Grandstream Networks GXE502X user manual Firmware Upgrade

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GXE502X User Manual 7/9/2008

-Firmware Upgrade

The Firmware Upgrade sub menu allows users to upload new firmware versions to the GXE502X and upload custom voice prompts.

Please read the release notes carefully prior to upgrading your firmware to document the changes. Grandstream also recommends saving a backup file of all GXE502X configurations (please see the next section). The firmware upgrade will not overwrite your existing GXE502X configuration, but it is good practice to keep a backup copy in case.

Once you have downloaded and uncompressed your new firmware, click the Browse… button to find and select the “gxe50xxfw” file on your computer. This file is located in the “image” directory of the firmware package. After the file has been selected, click the Submit button and wait for the file to finish uploading. When finished, reboot the GXE502X to load the new firmware.

Custom voice prompts may also be uploaded in the Firmware Upgrade sub menu. To upload your custom prompts browse to the prompt file in the System Prompt Image field and click the Submit button. You can upload zip files containing .wav files or a PV files that have been generated by the Grandstream Wavtools.exe prompt generator.

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Contents Version Table of Contents Introduction Extension ConfigurationPhone Extensions Equipment PackagingExtension Length Express SetupExtension Digit Prefix Local Ippbx NumberVersion Busy Lamp Field and Message Waiting Indication General SettingsAuto Provisioning Extensions after Express Setup Trunk ConfigurationExtension Number for Internal Phone/FAX ports Extension Number for PagingEnable Current Disconnect Default is Yes Internal Pstn Trunk Line Configuration via FXO portsCurrent Disconnect Threshold Version Internal Phone/Fax Port Line Call ControlSIP trunk Version Version Version External Pstn Trunk Line Version Conference Bridge Hunt/Ring Group Configuration Group Name Enter a name to identify this hunt/ring group Settings sub page of the Phone Extensions menuAuto-Attendant Configuration Voice Menu Configuration Version Playing Rules Configuration System Settings In-Queue Announcements Configuration Call Queues ConfigurationCall Queues Configuration Version Version WAN Setting System ConfigurationNetworking Setting Configuring port forwarding WAN-side Access and SecurityUsing Dynamic DNS Route Configuration Administrator Contact information System SettingSetting the Administrator login password Voicemail-to-Email Configuration SIP Static Mapped IP and port ConfigurationSIP Static Mapped WAN Port for CBCom Start of UDP Port for Media TransferMTZ+6MDT+5, Time Zone Self-Defined Time Zone ConfigurationVoicemail/Fax mail box storage quota Manual Selection of FaxSystem Music MoH Selection Version Feature Codes ƒ Call Forward Status Inquiry Version Firmware Upgrade Syslog Configuration Backup & Restore ConfigurationSystem Level Backup & Restore Peer Systems Advanced Options ConfigurationVersion Template Upload Reset & Reboot Status Version Version Call Statistics ReportsSystem Statistics Version Version Version Version Call Records Downloading Call Records Configuring Voicemail through the IVR Voicemail ConfigurationVersion Personal Web Portal Version