VTech LS6245 user manual Hear other calls when using the telephone

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Appendix

Troubleshooting

I hear other calls when using the telephone.

•Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Call your telephone service provider.

I hear noise on the cordless handset and the keys do not work.

•Make sure the telephone line cord is plugged in securely.

Registration failed appears on the handset.

•Only one handset can be registered at a time. If you have multiple handsets to register, please follow the instructions on page 78 for the first handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered.

•Make sure that the telephone base and handset(s) are in idle mode when registering a handset.

•Follow the steps on page 89 for the common cure for electronic equipment, then try again to register a handset.

My caller ID features are not working properly.

•Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

•The caller may not be calling from an area which supports caller ID.

•Both you and the caller’s telephone companies must use equipment compatible with the caller ID service.

•The caller ID information shows after the first or second ring.

•If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.

•Make sure you subscribe to caller ID with call waiting features provided by the telephone service provider.

•The caller may not be calling from an area which supports caller ID.

•Both you and the caller’s telephone companies must use equipment compatible with caller ID service.

•If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

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Contents User’s manual Congratulations Table of contents Answering system operation..67 AppendixIndex Parts checklist Getting startedImportant notes InstallationCleaning tips for your touch screen telephone Avoid placing the telephone base too close toTelephone base installation Battery installation Charge lightBattery charging Handset layout VOL+Telephone base layout HomeFLASH/X Handset main menu To enter the main menuTelephone base main menu Bluetooth Introducing BluetoothGlossary of terms Bluetooth at a glance Important InformationTo pair and connect a cell phone Bluetooth setupSetup cell Device connected to base, and 1 and/or 2 displaysSetup headset To pair and connect a headsetPaired devices Rename a paired deviceRemove a paired device View information of a paired deviceActive devices Review the active devices listConnect/disconnect an active device To replace an active device Replace an active deviceAdd an active device To add an active deviceRemove an active device View information of an active deviceChange PIN LCD language Handset settingsSettings To select a languageTo manually turn off these indicators Clear voicemailTo change the setting Auto keylockKey tone Set date/time Home area code 800Ringer volume To adjust the handset ringer volumeRingers Ringer tone To select a ringer toneTelephone base settings LCD Language Turn off indicator? 800 Ringer Volume Ringer tone Select Home Using the handset Answering system settingsAnswering system setup Answer ON/OFFTo change the setting Using the telephone base Using a handsetCall screening Announcement Play your announcementTone. Press 5 when you are done. After the tone Record your own announcementDelete your announcement Number of rings Remote access code Press the Menu softkey when the handset is not in useMessage alert tone Telephone operation Make, answer or end a home callUsing a Bluetooth headset Call waiting on the home lineMake, answer or end a cell call To answer the incoming cell call Call waiting on the cell lineAnswer a cell call while on a home call To end the cell callAnswer a home call while on a cell call Conference home and cell callsSilence the ringer Volume controlHandset speakerphone MuteInfrared sensor HoldHandset locator To access a number in the call log while on a Home call To access the last number redial while on a home callChain dialing Dial a redial entry Redial listReview the redial list Save a redial entry to the directoryDelete a redial entry Intercom Answer an incoming call during an intercom call To silence an intercom callTo end an intercom call Share an outside call Transfer a callDirectory Create a new directory entryUsing the telephone base Character chart Alphabetical search To review the directory Using a handsetReview the directory To start an alphabetical searchEdit a directory entry To dial a directory entry Using a handsetDial a directory entry Press /HOME or /CELLDelete a directory entry To delete an entryAbout caller ID Information about caller ID with call waitingMissed calls indicator Caller ID historyMemory match Review the call logMake a call log entry ready to dial Dial a call log entrySave a call log entry to the directory Call log display screen messages To delete all entries Using a handsetDelete from the call log To delete a single entryMessage capacity Answering system operationAnswering system and voicemail New message indicationMessage playback To play messages with the telephone baseTo play messages with a handset Delete all old messages To record a memo Using the telephone base Record and play memosRemote access CommandAppendix Screen display messagesKeypad is locked Handset and telephone base indicators Handset lights Telephone base lightsBluetooth disconnected devices indicates that there Handset iconsBluetooth wireless headset on steadily when a Telephone base iconsBattery Operation Operating timeExpand your telephone system Add and register a handset optionalTo register a handset Replace a handset To deregister all handsetsCannot pair my cell phone to the telephone base TroubleshootingCannot use the keypad Cannot pair my headset to the telephone baseCannot find VTech LS6245 on my cell phone Cannot put my headset in discoverable modeCannot connect my headset with the telephone base My cell phone disconnects with the telephone basePIN on the telephone base does not work Bluetooth system busy appears on the displayLow battery shows on screen My telephone does not work at all Charge light is off There is no dial toneTelephone does not ring when there is an incoming call Cannot dial outMy handset beeps and is not performing normally Hear noise on the cordless handset and the keys do not work Hear other calls when using the telephoneMy caller ID features are not working properly Registration failed appears on the handsetCaller ID entries do not match the numbers I need to dial Searching for Base shows in the handset screenCannot retrieve my voicemail messages Outgoing announcement is not clear Messages on the answering system are very difficult to hearAnswering system does not record messages Answering system does not respond to remote commands Messages on the answering system are incompleteCommon cure for electronic equipment Important safety instructions Maintenance Operating rangeAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?Other limitations FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Symbol IndexIndex 91-002418-030-100