Avaya 4610SW, 4602SW, 4612, 4620SW, 4606, 4601 manual Explained in Local Administrative Options

Page 69

Error and Status Messages

Table 2: Possible Error and Status Messages During Installation of 4600 Series IP Telephones (continued)

Message

Cause/Resolution

 

 

Incompatible

CAUSE: This release of DEFINITY does not support the current version

 

of the IP telephone.

 

RESOLUTION: Upgrade to the current version of Avaya

 

Communication Manager software.

 

 

IP Address in

CAUSE: The telephone has detected an IP address conflict.

use by another

RESOLUTION: Verify administration to identify duplicate IP

 

address(es).

 

 

NAPT Error

CAUSE: A device between the telephone and the call server is invoking

 

Network Address Port Translation, which the 4600 Series IP Telephones

 

do not support.

 

RESOLUTION: Contact the System Administrator to remove or

 

re-administer the device.

 

 

No Ethernet

CAUSE: When first plugged in, the IP telephone is unable to

 

communicate with the Ethernet.

 

RESOLUTION: Verify the connection to the Ethernet jack, verify the jack

 

is Category 5, verify power is applied on the LAN to that jack, etc. Note

 

that if the telephone is attached to a 30A switched hub, upon loss of

 

Ethernet connectivity the usual No Ethernet message is not

 

displayed.

 

 

No file server

CAUSE: The TFTP server IP address in the IP telephone’s memory is

address

all zeroes.

 

RESOLUTION: Depending on the specific requirements of your

 

network, this may not be an error. If appropriate, either administer the

 

DHCP server with the proper address of the TFTP server, or administer

 

the telephone locally using the ADDR option. The ADDR option is

 

explained in Chapter 3: Local Administrative Options.

 

 

No Socket

CAUSE: The telephone has registered with the call server, but network

 

problems have prevented the telephone from opening a TCP socket.

 

Note: This message only occurs on older software versions; telephones

 

with newer software automatically reset.

 

RESOLUTION: Press the # button to have the telephone reset, and

 

contact the System Administrator to report the network problem.

 

 

Password Error

CAUSE: The PBX does not recognize the password entered.

 

RESOLUTION: Confirm the password is correct, then try registration

 

again, taking particular care to enter the password accurately.

 

 

 

3 of 4

 

 

