Avaya 4602SW, 4612, 4620SW, 4606, 4601, 4610SW manual Dtmf Tones

Page 64

Troubleshooting Guidelines

●Use the ADDR option to verify IP addresses. See Static Addressing Installation on page 39 for information.

●Use the QoS option to verify QoS parameters. See Chapter 3: Local Administrative Options.

3.If the 4600 Series IP Telephone is not communicating with the system (DHCP, TFTP, HTTP or Avaya Media Server), make a note of the last message displayed. Consult the system administrator.

4.If you expect the telephone to be IEEE-powered, verify with the LAN administrator that IEEE power is indeed supported on the LAN.

Note:

Because the 4601 IP Telephone does not have a display, it is limited in its ability to provide visual feedback and error messages. See Troubleshooting the 4601 IP Telephone later in this chapter for more information.

DTMF Tones

The failure to hear DTMF tones sent by a far-end 4600 Series IP Telephone does not require any action on the user’s part. The TN2302AP board does not pass in-band DTMF tones.

Power Interruption

If power to a 4600 Series IP Telephone is interrupted while the telephone is saving the application file, the TFTP application can stop responding. If this occurs, restart the TFTP server.

64 4600 Series IP Telephone Release 2.2 Installation Guide

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Contents Series IP Telephone Copyright 2005, Avaya Inc All Rights Reserved Introduction Index About This Guide Intended AudienceInstallation Guide Document OrganizationTerms Used in This Guide Command AdministrativeOnline Documentation DeviceRelated Documents Avaya Communication Manager Software Documentation ReleaseIP Telephone User Guide Customer Support 4601/4602/4602SW IP Telephone Stand InstructionsPage Series IP Telephone Installation IntroductionIP Telephone Models Requirements to Verify about the Network Pre-Installation ChecklistMedia Server Avaya IP IP Telephone Release 16 4600 Series IP Telephone Release 2.2 Installation Guide Requirements to Verify for Each IP Telephone Optional Items for Some IP TelephonesPowering the 4600 IP Telephone Assembling the 4600 Series IP TelephoneTelephone Model See 4621SW 4622SW 4625SW 4630/4630SW 4610SW 469020 4600 Series IP Telephone Release 2.2 Installation Guide Assembling the 4600 Series IP Telephone 22 4600 Series IP Telephone Release 2.2 Installation Guide Assembling the 4600 Series IP Telephone Connection Jacks on a 4630/4630SW IP Telephone Connection Jacks on a 4610SW IP Telephone Connection Jacks on a 4690 IP Conference Telephone Dynamic Addressing Process Dhcp s secs # to program Vlan ID = n 46xxUPGRADE.SCR n KB received Http n uriFilename KB received Saving to flash 1%, 1 secsPassword= #=OK Extension=nnnnnn #=OK NEW=Downgrading Avaya IP Telephones Page Local Administrative Options Entering Data for Administrative Options IP Telephone # Backspace Alternative Speaker buttonConference button Headset buttonEntering Data for the 4601 IP Telephone ThenAbout Local Administrative Procedures Local Programming Option Code SeeGroup Identifier on Pre-Installation Checklist for Static Addressing Static Addressing InstallationPhone=nnn.nnn.nnn.nnn Nnn.nnn.nnn.nnn Phone=CallSv=nnn.nnn.nnn.nnn Nnn.nnn.nnn.nnn CallSv=Router=nnn.nnn.nnn.nnn Nnn.nnn.nnn.nnn Router=Mask=nnn.nnn.nnn.nnn Nnn.nnn.nnn.nnn Mask=Vlan ID=dddd New= Vlan test=ddd New=Save new values? *=no #=yes New values being savedQoS Option Setting L2 signaling=d New=Mute 7 6 7 # Mute Q O S # L2 audio=d New=No new values. #=OK L3 signaling=dd New=Save new values? =no #=yes Mute 4 6 8 # Mute I N T # Interface ControlPHY1=status *=change #=OK Save new value? =no #=yes PHY2=status *=change #=OKIR=enabled 0=disable #=OK IR=disabled 1=enable #=OK New value being savedMute 4 7 6 8 7 Mute G R O U P Group IdentifierGroup=ddd New= Computer-Telephony Integration CTI Enable/Disable CTI=manual 0=Off #=OK CTI=disabled 1=Manual #=OKMute 2 8 4 # Mute C T I # UDP Port=497xx New=Mute 7 7 6 6 # Mute S S O N # Site-Specific Option Number SettingSSON=ddd New= Reset System Values Mute 7 3 7 3 8 # Mute R E S E T #Reset values? *=no #=yes Resetting valuesAre you sure? *=no #=yes Restart phone? =no #=yesRestart the Telephone Mute 7 4 4 Mute S I G Signaling Protocol IdentifierSIG=protocol *=change #=OK Signaling Protocol Identifier Self-Test Procedure Mute 8 3 7 8 # Mute T E S T #Self test #=end Self test passed #=endClear Procedure Mute 2 5 3 2 7 # Mute C L E a R #Clear all values? =no #=yes Are you sure? =no #=yesVisual/Audible Alerting Procedure Alerting=setting *=change #=OKClearing values Mute 2 5 3 7 8 # Mute a L E R T #Manually Setting the Dhcp Client Hardware Address Mute 2 4 2 3 3 7 # Mute C H a D D R #Chaddr=ddd New= All phones save the new valueSetting L2Q Tagging Control 4601 Only Mute 8 2 4 # Mute T a G #Page Troubleshooting Guidelines Error ConditionsDtmf Tones View Administrative Option Ccccccccc 00601DhhhhhhCccc Nnn.nnn.nnn.nnnError and Status Messages Aaa.bbb.ccc.dddSoftphone Explained in Local Administrative Options Undefined Error Resource Error Troubleshooting the 4601 IP Telephone Line a, which is flashing Cause The PBX does not recognize the set type Page Reset values? =no #=yes Scenarios for the Restart ProcessRestarting Loading 5 secs Replbootv3.app 4084KBInitializing Dhcp 0 secs * to program Starting Updating boot codeTftp n Http n uri Appfilename n KB received Saving to flash n%, x secsLoading 5 secs App 4035 KB StartingSecs ClearingUpdating Where n is the number of KBs downloaded Appfilename n KB received 82 4600 Series IP Telephone Release 2.2 Installation Guide Scenarios for the Restart Process Page Index 86 4600 Series IP Telephone Release 2.2 Installation Guide
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4602, 4602SW, 4620SW, 4601, 4612 specifications

