Grandstream Networks GXE502X user manual Version

GXE502X User Manual 7/9/2008

oVoice Menu Name: This field lets users enter a name for their auto-attendant.

oPress x to trigger: Check the box next to each keypad digit to specify the flow of your auto attendant menu. Callers automatically have the option to enter internal extension numbers from the auto-attendant. To select the type of destination that calls will be forwarded to, select an option from the first drop-down box. Users can then select from available destinations of that type in the second drop-down box(if

applicable).

oNo entry time out: This field lets users enter the minimum time callers have to

enter a menu option before repeating the voice menu or exiting.

oPlay warning and repeat voice menu for up to: Select from the drop-down box the number of times for this auto-attendant (IVR) to be repeated when the caller

does not enter any menu option, before exiting.

oFax To: This field allows the auto attendant to automatically route all incoming faxes

to a specific extension.

oWaiting Tone: This field allows users to select the system music or a normal ring- back tone when waiting in the auto attendant.

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