VTech LS6245 user manual Messages on the answering system are incomplete

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Appendix

Troubleshooting

The messages on the answering system are incomplete.

•If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after four minutes.

•If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.

•If the caller’s voice is very soft, the answering system may stop recording and disconnect the call.

The answering system does not respond to remote commands.

•Make sure your remote access code is correct (page 40).

•Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.

•The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.

•There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing.

Common cure for electronic equipment.

•If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):

•Disconnect the power to the telephone base.

•Disconnect the battery on the cordless handset.

•Wait a few minutes before connecting power to the telephone base.

•Re-install the battery and place the cordless handset in the telephone base.

•Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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Contents User’s manual Congratulations Table of contents Answering system operation..67 AppendixIndex Getting started Parts checklistCleaning tips for your touch screen telephone InstallationImportant notes Avoid placing the telephone base too close toTelephone base installation Charge light Battery installationBattery charging VOL+ Handset layoutHome Telephone base layoutFLASH/X To enter the main menu Handset main menuTelephone base main menu Introducing Bluetooth BluetoothGlossary of terms Important Information Bluetooth at a glanceSetup cell Bluetooth setupTo pair and connect a cell phone Device connected to base, and 1 and/or 2 displaysTo pair and connect a headset Setup headsetRename a paired device Paired devicesView information of a paired device Remove a paired deviceActive devices Review the active devices listConnect/disconnect an active device Add an active device Replace an active deviceTo replace an active device To add an active deviceRemove an active device View information of an active deviceChange PIN Settings Handset settingsLCD language To select a languageClear voicemail To manually turn off these indicatorsTo change the setting Auto keylockKey tone Set date/time 800 Home area codeRinger volume To adjust the handset ringer volumeRingers To select a ringer tone Ringer toneTelephone base settings LCD Language Turn off indicator? 800 Ringer Volume Ringer tone Select Home Answering system setup Answering system settingsUsing the handset Answer ON/OFFTo change the setting Using the telephone base Using a handsetCall screening Play your announcement AnnouncementRecord your own announcement Tone. Press 5 when you are done. After the toneDelete your announcement Number of rings Press the Menu softkey when the handset is not in use Remote access codeMessage alert tone Make, answer or end a home call Telephone operationCall waiting on the home line Using a Bluetooth headsetMake, answer or end a cell call Answer a cell call while on a home call Call waiting on the cell lineTo answer the incoming cell call To end the cell callConference home and cell calls Answer a home call while on a cell callHandset speakerphone Volume controlSilence the ringer MuteInfrared sensor HoldHandset locator To access a number in the call log while on a Home call To access the last number redial while on a home callChain dialing Review the redial list Redial listDial a redial entry Save a redial entry to the directoryDelete a redial entry Intercom Answer an incoming call during an intercom call To silence an intercom callTo end an intercom call Transfer a call Share an outside callCreate a new directory entry DirectoryUsing the telephone base Character chart Review the directory To review the directory Using a handsetAlphabetical search To start an alphabetical searchDial a directory entry To dial a directory entry Using a handsetEdit a directory entry Press /HOME or /CELLTo delete an entry Delete a directory entryInformation about caller ID with call waiting About caller IDCaller ID history Missed calls indicatorReview the call log Memory matchDial a call log entry Make a call log entry ready to dialSave a call log entry to the directory Delete from the call log To delete all entries Using a handsetCall log display screen messages To delete a single entryAnswering system and voicemail Answering system operationMessage capacity New message indicationMessage playback To play messages with the telephone baseTo play messages with a handset Delete all old messages Record and play memos To record a memo Using the telephone baseCommand Remote accessScreen display messages AppendixKeypad is locked Telephone base lights Handset and telephone base indicators Handset lightsHandset icons Bluetooth disconnected devices indicates that thereTelephone base icons Bluetooth wireless headset on steadily when aOperation Operating time BatteryExpand your telephone system Add and register a handset optionalTo register a handset To deregister all handsets Replace a handsetCannot use the keypad TroubleshootingCannot pair my cell phone to the telephone base Cannot pair my headset to the telephone baseCannot connect my headset with the telephone base Cannot put my headset in discoverable modeCannot find VTech LS6245 on my cell phone My cell phone disconnects with the telephone baseLow battery shows on screen Bluetooth system busy appears on the displayPIN on the telephone base does not work My telephone does not work at allThere is no dial tone Charge light is offCannot dial out Telephone does not ring when there is an incoming callMy handset beeps and is not performing normally My caller ID features are not working properly Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Registration failed appears on the handsetCaller ID entries do not match the numbers I need to dial Searching for Base shows in the handset screenCannot retrieve my voicemail messages Outgoing announcement is not clear Messages on the answering system are very difficult to hearAnswering system does not record messages Answering system does not respond to remote commands Messages on the answering system are incompleteCommon cure for electronic equipment Important safety instructions Operating range MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyOther limitations FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index SymbolIndex 91-002418-030-100