The Avaya 4606 is a versatile and robust IP desk phone designed primarily for business environments that require reliable communication solutions. Part of Avaya's 4600 series, this model integrates advanced technology with user-friendly functionality, accommodating the needs of both everyday users and IT managers.

One of the standout features of the Avaya 4606 is its large graphical display, which provides clear visibility and easy access to essential information. The phone is equipped with a four-line display that allows users to navigate through various menus, check call logs, and access voicemail with ease. Additionally, the display supports multiple languages, catering to a global workforce.

The Avaya 4606 offers a comprehensive range of calling features designed to enhance productivity. These include standard capabilities such as call waiting, call transfer, and speed dialing, as well as more advanced functions like conference calling and directory browsing. The device supports multiple lines, making it simple for users to manage several calls simultaneously.

From a technology standpoint, the Avaya 4606 is built on the Session Initiation Protocol (SIP), enabling seamless integration with various communication platforms. This technology ensures high-quality voice communication while allowing for easy customization and scalability in response to changing business needs. The phone is also compatible with Avaya’s One-X portal, providing users with additional features like unified messaging and mobile integration.

The Avaya 4606 is designed with user comfort in mind. It features ergonomic handset design and adjustable tilting options, allowing users to position the phone for optimal viewing and comfort during long calls. The dedicated buttons for frequently used functions further streamline operations and reduce the learning curve for new users.

Security is a critical aspect of any business communication tool, and the Avaya 4606 addresses this with built-in encryption capabilities that safeguard sensitive communications. This is particularly important in industries where confidentiality is paramount.

With its combination of user-friendly features, advanced technology, and security, the Avaya 4606 is well-suited for enterprises looking to enhance their communication infrastructure. Whether for individual users or office teams, this desk phone delivers reliable performance that can adapt and evolve with business needs. Its straightforward setup and management also appeal to IT departments, making it a comprehensive solution for modern workplaces.
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