Avaya 3100, NN42030-102 manual Advanced features, Placing calls, Call modes, Direct mode

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Advanced features

Advanced features

This section contains the following topics:

•“Placing calls” on page 37

•“Receiving calls” on page 40

•“Working with business contacts” on page 41

•“Searching for contacts” on page 44

•“Managing presence” on page 44

•“Using the Mid-Call Features” on page 47

•“Handoff” on page 49

•“Sending Instant Messages” on page 49

•“Logging Events” on page 51

•“Managing Enterprise voice mail” on page 52

Placing calls

Your enterprise telephone system manages all calls that you place on the Avaya 3100 MC - Client for Nokia. Quickly and easily call your co-workers either by selecting them from a friends list or by dialing their extension number.

One number is associated with all of your outbound calls, regardless of your location. At any time, use the Avaya 3100 MC - Client to initiate calls from your desktop telephone, mobile telephone, or home telephone; the people you call always see the same number.

Important Notice:

Select and use headsets that are designed to reduce excessive sound pressure levels or acoustic shocks. Check that your headset meet its respective National or International Acoustic and Safety requirements.

Call modes

Two call modes are available:

•Direct (default)

•Call-me-First

To use these modes, you must configure an Outgoing Call Service DN in your Avaya 3100 MC - Client system settings. For more information, see “Configuring the client settings” on page 22.

Direct calling takes advantage of your corporate cellular voice plan, which covers calls into the Enterprise. Call-me-First calling leverages the enterprise long distance rates when you are roaming in a foreign cellular network.

Direct mode

In Direct mode, initiate calls directly from your device to other parties through the enterprise telephony system. For more information, see Figure 3 "Direct mode" on page 38.

Avaya 3100 Mobile Communicator - Client for Nokia User Guide

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Contents Date October Avaya 3100 Mobile CommunicatorDownloading documents Contact Avaya Support Contents Basic features Call hold and retrieve Contents Welcome FeaturesOther changes December JanuarySeptember April Avaya 3100 MC Client for Nokia feature overviewLanguage support Before you begin Getting startedSystem and network requirements Important NoticeServer specification Network specificationsDevice usage Cellular data plan usageSubscriber identity module SIM card Battery lifeSample calculation Getting started Software installation Select Start, Programs, Nokia PC Suite, Nokia PC Suite Select Options, InstallSelect Start, Programs, Nokia PC Suite, Nokia PC Suite Upgrading the software over the air from your Nokia device Click File ManagerInstalling security certificates Uninstalling the Avaya 3100 MC Client for Nokia softwareSelect Installations Uninstalling the Avaya 3100 MC Client for Nokia softwareSoftware installation Initial configuration Avaya 3100 MC Client for Nokia configurationConfiguring initial Nokia parameters Configuring an Enterprise Wlan Access Point Configuring the client settingsConfiguring Owner Information Configuring Login InformationSelect Login Information Select Options, Save Configuring owner informationConfiguring the application settings Configuring your Application SettingsConfiguring your call settings Configuring your Call SettingsField Settings Configuring Network Settings Configuring IM and Presence SettingsFrom the Settings pane, select IM and Presence Settings From the Settings pane, select Network SettingsField Settings Avaya 3100 MC Client for Nokia configuration Starting and exiting the Avaya 3100 MC Client for Nokia Basic featuresLogging on and logging off Logging onHiding and restoring the Avaya 3100 MC Client for Nokia Status IndicatorOverview of the main pane Voice Mail Indicator Network IndicatorMissed Call Indicator New Instant Message IndicatorNavigating panes Key Action Green call and red hangup buttonsBasic features Direct mode Advanced featuresPlacing calls Call modesToggling between call modes Call-me-First modeCall Intercept Calling from the Quick Dial List Calling a contactCalling from another device Dialing an emergency numberTo dial an emergency number Receiving callsSelect the Options, Call Working with business contacts Receiving a call when call screening is enabledAdding a contact Select Options, New Contact Adding a new contactEditing a contact Importing a contactDeleting a contact Managing presence Searching for contactsChanging your presence status Searching for contactsViewing the presence status of your contacts Handling your custom messageClearing the presence status of your contacts Understanding the presence statesViewing the presence status of your contacts Call hold and retrieve Using the Mid-Call FeaturesCall transfer Call swap Cancelling a call with a call on holdThree-party conference call Handoff Speaker modeSending Instant Messages Sending an IM to a single contactReceiving instant messages Clearing the IM historyClearing the IM history Logging Events Viewing missed calls Managing Enterprise voice mailDeleting entries in the Phone pane Calling the Enterprise voice mail systemCalling the voice mail system Advanced features Acronym Full Name AcronymsAcronyms Starting the Avaya 3100 MC Client Quick referenceCall forwards to voice mail Accessing voice mailCall by dialing Calling an emergency numberFrom the Main MCC 3100 pane, select the Phone icon Viewing entries on the Main paneQuick reference

3100, NN42030-102 specifications

The Avaya NN42030-102,3100 is an advanced telecommunication device designed for business professionals who seek reliable and efficient communication solutions. As part of Avaya's comprehensive suite of products, the NN42030-102,3100 is tailored to meet the diverse needs of modern organizations, offering features that enhance productivity and connectivity.

One of the main features of the NN42030-102,3100 is its robust VoIP capabilities, allowing for high-quality voice communication over internet protocols. This feature minimizes costs associated with traditional phone lines while providing crystal-clear audio quality, making it ideal for remote work scenarios or businesses with multiple locations.

The device is equipped with a wide array of technologies that enhance its functionality. It supports various codecs, ensuring compatibility with different communication systems and optimizing audio quality under various network conditions. Additionally, the NN42030-102,3100 features advanced encryption methods, ensuring that all voice communications are secure and protecting sensitive information from unauthorized access.

Another notable characteristic of the NN42030-102,3100 is its user-friendly interface. The intuitive design allows users to navigate features effortlessly, enabling quick access to essential functions such as call forwarding, voicemail, and conference calling. The device often displays contact information and call history prominently, streamlining the communication process for users.

Moreover, the NN42030-102,3100 integrates seamlessly with Avaya’s broader ecosystem. This compatibility with other Avaya devices and systems allows for unified communications, ensuring that users can collaborate effectively across different platforms, including video conferencing and instant messaging services.

In terms of physical design, the NN42030-102,3100 boasts a compact and ergonomic structure, making it suitable for any office environment. The device typically features programmable keys, which can be customized according to user preferences, enhancing flexibility and ensuring that frequently used functions are readily accessible.

In summary, the Avaya NN42030-102,3100 stands out as a powerful communication tool equipped with advanced VoIP capabilities, robust security features, and user-centric design elements. Its ability to integrate with existing systems further solidifies its position as a critical asset for organizations aiming to optimize their communication strategies in today’s fast-paced business landscape.
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