remove a paired deviceReview the active devices list Active devicesConnect/disconnect an active device To add an active device Replace an active deviceAdd an active device To replace an active deviceView information of an active device Remove an active deviceChange PIN To select a language Handset settingsSettings LCD languageClear voicemail To manually turn off these indicatorsAuto keylock To change the settingKey tone Set date/time 800 Home area codeTo adjust the handset ringer volume Ringer volumeRingers To select a ringer tone Ringer toneTelephone base settings LCD Language Turn off indicator? 800 Ringer Volume Ringer tone Select Home Answer ON/OFF Answering system settingsAnswering system setup Using the handsetUsing a handset To change the setting Using the telephone baseCall screening Play your announcement AnnouncementRecord your own announcement Tone. Press 5 when you are done. After the toneDelete your announcement Number of rings Press the Menu softkey when the handset is not in use Remote access codeMessage alert tone Make, answer or end a home call Telephone operationCall waiting on the home line Using a Bluetooth headsetMake, answer or end a cell call To end the cell call Call waiting on the cell lineAnswer a cell call while on a home call To answer the incoming cell callConference home and cell calls Answer a home call while on a cell callMute Volume controlHandset speakerphone Silence the ringerHold Infrared sensorHandset locator To access the last number redial while on a home call To access a number in the call log while on a Home callChain dialing Save a redial entry to the directory Redial listReview the redial list Dial a redial entryDelete a redial entry Intercom To silence an intercom call Answer an incoming call during an intercom callTo end an intercom call Transfer a call Share an outside callCreate a new directory entry DirectoryUsing the telephone base Character chart To start an alphabetical search To review the directory Using a handsetReview the directory Alphabetical searchPress /HOME or /CELL To dial a directory entry Using a handsetDial a directory entry Edit a directory entryTo delete an entry Delete a directory entryInformation about caller ID with call waiting About caller IDCaller ID history Missed calls indicatorReview the call log Memory matchDial a call log entry Make a call log entry ready to dialSave a call log entry to the directory To delete a single entry To delete all entries Using a handsetDelete from the call log Call log display screen messagesNew message indication Answering system operationAnswering system and voicemail Message capacityTo play messages with the telephone base Message playbackTo play messages with a handset Delete all old messages Record and play memos To record a memo Using the telephone baseCommand Remote accessScreen display messages AppendixKeypad is locked Telephone base lights Handset and telephone base indicators Handset lightsHandset icons Bluetooth disconnected devices indicates that thereTelephone base icons Bluetooth wireless headset on steadily when aOperation Operating time BatteryAdd and register a handset optional Expand your telephone systemTo register a handset To deregister all handsets Replace a handsetCannot pair my headset to the telephone base TroubleshootingCannot use the keypad Cannot pair my cell phone to the telephone baseMy cell phone disconnects with the telephone base Cannot put my headset in discoverable modeCannot connect my headset with the telephone base Cannot find VTech LS6245 on my cell phoneMy telephone does not work at all Bluetooth system busy appears on the displayLow battery shows on screen PIN on the telephone base does not workThere is no dial tone Charge light is offCannot dial out Telephone does not ring when there is an incoming callMy handset beeps and is not performing normally Registration failed appears on the handset Hear other calls when using the telephoneMy caller ID features are not working properly Hear noise on the cordless handset and the keys do not workSearching for Base shows in the handset screen Caller ID entries do not match the numbers I need to dialCannot retrieve my voicemail messages Messages on the answering system are very difficult to hear Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are incomplete Answering system does not respond to remote commandsCommon cure for electronic equipment Important safety instructions Operating range MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyOther limitations FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index SymbolIndex 91-002418-030-100