Grandstream Networks GXE502X user manual Version

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GXE502X User Manual 7/9/2008

Add an extension: Clicking on the Add One Extension button Will load the extension configuration page. This page allows users to set all of the extension’s settings. Click on the Submit button to add the extension or Cancel to abort the add extension process.

Configuration Field Explanations:

1)User Name: Name of User as shown on the Extensions Directory screen

2)Department Name: The Name of the Department that the extension belongs to

3)Extension: The Extension number

4)Privilege: User Privileged. When combined with Dial Plan (feature pending), the administrator of the GXE502X can assign different privilege (like local calls only, long distance call allowed, etc) levels to various extensions on the GXE502X system to manage call control.

5)SIP Password: The password required to allow phones to register to GXE502X. This password must be synchronized between the GXE502X and registered SIP end points (ie. IP Phone & ATAs).

6)Voicemail Allowed: Toggles voicemail on and off for this extension..

7)RTP Port Detection: Toggles the GXE’s ability to detect RTP ports for remote extensions. This field is set to “Yes” on factory default units.

8)Ring Attempts Before Forward to Voicemail: Configures the amount of rings before calls are forwarded to voicemail. (When voicemail is enabled)

9)Fax mail Allowed: Enables the faxmail feature for this extension.

10)Password to Retrieve Voicemail/Fax mail: The password required to retrieve Voicemail

or Fax mail.

11)Call Forward2: Toggles Call Forwarding on and off. The factory default setting is OFF.

12)Call Forward Phone: The phone number the call will be forwarded to. (If you are forwarding to an external number like a cell phone, the proper dial pre-fix must be entered before the area code and phone number. Just like the normal dialing process)

13)Call Forward Rule: Configures the method in which calls are forwarded.

14)Time for No-Answer-Forwarding: The timer in which calls are routed to the Call Forward

Number. Please make sure this timer is shorter than the voicemail timer if the extension has Voicemail enabled.

15)Do Not Disturb: When enabled, calls will go directly to voicemail (when VM is enabled). Calls will be rejected if voicemail is disabled.

2Note: Call Forward can also be activated by using feature code.

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Contents Version Table of Contents Introduction Extension ConfigurationPhone Extensions Equipment PackagingExtension Length Express SetupExtension Digit Prefix Local Ippbx NumberVersion Busy Lamp Field and Message Waiting Indication General SettingsAuto Provisioning Extensions after Express Setup Trunk ConfigurationExtension Number for Internal Phone/FAX ports Extension Number for PagingEnable Current Disconnect Default is Yes Internal Pstn Trunk Line Configuration via FXO portsCurrent Disconnect Threshold Version Internal Phone/Fax Port Line Call ControlSIP trunk Version Version Version External Pstn Trunk Line Version Conference Bridge Hunt/Ring Group Configuration Group Name Enter a name to identify this hunt/ring group Settings sub page of the Phone Extensions menuAuto-Attendant Configuration Voice Menu Configuration Version Playing Rules Configuration System Settings In-Queue Announcements Configuration Call Queues ConfigurationCall Queues Configuration Version Version WAN Setting System ConfigurationNetworking Setting Configuring port forwarding WAN-side Access and SecurityUsing Dynamic DNS Route Configuration Administrator Contact information System SettingSetting the Administrator login password Voicemail-to-Email Configuration SIP Static Mapped IP and port ConfigurationSIP Static Mapped WAN Port for CBCom Start of UDP Port for Media TransferMTZ+6MDT+5, Time Zone Self-Defined Time Zone ConfigurationVoicemail/Fax mail box storage quota Manual Selection of FaxSystem Music MoH Selection Version Feature Codes ƒ Call Forward Status Inquiry Version Firmware Upgrade Syslog Configuration Backup & Restore ConfigurationSystem Level Backup & Restore Peer Systems Advanced Options ConfigurationVersion Template Upload Reset & Reboot Status Version Version Call Statistics ReportsSystem Statistics Version Version Version Version Call Records Downloading Call Records Configuring Voicemail through the IVR Voicemail ConfigurationVersion Personal Web Portal Version