Grandstream Networks GXE502X user manual Introduction, Extension Configuration, Phone Extensions

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GXE502X User Manual 7/9/2008

1. Introduction

Thank you for purchasing the Grandstream GXE502X IP-PBX, a SIP-based, affordable, feature-enriched converging communication platform designed to meet the communication requirements for small to medium sized enterprises.

The GXE502X provides the cutting-edge IP-based communications that businesses demand while leveraging existing infrastructure and providing a smooth transition into IP telephony. Based on open-standard SIP, the GXE502X can easily integrate into and interoperate with other components of your existing communications network while providing a rich set of features to reduce costs and increase productivity. Built-in FXO and FXS ports enable the GXE502X to interface with analog lines and devices while concurrently registering to SIP trunks and SIP-based trunk gateways to maximize available communications resources. The PoE capability (LAN port) and low power consumption (15Watt Max.) solidify the GXE as an environment friendly solution (compared to similar PC based systems). This also ensures non- stop communication even during power outages (necessary UPS required)

The GXE502X also includes an Express Setup wizard and an intuitive user interface that allows users to quickly configure extensions. Voicemail, fax mail, faxmail-to-email, conference bridges and other enhanced features can be turned on with minimal effort via the GXE502X web configuration interface. The GXE’s broad feature set, ease of operation and affordable price range make it ideal for any SMB.

Equipment Packaging

The GXE502X IP-PBX package contains:

1)One GXE502X IP-PBX unit

2)One 12 Volt power adapter

3)One Ethernet cable

2. Extension Configuration

Phone Extensions

The front end menu of the GXE web interface is the Phone Extensions menu. This menu and it’s several different sub menus allow users to configure and add extensions with ease.

Extensions for internal users can be created from the Express Setup menu of a factory- default GXE502X or from the Phone Extensions menu at any time. The extensions can be local users (shown in Green in the Extensions Directory) in the internal network, or remote users connecting over the open Internet (shown in Blue in the Extensions Directory). This flexibility allows GXE502X users to bring their office extensions virtually anywhere that has a broadband Internet connection. This gives users easy access to personnel (home office and road warriors alike) without incurring any PSTN toll charges.

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Contents Version Table of Contents Equipment Packaging Extension ConfigurationIntroduction Phone ExtensionsLocal Ippbx Number Express SetupExtension Length Extension Digit PrefixVersion Busy Lamp Field and Message Waiting Indication General SettingsExtension Number for Paging Trunk ConfigurationAuto Provisioning Extensions after Express Setup Extension Number for Internal Phone/FAX portsEnable Current Disconnect Default is Yes Internal Pstn Trunk Line Configuration via FXO portsCurrent Disconnect Threshold Version Internal Phone/Fax Port Line Call ControlSIP trunk Version Version Version External Pstn Trunk Line Version Conference Bridge Hunt/Ring Group Configuration Group Name Enter a name to identify this hunt/ring group Settings sub page of the Phone Extensions menuAuto-Attendant Configuration Voice Menu Configuration Version Playing Rules Configuration System Settings In-Queue Announcements Configuration Call Queues ConfigurationCall Queues Configuration Version Version System Configuration Networking SettingWAN Setting WAN-side Access and Security Using Dynamic DNSConfiguring port forwarding Route Configuration System Setting Setting the Administrator login passwordAdministrator Contact information Start of UDP Port for Media Transfer SIP Static Mapped IP and port ConfigurationVoicemail-to-Email Configuration SIP Static Mapped WAN Port for CBComMTZ+6MDT+5, Time Zone Self-Defined Time Zone ConfigurationManual Selection of Fax System Music MoH SelectionVoicemail/Fax mail box storage quota Version Feature Codes ƒ Call Forward Status Inquiry Version Firmware Upgrade Syslog Configuration Backup & Restore ConfigurationSystem Level Backup & Restore Peer Systems Advanced Options ConfigurationVersion Template Upload Reset & Reboot Status Version Version Reports System StatisticsCall Statistics Version Version Version Version Call Records Downloading Call Records Configuring Voicemail through the IVR Voicemail ConfigurationVersion Personal Web Portal Version