Grandstream Networks GXE502X Voicemail Configuration, Configuring Voicemail through the IVR

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GXE502X User Manual 7/9/2008

13. Voicemail Configuration

The GXE502X allows users to manage voicemail via the IVR in their phones or through a personal web portal. This section summarizes how to manage voicemail and other settings using both of these methods.

Configuring Voicemail through the IVR

The default feature code for the voicemail IVR system is *99. After dialing this code users must enter their extension number and password. Once logged in, users are prompted by a basic IVR menu with multiple choices. See the following flow chart for reference.

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Contents Version Table of Contents Phone Extensions Extension ConfigurationIntroduction Equipment PackagingExtension Digit Prefix Express SetupExtension Length Local Ippbx NumberVersion General Settings Busy Lamp Field and Message Waiting IndicationExtension Number for Internal Phone/FAX ports Trunk ConfigurationAuto Provisioning Extensions after Express Setup Extension Number for PagingInternal Pstn Trunk Line Configuration via FXO ports Enable Current Disconnect Default is YesCurrent Disconnect Threshold Version Line Call Control Internal Phone/Fax PortSIP trunk Version Version Version External Pstn Trunk Line Version Conference Bridge Hunt/Ring Group Configuration Settings sub page of the Phone Extensions menu Group Name Enter a name to identify this hunt/ring groupAuto-Attendant Configuration Voice Menu Configuration Version Playing Rules Configuration System Settings Call Queues Configuration In-Queue Announcements ConfigurationCall Queues Configuration Version Version Networking Setting System ConfigurationWAN Setting Using Dynamic DNS WAN-side Access and SecurityConfiguring port forwarding Route Configuration Setting the Administrator login password System SettingAdministrator Contact information SIP Static Mapped WAN Port for CBCom SIP Static Mapped IP and port ConfigurationVoicemail-to-Email Configuration Start of UDP Port for Media TransferSelf-Defined Time Zone Configuration MTZ+6MDT+5, Time ZoneSystem Music MoH Selection Manual Selection of FaxVoicemail/Fax mail box storage quota Version Feature Codes ƒ Call Forward Status Inquiry Version Firmware Upgrade Backup & Restore Configuration Syslog ConfigurationSystem Level Backup & Restore Advanced Options Configuration Peer SystemsVersion Template Upload Reset & Reboot Status Version Version System Statistics ReportsCall Statistics Version Version Version Version Call Records Downloading Call Records Voicemail Configuration Configuring Voicemail through the IVRVersion Personal Web Portal Version