Grandstream Networks GXE502X user manual Version

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GXE502X User Manual 7/9/2008

oName: Enter the name of the call queue here.

oExtension: Enter the extension of the call queue here. See the drop down box for a list

of current extensions.

oPriority: Lets you set the priority of the call queue from the drop down list.

oQueue Status Update Frequency: This determines how often callers will be updated

on the status of the queue via an uploaded update message.

o Other Announcements: This determines the frequency in which any other announcements that the user has added will be played to callers in the queue.

oMaximum Caller Wait Time: This field lets you set the maximum amount of time that callers will wait within the queue before being forwarded to voicemail.

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Contents Version Table of Contents Extension Configuration IntroductionPhone Extensions Equipment PackagingExpress Setup Extension LengthExtension Digit Prefix Local Ippbx NumberVersion General Settings Busy Lamp Field and Message Waiting IndicationTrunk Configuration Auto Provisioning Extensions after Express SetupExtension Number for Internal Phone/FAX ports Extension Number for PagingInternal Pstn Trunk Line Configuration via FXO ports Enable Current Disconnect Default is YesCurrent Disconnect Threshold Version Line Call Control Internal Phone/Fax PortSIP trunk Version Version Version External Pstn Trunk Line Version Conference Bridge Hunt/Ring Group Configuration Settings sub page of the Phone Extensions menu Group Name Enter a name to identify this hunt/ring groupAuto-Attendant Configuration Voice Menu Configuration Version Playing Rules Configuration System Settings Call Queues Configuration In-Queue Announcements ConfigurationCall Queues Configuration Version Version Networking Setting System ConfigurationWAN Setting Using Dynamic DNS WAN-side Access and SecurityConfiguring port forwarding Route Configuration Setting the Administrator login password System SettingAdministrator Contact information SIP Static Mapped IP and port Configuration Voicemail-to-Email ConfigurationSIP Static Mapped WAN Port for CBCom Start of UDP Port for Media TransferSelf-Defined Time Zone Configuration MTZ+6MDT+5, Time ZoneSystem Music MoH Selection Manual Selection of FaxVoicemail/Fax mail box storage quota Version Feature Codes ƒ Call Forward Status Inquiry Version Firmware Upgrade Backup & Restore Configuration Syslog ConfigurationSystem Level Backup & Restore Advanced Options Configuration Peer SystemsVersion Template Upload Reset & Reboot Status Version Version System Statistics ReportsCall Statistics Version Version Version Version Call Records Downloading Call Records Voicemail Configuration Configuring Voicemail through the IVRVersion Personal Web Portal Version