Grandstream Networks GXE502X user manual ƒ Call Forward Status Inquiry

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GXE502X User Manual 7/9/2008

ƒCancel Call Forward on Busy: Cancels call forward on busy; calls will ring when the user is on the phone.

ƒEnable Call Forward No-Answer:Dial the feature code plus [forward-to number] to turn on no-answer call forwarding for the extension you are dialing with.

ƒCancel Call Forward No-Answer:Cancel call forward on no answer, calls will go to voicemail.

ƒCall Forward Status Inquiry:

ƒEnable Do-Not-Disturb:Calls will go straight to voicemail, or return busy if voicemail is disabled.

ƒCancel Do-Not-Disturb:Cancel DND, calls will ring in normally.

ƒIntercom: Dial the Feature code + * + phone extension to page a specific extension.

Example: The phone extension to page is 601 and the intercom feature code is *74. - To page that extension, you dial: *74*601.

Important: To use the intercom feature correctly, the phone paged should have the option “Allow Auto Answer by Call-Infoenabled.

ƒPark: When in a call, an extension can transfer the other party to this feature code to park the call.

Important: This must be performed as an attended transfer. During the transfer, the GXE502X will tell you the parking extension used for this call.

ƒPickup: Dial the feature code plus * [parking extension] to pickup a call parked by the parking extension.

Example: the pickup feature code is: *76 and the parking extension that the GXE502X gave to this parked call is 100.

-To pick the parked call, you dial *76*100.

ƒPaging Group/Extension: Dial the feature code plus * [group/extension] to page an extension or a group.

Example: the paging group/extension feature code is: *77, 601 is an extension number and

a610 is a ring group number (ring group members are: 603, 604, and 605). - To page the extension 601, dial *77*601.

- To page the group 610, dial *77*610 (will page all ring group members 603/604/605).

Important: If the phone paged does not have the option “Allow Auto Answer by Call-Infoenabled, the phone will only ring and not answer. Such parameter needs to be enabled in the phone’s web UI.

ƒVoice Mail: Dial the appropriate feature code to access the voicemail system. When done, click on the Submit button to save your changes.

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Contents Version Table of Contents Equipment Packaging Extension ConfigurationIntroduction Phone ExtensionsLocal Ippbx Number Express SetupExtension Length Extension Digit PrefixVersion Busy Lamp Field and Message Waiting Indication General SettingsExtension Number for Paging Trunk ConfigurationAuto Provisioning Extensions after Express Setup Extension Number for Internal Phone/FAX portsEnable Current Disconnect Default is Yes Internal Pstn Trunk Line Configuration via FXO portsCurrent Disconnect Threshold Version Internal Phone/Fax Port Line Call ControlSIP trunk Version Version Version External Pstn Trunk Line Version Conference Bridge Hunt/Ring Group Configuration Group Name Enter a name to identify this hunt/ring group Settings sub page of the Phone Extensions menuAuto-Attendant Configuration Voice Menu Configuration Version Playing Rules Configuration System Settings In-Queue Announcements Configuration Call Queues ConfigurationCall Queues Configuration Version Version System Configuration Networking SettingWAN Setting WAN-side Access and Security Using Dynamic DNSConfiguring port forwarding Route Configuration System Setting Setting the Administrator login passwordAdministrator Contact information Start of UDP Port for Media Transfer SIP Static Mapped IP and port ConfigurationVoicemail-to-Email Configuration SIP Static Mapped WAN Port for CBComMTZ+6MDT+5, Time Zone Self-Defined Time Zone ConfigurationManual Selection of Fax System Music MoH SelectionVoicemail/Fax mail box storage quota Version Feature Codes ƒ Call Forward Status Inquiry Version Firmware Upgrade Syslog Configuration Backup & Restore ConfigurationSystem Level Backup & Restore Peer Systems Advanced Options ConfigurationVersion Template Upload Reset & Reboot Status Version Version Reports System StatisticsCall Statistics Version Version Version Version Call Records Downloading Call Records Configuring Voicemail through the IVR Voicemail ConfigurationVersion Personal Web Portal Version