VTech LS6245 Outgoing announcement is not clear, Answering system does not record messages

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Appendix

Troubleshooting

The answering system does not answer after the correct number of rings.

•Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and telephone base.

•If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 39).

•If the memory is full or if the answering system is off, the answering system answers after 10 rings.

•In some cases, the answering system is affected by the ringing system used by the telephone service provider.

•If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 39). To determine how many rings will activate your voicemail, please contact your local telephone service provider.

•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. It that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The outgoing announcement is not clear.

•When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset.

•Make sure there is no background noise when recording.

The messages on the answering system are very difficult to hear.

•Press /VOL+ on the telephone base or handset to increase the speaker volume.

The answering system does not record messages.

•Make sure the answering system is on.

•When the answering machine memory is full, it does not record new messages until some old messages are deleted.

•If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 39). To determine how many rings will activate your voicemail, please contact your local telephone service provider.

•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. It that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

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Contents User’s manual Congratulations Table of contents Index Answering system operation..67Appendix Parts checklist Getting startedInstallation Cleaning tips for your touch screen telephoneImportant notes Avoid placing the telephone base too close toTelephone base installation Battery installation Charge lightBattery charging Handset layout VOL+Telephone base layout HomeFLASH/X Handset main menu To enter the main menuTelephone base main menu Bluetooth Introducing BluetoothGlossary of terms Bluetooth at a glance Important InformationBluetooth setup Setup cellTo pair and connect a cell phone Device connected to base, and 1 and/or 2 displaysSetup headset To pair and connect a headsetPaired devices Rename a paired deviceRemove a paired device View information of a paired deviceConnect/disconnect an active device Active devicesReview the active devices list Replace an active device Add an active deviceTo replace an active device To add an active deviceChange PIN Remove an active deviceView information of an active device Handset settings SettingsLCD language To select a languageTo manually turn off these indicators Clear voicemailKey tone To change the settingAuto keylock Set date/time Home area code 800Ringers Ringer volumeTo adjust the handset ringer volume Ringer tone To select a ringer toneTelephone base settings LCD Language Turn off indicator? 800 Ringer Volume Ringer tone Select Home Answering system settings Answering system setupUsing the handset Answer ON/OFFCall screening To change the setting Using the telephone baseUsing a handset Announcement Play your announcementTone. Press 5 when you are done. After the tone Record your own announcementDelete your announcement Number of rings Remote access code Press the Menu softkey when the handset is not in useMessage alert tone Telephone operation Make, answer or end a home callUsing a Bluetooth headset Call waiting on the home lineMake, answer or end a cell call Call waiting on the cell line Answer a cell call while on a home callTo answer the incoming cell call To end the cell callAnswer a home call while on a cell call Conference home and cell callsVolume control Handset speakerphoneSilence the ringer MuteHandset locator Infrared sensorHold Chain dialing To access a number in the call log while on a Home callTo access the last number redial while on a home call Redial list Review the redial listDial a redial entry Save a redial entry to the directoryDelete a redial entry Intercom To end an intercom call Answer an incoming call during an intercom callTo silence an intercom call Share an outside call Transfer a callDirectory Create a new directory entryUsing the telephone base Character chart To review the directory Using a handset Review the directoryAlphabetical search To start an alphabetical searchTo dial a directory entry Using a handset Dial a directory entryEdit a directory entry Press /HOME or /CELLDelete a directory entry To delete an entryAbout caller ID Information about caller ID with call waitingMissed calls indicator Caller ID historyMemory match Review the call logMake a call log entry ready to dial Dial a call log entrySave a call log entry to the directory To delete all entries Using a handset Delete from the call logCall log display screen messages To delete a single entryAnswering system operation Answering system and voicemailMessage capacity New message indicationTo play messages with a handset Message playbackTo play messages with the telephone base Delete all old messages To record a memo Using the telephone base Record and play memosRemote access CommandAppendix Screen display messagesKeypad is locked Handset and telephone base indicators Handset lights Telephone base lightsBluetooth disconnected devices indicates that there Handset iconsBluetooth wireless headset on steadily when a Telephone base iconsBattery Operation Operating timeTo register a handset Expand your telephone systemAdd and register a handset optional Replace a handset To deregister all handsetsTroubleshooting Cannot use the keypadCannot pair my cell phone to the telephone base Cannot pair my headset to the telephone baseCannot put my headset in discoverable mode Cannot connect my headset with the telephone baseCannot find VTech LS6245 on my cell phone My cell phone disconnects with the telephone baseBluetooth system busy appears on the display Low battery shows on screenPIN on the telephone base does not work My telephone does not work at allCharge light is off There is no dial toneTelephone does not ring when there is an incoming call Cannot dial outMy handset beeps and is not performing normally Hear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work Registration failed appears on the handsetCannot retrieve my voicemail messages Caller ID entries do not match the numbers I need to dialSearching for Base shows in the handset screen Answering system does not record messages Outgoing announcement is not clearMessages on the answering system are very difficult to hear Common cure for electronic equipment Answering system does not respond to remote commandsMessages on the answering system are incomplete Important safety instructions Maintenance Operating rangeAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?Other limitations FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Symbol IndexIndex 91-002418-030-100