Avaya NN42030-102, 3100 Searching for contacts, Managing presence, Changing your presence status

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Advanced features

Searching for contacts

You can search for contacts in your Business Contacts list, the local device address book, and in the Corporate Directory.

Searching for contacts

1.From the Main pane, select the Search link.

2.Enter as much of the person’s name as you know. You must enter at least one character. The search finds first and last name matches.

As you enter characters, contacts from the local address book and Business Contacts appear. The matches are filtered as you press additional letters. The search will be saved under the local tab.

3.Press the joystick to search the corporate directory.

OR

Select Options, Search Corporate.

The search results are saved under the corporate tab. Leaving the Search screen clears the test input area and the search results.

4.Highlight a contact in the search results, select Options and call, IM, or add the contact to your Business Contacts list.

Select IM to send an instant message to the person.

Select Call/Call from Extension/Advanced Call to initiate a call to the person.

Select Query Presence to check the presence status of the person, provided that they are mobility enabled.

Select View/Edit to display the person’s information.

Select Add to Contacts to add the person to the Avaya 3100 MC - Client for Nokia.

Select Add to Group to add the person to a group.

Note 1: Corporate Directory search results do not remain in memory. When you select More available, or if you move to another pane, the results are cleared.

Note 2: To locate a contact, you require a first name or a last name. You cannot locate individuals that have only a display name.

Managing presence

Presence allows you to see when your contacts are online and available, and you can use presence to inform your contacts of your status. For example, if you are busy and want to inform your contacts that you will not be taking calls, you can change your status to Busy.

Your presence information can only be shared with contacts using the same IM corporate network or mobility-enabled contacts (users on the same Avaya 3100 Mobile Communicator Gateway).

Changing your presence status

Your presence status automatically updates when you connect to, or disconnect from, the network, and when you are on the phone. Manually configure your current presence status by selecting an entry from a list (for example, Away, On Vacation, Busy), or by adding a customized entry (for example, Working at home today) and selecting it. For information on presence states, see “Understanding the presence states” on page 46.

44 NN42030-102 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010

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Contents Avaya 3100 Mobile Communicator Date OctoberDownloading documents Contact Avaya Support Contents Basic features Call hold and retrieve Contents Other changes FeaturesWelcome September JanuaryDecember Avaya 3100 MC Client for Nokia feature overview AprilLanguage support Getting started Before you beginSystem and network requirements Important NoticeNetwork specifications Server specificationDevice usage Cellular data plan usageSample calculation Battery lifeSubscriber identity module SIM card Getting started Software installation Select Options, Install Select Start, Programs, Nokia PC Suite, Nokia PC SuiteSelect Start, Programs, Nokia PC Suite, Nokia PC Suite Click File Manager Upgrading the software over the air from your Nokia deviceUninstalling the Avaya 3100 MC Client for Nokia software Installing security certificatesSelect Installations Uninstalling the Avaya 3100 MC Client for Nokia softwareSoftware installation Configuring initial Nokia parameters Avaya 3100 MC Client for Nokia configurationInitial configuration Configuring the client settings Configuring an Enterprise Wlan Access PointSelect Login Information Configuring Login InformationConfiguring Owner Information Configuring owner information Select Options, SaveConfiguring your Application Settings Configuring the application settingsConfiguring your Call Settings Configuring your call settingsField Settings Configuring IM and Presence Settings Configuring Network SettingsFrom the Settings pane, select IM and Presence Settings From the Settings pane, select Network SettingsField Settings Avaya 3100 MC Client for Nokia configuration Basic features Starting and exiting the Avaya 3100 MC Client for NokiaLogging on and logging off Logging onOverview of the main pane Status IndicatorHiding and restoring the Avaya 3100 MC Client for Nokia Network Indicator Voice Mail IndicatorMissed Call Indicator New Instant Message IndicatorNavigating panes Green call and red hangup buttons Key ActionBasic features Advanced features Direct modePlacing calls Call modesCall Intercept Call-me-First modeToggling between call modes Calling a contact Calling from the Quick Dial ListCalling from another device Dialing an emergency numberSelect the Options, Call Receiving callsTo dial an emergency number Adding a contact Receiving a call when call screening is enabledWorking with business contacts Adding a new contact Select Options, New ContactDeleting a contact Importing a contactEditing a contact Searching for contacts Managing presenceChanging your presence status Searching for contactsHandling your custom message Viewing the presence status of your contactsViewing the presence status of your contacts Understanding the presence statesClearing the presence status of your contacts Call transfer Using the Mid-Call FeaturesCall hold and retrieve Three-party conference call Cancelling a call with a call on holdCall swap Speaker mode HandoffSending Instant Messages Sending an IM to a single contactClearing the IM history Clearing the IM historyReceiving instant messages Logging Events Managing Enterprise voice mail Viewing missed callsDeleting entries in the Phone pane Calling the Enterprise voice mail systemCalling the voice mail system Advanced features Acronyms Acronym Full NameAcronyms Quick reference Starting the Avaya 3100 MC ClientAccessing voice mail Call forwards to voice mailCall by dialing Calling an emergency numberViewing entries on the Main pane From the Main MCC 3100 pane, select the Phone iconQuick reference

3100, NN42030-102 specifications

The Avaya NN42030-102,3100 is an advanced telecommunication device designed for business professionals who seek reliable and efficient communication solutions. As part of Avaya's comprehensive suite of products, the NN42030-102,3100 is tailored to meet the diverse needs of modern organizations, offering features that enhance productivity and connectivity.

One of the main features of the NN42030-102,3100 is its robust VoIP capabilities, allowing for high-quality voice communication over internet protocols. This feature minimizes costs associated with traditional phone lines while providing crystal-clear audio quality, making it ideal for remote work scenarios or businesses with multiple locations.

The device is equipped with a wide array of technologies that enhance its functionality. It supports various codecs, ensuring compatibility with different communication systems and optimizing audio quality under various network conditions. Additionally, the NN42030-102,3100 features advanced encryption methods, ensuring that all voice communications are secure and protecting sensitive information from unauthorized access.

Another notable characteristic of the NN42030-102,3100 is its user-friendly interface. The intuitive design allows users to navigate features effortlessly, enabling quick access to essential functions such as call forwarding, voicemail, and conference calling. The device often displays contact information and call history prominently, streamlining the communication process for users.

Moreover, the NN42030-102,3100 integrates seamlessly with Avaya’s broader ecosystem. This compatibility with other Avaya devices and systems allows for unified communications, ensuring that users can collaborate effectively across different platforms, including video conferencing and instant messaging services.

In terms of physical design, the NN42030-102,3100 boasts a compact and ergonomic structure, making it suitable for any office environment. The device typically features programmable keys, which can be customized according to user preferences, enhancing flexibility and ensuring that frequently used functions are readily accessible.

In summary, the Avaya NN42030-102,3100 stands out as a powerful communication tool equipped with advanced VoIP capabilities, robust security features, and user-centric design elements. Its ability to integrate with existing systems further solidifies its position as a critical asset for organizations aiming to optimize their communication strategies in today’s fast-paced business landscape.