VTech DS6222-5, DS221-2, DS221-3 Cannot dial out, My handset beeps and is not performing normally

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Appendix

Troubleshooting

I cannot dial out.

•First, try all the above suggestions.

•Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.

•If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply).

•Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.

My handset beeps and is not performing normally.

•Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.

•Move the handset closer to the telephone base. It might be out of range.

•Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.

•Other electronic products can cause interference to your cordless telephone. Install your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.

•The handset might be out of range. Move it closer to the telephone base.

•If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems caused by

DSL interference. Contact your DSL service provider for more information about

DSL filters.

•Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

•Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

•If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.

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Contents User’s manual Congratulations Table of contents Appendix IndexParts checklist Getting startedTelephone base and charger installation Battery installation and charging Place in ChargerInstallation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onHandset layout Charge lightTelephone base layout DeleteRinger tone Telephone settingsRinger volume handset Key toneLCD language Set date/timeClear voicemail Home area codeNumber of rings Answering system settingsAnswering system set up Remote codeRecord your own announcement AnnouncementPlay your announcement Delete your announcementTelephone operation Call waiting MuteRinger mute Find handsetTo access a number in the call log while on a call To access a number in the directory while on a callChain dialing Answer an incoming call during an intercom call Multiple handset useIntercom Handset 11, and *2 for HandsetScreen shows Calling Other HANDSET. Share an outside callShows Handset X is Calling Directory Store a directory entry Shows Enter NameCharacter chart NumberAlphabetical search Search the directoryDial a directory entry Delete from the directory Edit a directory entryShows Edit Number About caller ID Missed calls indicator Call logReview the call log Make a call log entry ready to dialSave a call log entry to the directory Dial a call log entryDelete from the call log Dial a redial entry Call log display screen messagesRedial list Delete from redialAnswering system and voicemail Answering system operationMessage capacity Call screening Telephone base ringer volumeTurn the answering system on or off Call interceptTo play messages with the telephone base New message indicationMessage playback To play messages with a handsetRecord a memo Delete all messagesRecord and play memos To delete all messages with the telephone baseMessage window displays Window display DescriptionRemote access CommandAppendix Handset display screen messagesThere is no telephone line connected Telephone base lights Handset and telephone base indicators Handset lightsBattery indicator Handset iconsBattery Expand your telephone system Add and register a handset optionalReplace a handset Low Battery shows on screen TroubleshootingMy telephone does not work at all Charge light is off Telephone does not ring when there is an incoming callThere is no dial tone Cannot dial out My handset beeps and is not performing normallyMy caller ID features are not working properly Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Caller ID entries do not match the numbers I need to dial CONNECTING... shows in the handset screenOutgoing announcement is not clear Answering system does not record messages Answering system does not respond to remote commandsMessages on the answering system are very difficult to hear Messages on the answering system are incompleteImportant safety instructions Maintenance Operating rangeAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Index Index 91-002292-020-100
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