VTech LS6245 user manual Telephone does not ring when there is an incoming call, Cannot dial out

Page 88

Appendix

Troubleshooting

The telephone does not ring when there is an incoming call.

•Make sure the handset ringer volume is not set to off or the lowest level (page 26) and the telephone base ringer volume is not set to off or the lowest level (page 32).

•Make sure the telephone line cord and power adapter are plugged in properly (page 3).

•The handset may be too far from the telephone base. Move it closer to the telephone base.

•There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

•If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

•Other electronic products may cause interference to your cordless telephone. Install your telephone as far away as possible from electronic devices such as: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).

•The telephone line cord may be malfunctioning. Install a new telephone line cord.

•Re-install the battery and place the handset in the telephone base.

•Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

I cannot dial out.

•First, try all the above suggestions.

•Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.

•If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

•Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.

84

Image 88

Contents User’s manual Congratulations Table of contents Appendix Answering system operation..67Index Parts checklist Getting startedInstallation Cleaning tips for your touch screen telephoneImportant notes Avoid placing the telephone base too close toTelephone base installation Battery installation Charge lightBattery charging Handset layout VOL+Telephone base layout HomeFLASH/X Handset main menu To enter the main menuTelephone base main menu Bluetooth Introducing BluetoothGlossary of terms Bluetooth at a glance Important InformationBluetooth setup Setup cellTo pair and connect a cell phone Device connected to base, and 1 and/or 2 displaysSetup headset To pair and connect a headsetPaired devices Rename a paired deviceRemove a paired device View information of a paired deviceReview the active devices list Active devicesConnect/disconnect an active device Replace an active device Add an active deviceTo replace an active device To add an active deviceView information of an active device Remove an active deviceChange PIN Handset settings SettingsLCD language To select a languageTo manually turn off these indicators Clear voicemailAuto keylock To change the settingKey tone Set date/time Home area code 800To adjust the handset ringer volume Ringer volumeRingers Ringer tone To select a ringer toneTelephone base settings LCD Language Turn off indicator? 800 Ringer Volume Ringer tone Select Home Answering system settings Answering system setupUsing the handset Answer ON/OFFUsing a handset To change the setting Using the telephone baseCall screening Announcement Play your announcementTone. Press 5 when you are done. After the tone Record your own announcementDelete your announcement Number of rings Remote access code Press the Menu softkey when the handset is not in useMessage alert tone Telephone operation Make, answer or end a home callUsing a Bluetooth headset Call waiting on the home lineMake, answer or end a cell call Call waiting on the cell line Answer a cell call while on a home callTo answer the incoming cell call To end the cell callAnswer a home call while on a cell call Conference home and cell callsVolume control Handset speakerphoneSilence the ringer MuteHold Infrared sensorHandset locator To access the last number redial while on a home call To access a number in the call log while on a Home callChain dialing Redial list Review the redial listDial a redial entry Save a redial entry to the directoryDelete a redial entry Intercom To silence an intercom call Answer an incoming call during an intercom callTo end an intercom call Share an outside call Transfer a callDirectory Create a new directory entryUsing the telephone base Character chart To review the directory Using a handset Review the directoryAlphabetical search To start an alphabetical searchTo dial a directory entry Using a handset Dial a directory entryEdit a directory entry Press /HOME or /CELLDelete a directory entry To delete an entryAbout caller ID Information about caller ID with call waitingMissed calls indicator Caller ID historyMemory match Review the call logMake a call log entry ready to dial Dial a call log entrySave a call log entry to the directory To delete all entries Using a handset Delete from the call logCall log display screen messages To delete a single entryAnswering system operation Answering system and voicemailMessage capacity New message indicationTo play messages with the telephone base Message playbackTo play messages with a handset Delete all old messages To record a memo Using the telephone base Record and play memosRemote access CommandAppendix Screen display messagesKeypad is locked Handset and telephone base indicators Handset lights Telephone base lightsBluetooth disconnected devices indicates that there Handset iconsBluetooth wireless headset on steadily when a Telephone base iconsBattery Operation Operating timeAdd and register a handset optional Expand your telephone systemTo register a handset Replace a handset To deregister all handsetsTroubleshooting Cannot use the keypadCannot pair my cell phone to the telephone base Cannot pair my headset to the telephone baseCannot put my headset in discoverable mode Cannot connect my headset with the telephone baseCannot find VTech LS6245 on my cell phone My cell phone disconnects with the telephone baseBluetooth system busy appears on the display Low battery shows on screenPIN on the telephone base does not work My telephone does not work at allCharge light is off There is no dial toneTelephone does not ring when there is an incoming call Cannot dial outMy handset beeps and is not performing normally Hear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work Registration failed appears on the handsetSearching for Base shows in the handset screen Caller ID entries do not match the numbers I need to dialCannot retrieve my voicemail messages Messages on the answering system are very difficult to hear Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are incomplete Answering system does not respond to remote commandsCommon cure for electronic equipment Important safety instructions Maintenance Operating rangeAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?Other limitations FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Symbol IndexIndex 91-002418-030-100