VTech VT 9241 manual Case of Difficulty, Phone DOESN’T Work AT ALL, No Dial Tone

Page 28

IN CASE OF DIFFICULTY

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have dif- ficulty after trying these suggestions, In the US call:

VTECH Communications at 1-800-595-9511

In Canada call:

VTECH Electronics at 1-800-267-7377.

THE PHONE DOESN’T WORK AT ALL.

•Make sure the power cord is plugged in.

•Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack.

•Make sure the batteries are prop- erly charged. If the Low Battery in- dicator is on, the battery needs charging. If the IN USE and PHONE indicators do not light when you press PHONE, you must charge the batteries.

•If you recently installed a new Bat- tery Pack, make sure it is installed correctly.

NO DIAL TONE.

•First check all the suggestions above.

•If you still don’t hear a dial tone, dis- connect the Base Unit from the tele- phone jack and connect a different phone. If there is no dial tone on

that phone either, the problem is in your wiring or local service. Call your local telephone company.

YOU GET NOISE, STATIC, OR AWEAK SIGNAL EVEN WHEN YOU’RE NEAR THE BASE UNIT.

•Place the Handset in the Base mo- mentarily to re-set the security code. Then press PHONE to get a line.

•Check the Low Battery indicator. If it is on, place the Handset in the Base cradle for recharging the battery.

Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference. Try moving the appliance or the Base Unit to another outlet.

YOU GET NOISE, STATIC, OR AWEAK SIGNAL WHEN YOU’RE AWAY FROM THE BASE UNIT.

•You may be out of range. Either move closer to the Base, or relo- cate the Base Unit.

•The layout of your home may be limiting the range. Try moving the Base Unit to the second or third floor, or to some other location.

THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.

•Ensure that the ringer is turned on.

•Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone jack. Make sure the power cord is plugged in.

28

Image 28

Contents Features IntroductionParts Check List Base Unit Battery pack Handset Belt clip AC adapterWall Mounting Bracket Important Safety Instructions Read and understand all instruc- tionsIf the product exhibits a distinct Change in performance Rbrctm SealReplacing the Handset Battery Spare Battery Charger To install the Spare Battery PackGetting Started Charge the Handset BATTER- IES Before USE. The batteriesNever install telephone wiring dur- ing a lightning storm Wall Mounting Handset Features Base Unit Features Power LEDSpare Batt LED Charge LEDOFF KEY Volume UP KEY Volume Down KEYRinger Switches TONE/PULSE SwitchOperating Instructions Making CallsMute Feature Tips on Usingthe VT 9241 Speak ErphoneAnswer a Call To PUT a Call on HoldPressing the VOL UP or Down keys Making or Answering a Call While YOU’RE Already on a CallFerence Calling From the Base UnitPress the appropriate Line key on the Base Unit Press Hold on the HandsetJoining a Conversation Using the Intercom Using the Intercom During a Phone Call Temporary Tone FeatureIf Your Phone Rings During AN Intercom Conversation Programming the Ringer TypeTurning OFF the Ringers To turn off the ringer on the Handset do the followingPress PGM/MEM Checking the RingerTo Store a Number Into Memory To Speed Dial a Stored NumberTo Change or Replace a Stored Number Storing a Pause in a Speed Dial NumberStoring a Redial Number in Memory Speed Dial Using RedialConference Calling Switching a Conference Call From Handset To Base Unit Switching a Conference Call From Base Unit To HandsetWay Conference Calling Ending One Side Or Entire Confer- ence CallChanging Channels Optional Headset Installation and Operating Instructions InstallationONE Inch Data Port Maintenance Excess water or cleaning solvents of any kindTaking Care of Your TELE- Phone Electrical StormsHandset does not Ring When YOU Receive a Call Case of DifficultyPhone DOESN’T Work AT ALL No Dial ToneYOU Hear Other Calls While Using Your Phone Base does not RingCommon Cure for Electronic Equipment Your Caller Fades in and OUTWarranty Statement What does OUR Warranty not COVER? HOW does State LAW Relate to this WARRANTY?FCC and IC Regulations United StatesCanada Vtech Electronics FCC PartIC Industry Canada This telephone is registered for use in CanadaOffice Technical Specifications Transmit Frequency WeightPower Requirements Receive FrequencyTable of Contents If Your Phone Rings During AN Intercom Conversation Issue 91-5073-10-00