Avaya 3100, NN42030-102 manual Working with business contacts, Adding a contact

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Advanced features

Receiving a call when call screening is enabled

1.When you receive an incoming call, the Avaya 3100 MC - Client for Nokia Incoming Call Confirmation dialog box appears.

2.To answer the call on the Nokia device, select Answer from the menu. Your device rings and you can answer it.

3.To answer the call on another configured device, select Answer <Location> from the menu. The call rings in the specified location and you can answer it.

4.To reject the call, press the red hangup button or select Reject from the menu. The call terminates.

During the call, the Avaya 3100 MC - Client runs in the background. After the call, the Avaya 3100 MC - Client returns to its original display status.

If you do not answer the call, it is forwarded to your alternate call handling point—another phone or voice mail.

Working with business contacts

The Avaya 3100 MC - Client for Nokia Business Contacts screen provides quick access to your most valued contact. You add people to the Avaya 3100 MC - Client local address book and designate them as Contacts.

Use the Avaya 3100 MC - Client for Nokia to:

•create, delete or edit a contact

•view the current presence status for a contact

•call contacts at any of their numbers

•send an instant message to a contact through the corporate IM system

With mobility-enabled contacts, you can:

•import them from the corporate directory to the Avaya 3100 MC - Client for Nokia

•track their presence status

•send them instant messages

Each contact has a name and at least one contact number: an extension number. Other contact numbers (for example, home, mobile) are optional.

Use the following procedures to manage your contacts:

•“Adding a contact” on page 41

•“Importing a contact” on page 43

•“Editing a contact” on page 43

•“Deleting a contact” on page 43

Adding a contact

Create a new contact using the Avaya 3100 MC - Client for Nokia. The new contact is added to your Avaya 3100 MC - Client for Nokia Local Address Book and is not uploaded to the Avaya 3100 Mobile Communicator Gateway.

Avaya 3100 Mobile Communicator - Client for Nokia User Guide

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Contents Date October Avaya 3100 Mobile CommunicatorDownloading documents Contact Avaya Support Contents Basic features Call hold and retrieve Contents Other changes FeaturesWelcome September JanuaryDecember April Avaya 3100 MC Client for Nokia feature overviewLanguage support Before you begin Getting startedSystem and network requirements Important NoticeServer specification Network specificationsDevice usage Cellular data plan usageSample calculation Battery lifeSubscriber identity module SIM card Getting started Software installation Select Start, Programs, Nokia PC Suite, Nokia PC Suite Select Options, InstallSelect Start, Programs, Nokia PC Suite, Nokia PC Suite Upgrading the software over the air from your Nokia device Click File ManagerInstalling security certificates Uninstalling the Avaya 3100 MC Client for Nokia softwareSelect Installations Uninstalling the Avaya 3100 MC Client for Nokia softwareSoftware installation Configuring initial Nokia parameters Avaya 3100 MC Client for Nokia configurationInitial configuration Configuring an Enterprise Wlan Access Point Configuring the client settingsSelect Login Information Configuring Login InformationConfiguring Owner Information Select Options, Save Configuring owner informationConfiguring the application settings Configuring your Application SettingsConfiguring your call settings Configuring your Call SettingsField Settings Configuring Network Settings Configuring IM and Presence SettingsFrom the Settings pane, select IM and Presence Settings From the Settings pane, select Network SettingsField Settings Avaya 3100 MC Client for Nokia configuration Starting and exiting the Avaya 3100 MC Client for Nokia Basic featuresLogging on and logging off Logging onOverview of the main pane Status IndicatorHiding and restoring the Avaya 3100 MC Client for Nokia Voice Mail Indicator Network IndicatorMissed Call Indicator New Instant Message IndicatorNavigating panes Key Action Green call and red hangup buttonsBasic features Direct mode Advanced featuresPlacing calls Call modesCall Intercept Call-me-First modeToggling between call modes Calling from the Quick Dial List Calling a contactCalling from another device Dialing an emergency numberSelect the Options, Call Receiving callsTo dial an emergency number Adding a contact Receiving a call when call screening is enabledWorking with business contacts Select Options, New Contact Adding a new contactDeleting a contact Importing a contactEditing a contact Managing presence Searching for contactsChanging your presence status Searching for contactsViewing the presence status of your contacts Handling your custom messageViewing the presence status of your contacts Understanding the presence statesClearing the presence status of your contacts Call transfer Using the Mid-Call FeaturesCall hold and retrieve Three-party conference call Cancelling a call with a call on holdCall swap Handoff Speaker modeSending Instant Messages Sending an IM to a single contactClearing the IM history Clearing the IM historyReceiving instant messages Logging Events Viewing missed calls Managing Enterprise voice mailDeleting entries in the Phone pane Calling the Enterprise voice mail systemCalling the voice mail system Advanced features Acronym Full Name AcronymsAcronyms Starting the Avaya 3100 MC Client Quick referenceCall forwards to voice mail Accessing voice mailCall by dialing Calling an emergency numberFrom the Main MCC 3100 pane, select the Phone icon Viewing entries on the Main paneQuick reference

3100, NN42030-102 specifications

The Avaya NN42030-102,3100 is an advanced telecommunication device designed for business professionals who seek reliable and efficient communication solutions. As part of Avaya's comprehensive suite of products, the NN42030-102,3100 is tailored to meet the diverse needs of modern organizations, offering features that enhance productivity and connectivity.

One of the main features of the NN42030-102,3100 is its robust VoIP capabilities, allowing for high-quality voice communication over internet protocols. This feature minimizes costs associated with traditional phone lines while providing crystal-clear audio quality, making it ideal for remote work scenarios or businesses with multiple locations.

The device is equipped with a wide array of technologies that enhance its functionality. It supports various codecs, ensuring compatibility with different communication systems and optimizing audio quality under various network conditions. Additionally, the NN42030-102,3100 features advanced encryption methods, ensuring that all voice communications are secure and protecting sensitive information from unauthorized access.

Another notable characteristic of the NN42030-102,3100 is its user-friendly interface. The intuitive design allows users to navigate features effortlessly, enabling quick access to essential functions such as call forwarding, voicemail, and conference calling. The device often displays contact information and call history prominently, streamlining the communication process for users.

Moreover, the NN42030-102,3100 integrates seamlessly with Avaya’s broader ecosystem. This compatibility with other Avaya devices and systems allows for unified communications, ensuring that users can collaborate effectively across different platforms, including video conferencing and instant messaging services.

In terms of physical design, the NN42030-102,3100 boasts a compact and ergonomic structure, making it suitable for any office environment. The device typically features programmable keys, which can be customized according to user preferences, enhancing flexibility and ensuring that frequently used functions are readily accessible.

In summary, the Avaya NN42030-102,3100 stands out as a powerful communication tool equipped with advanced VoIP capabilities, robust security features, and user-centric design elements. Its ability to integrate with existing systems further solidifies its position as a critical asset for organizations aiming to optimize their communication strategies in today’s fast-paced business landscape.
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