Issue 2.2 April 2005 69

Page 68 Page 70
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Page 68 Page 70
Contents Series IP Telephone Copyright 2005, Avaya Inc All Rights Reserved Introduction Index Intended Audience About This GuideDocument Organization Installation GuideTerms Used in This Guide Administrative CommandOnline Documentation DeviceAvaya Communication Manager Software Documentation Release Related DocumentsIP Telephone User Guide 4601/4602/4602SW IP Telephone Stand Instructions Customer SupportPage Introduction Series IP Telephone InstallationIP Telephone Models Pre-Installation Checklist Requirements to Verify about the NetworkMedia Server Avaya IP IP Telephone Release 16 4600 Series IP Telephone Release 2.2 Installation Guide Optional Items for Some IP Telephones Requirements to Verify for Each IP TelephoneAssembling the 4600 Series IP Telephone Powering the 4600 IP Telephone4621SW 4622SW 4625SW 4630/4630SW 4610SW 4690 Telephone Model See20 4600 Series IP Telephone Release 2.2 Installation Guide Assembling the 4600 Series IP Telephone 22 4600 Series IP Telephone Release 2.2 Installation Guide Assembling the 4600 Series IP Telephone Connection Jacks on a 4630/4630SW IP Telephone Connection Jacks on a 4610SW IP Telephone Connection Jacks on a 4690 IP Conference Telephone Dynamic Addressing Process Dhcp s secs # to program Vlan ID = n Http n uri 46xxUPGRADE.SCR n KB receivedFilename KB received Saving to flash 1%, 1 secsExtension=nnnnnn #=OK NEW= Password= #=OKDowngrading Avaya IP Telephones Page Local Administrative Options Entering Data for Administrative Options Speaker button IP Telephone # Backspace AlternativeConference button Headset buttonThen Entering Data for the 4601 IP TelephoneLocal Programming Option Code See About Local Administrative ProceduresGroup Identifier on Static Addressing Installation Pre-Installation Checklist for Static AddressingNnn.nnn.nnn.nnn Phone= Phone=nnn.nnn.nnn.nnnCallSv=nnn.nnn.nnn.nnn Nnn.nnn.nnn.nnn CallSv=Nnn.nnn.nnn.nnn Router= Router=nnn.nnn.nnn.nnnMask=nnn.nnn.nnn.nnn Nnn.nnn.nnn.nnn Mask=Vlan test=ddd New= Vlan ID=dddd New=Save new values? *=no #=yes New values being savedL2 signaling=d New= QoS Option SettingMute 7 6 7 # Mute Q O S # L2 audio=d New=L3 signaling=dd New= No new values. #=OKSave new values? =no #=yes Interface Control Mute 4 6 8 # Mute I N T #PHY1=status *=change #=OK PHY2=status *=change #=OK Save new value? =no #=yesNew value being saved IR=enabled 0=disable #=OK IR=disabled 1=enable #=OKGroup Identifier Mute 4 7 6 8 7 Mute G R O U PGroup=ddd New= CTI=manual 0=Off #=OK CTI=disabled 1=Manual #=OK Computer-Telephony Integration CTI Enable/DisableMute 2 8 4 # Mute C T I # UDP Port=497xx New=Site-Specific Option Number Setting Mute 7 7 6 6 # Mute S S O N #SSON=ddd New= Mute 7 3 7 3 8 # Mute R E S E T # Reset System ValuesResetting values Reset values? *=no #=yesAre you sure? *=no #=yes Restart phone? =no #=yesRestart the Telephone Signaling Protocol Identifier Mute 7 4 4 Mute S I GSIG=protocol *=change #=OK Signaling Protocol Identifier Mute 8 3 7 8 # Mute T E S T # Self-Test ProcedureSelf test #=end Self test passed #=endMute 2 5 3 2 7 # Mute C L E a R # Clear ProcedureClear all values? =no #=yes Are you sure? =no #=yesAlerting=setting *=change #=OK Visual/Audible Alerting ProcedureClearing values Mute 2 5 3 7 8 # Mute a L E R T #Mute 2 4 2 3 3 7 # Mute C H a D D R # Manually Setting the Dhcp Client Hardware AddressAll phones save the new value Chaddr=ddd New=Mute 8 2 4 # Mute T a G # Setting L2Q Tagging Control 4601 OnlyPage Error Conditions Troubleshooting GuidelinesDtmf Tones View Administrative Option 00601Dhhhhhh CccccccccCccc Nnn.nnn.nnn.nnnAaa.bbb.ccc.ddd Error and Status MessagesSoftphone Explained in Local Administrative Options Undefined Error Resource Error Troubleshooting the 4601 IP Telephone Line a, which is flashing Cause The PBX does not recognize the set type Page Scenarios for the Restart Process Reset values? =no #=yesLoading 5 secs Replbootv3.app 4084KB RestartingInitializing Starting Updating boot code Dhcp 0 secs * to programTftp n Http n uri Saving to flash n%, x secs Appfilename n KB receivedLoading 5 secs App 4035 KB StartingClearing SecsUpdating Where n is the number of KBs downloaded Appfilename n KB received 82 4600 Series IP Telephone Release 2.2 Installation Guide Scenarios for the Restart Process Page Index 86 4600 Series IP Telephone Release 2.2 Installation Guide
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4602, 4602SW, 4620SW, 4601, 4612 specifications

The Avaya 4606 is a versatile and robust IP desk phone designed primarily for business environments that require reliable communication solutions. Part of Avaya's 4600 series, this model integrates advanced technology with user-friendly functionality, accommodating the needs of both everyday users and IT managers.

One of the standout features of the Avaya 4606 is its large graphical display, which provides clear visibility and easy access to essential information. The phone is equipped with a four-line display that allows users to navigate through various menus, check call logs, and access voicemail with ease. Additionally, the display supports multiple languages, catering to a global workforce.

The Avaya 4606 offers a comprehensive range of calling features designed to enhance productivity. These include standard capabilities such as call waiting, call transfer, and speed dialing, as well as more advanced functions like conference calling and directory browsing. The device supports multiple lines, making it simple for users to manage several calls simultaneously.

From a technology standpoint, the Avaya 4606 is built on the Session Initiation Protocol (SIP), enabling seamless integration with various communication platforms. This technology ensures high-quality voice communication while allowing for easy customization and scalability in response to changing business needs. The phone is also compatible with Avaya’s One-X portal, providing users with additional features like unified messaging and mobile integration.

The Avaya 4606 is designed with user comfort in mind. It features ergonomic handset design and adjustable tilting options, allowing users to position the phone for optimal viewing and comfort during long calls. The dedicated buttons for frequently used functions further streamline operations and reduce the learning curve for new users.

Security is a critical aspect of any business communication tool, and the Avaya 4606 addresses this with built-in encryption capabilities that safeguard sensitive communications. This is particularly important in industries where confidentiality is paramount.

With its combination of user-friendly features, advanced technology, and security, the Avaya 4606 is well-suited for enterprises looking to enhance their communication infrastructure. Whether for individual users or office teams, this desk phone delivers reliable performance that can adapt and evolve with business needs. Its straightforward setup and management also appeal to IT departments, making it a comprehensive solution for modern workplaces.
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