Avaya NN42030-102 Call swap, Three-party conference call, Cancelling a call with a call on hold

Page 48

Advanced features

Supervised transferring a call

1.While in a call, select Options, Hold. The call is placed on hold.

2.Dial the number of the other party.

OR

Select the number from the Phone, Search, or Business Contacts panes.

3.Press the green call button.

OR

Select Options, Call <number>.

4.After the second party answers, select Options, Transfer.

CAUTION

Do not press the red End key to transfer a call. The call will be dropped.

Call swap

You can call another party while you are engaged in an established two-party call.

Swapping between two parties

1.While in a call, select Options, Hold from the menu. The call is placed on hold.

2.Dial or select the second party’s number.

3.Select Options, Call.

4.After the call to the second party is established, select Options, Swap from the Phone screen to alternate between the two parties.

Three-party conference call

1.While in a call with the first party, select Options, Hold. The first call is placed on Hold

2.Dial or select the number of the person you want to call.

3.Select Options, Call.

You can wait until the second party answers, or you can connect the second party while the call is still ringing.

4.Select Options, Conference.

The call on hold is transferred to a 3-party bridge and you can both hear the second party.

Note: While you are in a three-party conference call, you can use a variety of dialpad controls (for example *5). However, if any of the participants are in a second conference call, the dialpad controls are no longer available.

Cancelling a call with a call on hold

To cancel the active call leg, without hanging up on the party on hold, from the Phone pane, select Options, Cancel.

48 NN42030-102 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010

Page 47 Page 49
Image 48
Page 47 Page 49
Contents Avaya 3100 Mobile Communicator Date OctoberDownloading documents Contact Avaya Support Contents Basic features Call hold and retrieve Contents Features WelcomeOther changes January DecemberSeptember Avaya 3100 MC Client for Nokia feature overview AprilLanguage support Getting started Before you beginSystem and network requirements Important NoticeNetwork specifications Server specificationDevice usage Cellular data plan usageBattery life Subscriber identity module SIM cardSample calculation Getting started Software installation Select Options, Install Select Start, Programs, Nokia PC Suite, Nokia PC SuiteSelect Start, Programs, Nokia PC Suite, Nokia PC Suite Click File Manager Upgrading the software over the air from your Nokia deviceUninstalling the Avaya 3100 MC Client for Nokia software Installing security certificatesSelect Installations Uninstalling the Avaya 3100 MC Client for Nokia softwareSoftware installation Avaya 3100 MC Client for Nokia configuration Initial configurationConfiguring initial Nokia parameters Configuring the client settings Configuring an Enterprise Wlan Access PointConfiguring Login Information Configuring Owner InformationSelect Login Information Configuring owner information Select Options, SaveConfiguring your Application Settings Configuring the application settingsConfiguring your Call Settings Configuring your call settingsField Settings Configuring IM and Presence Settings Configuring Network SettingsFrom the Settings pane, select IM and Presence Settings From the Settings pane, select Network SettingsField Settings Avaya 3100 MC Client for Nokia configuration Basic features Starting and exiting the Avaya 3100 MC Client for NokiaLogging on and logging off Logging onStatus Indicator Hiding and restoring the Avaya 3100 MC Client for NokiaOverview of the main pane Network Indicator Voice Mail IndicatorMissed Call Indicator New Instant Message IndicatorNavigating panes Green call and red hangup buttons Key ActionBasic features Advanced features Direct modePlacing calls Call modesCall-me-First mode Toggling between call modesCall Intercept Calling a contact Calling from the Quick Dial ListCalling from another device Dialing an emergency numberReceiving calls To dial an emergency numberSelect the Options, Call Receiving a call when call screening is enabled Working with business contactsAdding a contact Adding a new contact Select Options, New ContactImporting a contact Editing a contactDeleting a contact Searching for contacts Managing presenceChanging your presence status Searching for contactsHandling your custom message Viewing the presence status of your contactsUnderstanding the presence states Clearing the presence status of your contactsViewing the presence status of your contacts Using the Mid-Call Features Call hold and retrieveCall transfer Cancelling a call with a call on hold Call swapThree-party conference call Speaker mode HandoffSending Instant Messages Sending an IM to a single contactClearing the IM history Receiving instant messagesClearing the IM history Logging Events Managing Enterprise voice mail Viewing missed callsDeleting entries in the Phone pane Calling the Enterprise voice mail systemCalling the voice mail system Advanced features Acronyms Acronym Full NameAcronyms Quick reference Starting the Avaya 3100 MC ClientAccessing voice mail Call forwards to voice mailCall by dialing Calling an emergency numberViewing entries on the Main pane From the Main MCC 3100 pane, select the Phone iconQuick reference

3100, NN42030-102 specifications

The Avaya NN42030-102,3100 is an advanced telecommunication device designed for business professionals who seek reliable and efficient communication solutions. As part of Avaya's comprehensive suite of products, the NN42030-102,3100 is tailored to meet the diverse needs of modern organizations, offering features that enhance productivity and connectivity.

One of the main features of the NN42030-102,3100 is its robust VoIP capabilities, allowing for high-quality voice communication over internet protocols. This feature minimizes costs associated with traditional phone lines while providing crystal-clear audio quality, making it ideal for remote work scenarios or businesses with multiple locations.

The device is equipped with a wide array of technologies that enhance its functionality. It supports various codecs, ensuring compatibility with different communication systems and optimizing audio quality under various network conditions. Additionally, the NN42030-102,3100 features advanced encryption methods, ensuring that all voice communications are secure and protecting sensitive information from unauthorized access.

Another notable characteristic of the NN42030-102,3100 is its user-friendly interface. The intuitive design allows users to navigate features effortlessly, enabling quick access to essential functions such as call forwarding, voicemail, and conference calling. The device often displays contact information and call history prominently, streamlining the communication process for users.

Moreover, the NN42030-102,3100 integrates seamlessly with Avaya’s broader ecosystem. This compatibility with other Avaya devices and systems allows for unified communications, ensuring that users can collaborate effectively across different platforms, including video conferencing and instant messaging services.

In terms of physical design, the NN42030-102,3100 boasts a compact and ergonomic structure, making it suitable for any office environment. The device typically features programmable keys, which can be customized according to user preferences, enhancing flexibility and ensuring that frequently used functions are readily accessible.

In summary, the Avaya NN42030-102,3100 stands out as a powerful communication tool equipped with advanced VoIP capabilities, robust security features, and user-centric design elements. Its ability to integrate with existing systems further solidifies its position as a critical asset for organizations aiming to optimize their communication strategies in today’s fast-paced business landscape.
Top Page Image Contents