Avaya 4612, 4602SW, 4620SW, 4606, 4601, 4610SW manual Cause The PBX does not recognize the set type

Page 73

Troubleshooting the 4601 IP Telephone

Table 3: Possible Error and Status Messages During Installation of the 4601 IP Telephone (continued)

Message

Visual Indication/Cause/Resolution

 

 

Undefined

VISUAL INDICATION: Message Waiting indicators at top of phone and left

Error

middle of faceplate display a broken flutter continuously (alternating 50

 

milliseconds on, 50 milliseconds off for 500 milliseconds followed by 500

 

milliseconds off) until either the “*” or “#” button is pressed.

 

CAUSE: The PBX has rejected registration for an unspecified reason.

 

RESOLUTION: Press * and use the same values to retry the process. Or,

 

press # to restart, then re-enter the Extension and Password. Consult your

 

Avaya Media Server administration and troubleshooting documentation.

 

 

Wrong Set

VISUAL INDICATION: Message Waiting indicators at top of phone and left

Type

middle of faceplate display a broken flutter continuously (alternating 50

 

milliseconds on, 50 milliseconds off for 500 milliseconds followed by 500

 

milliseconds off) until either the “*” or “#” button is pressed.

 

CAUSE: The PBX does not recognize the set type.

 

RESOLUTION: Ensure the PBX is properly administered to expect the

 

appropriate telephone for the IP address and extension. Press * and use

 

the same values to retry the process. Or, press # to restart, then re-enter

 

the Extension and Password.

 

 

 

3 of 3

 

 

Issue 2.2 April 2005 73

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Contents Series IP Telephone Copyright 2005, Avaya Inc All Rights Reserved Introduction Index Intended Audience About This GuideDocument Organization Installation GuideTerms Used in This Guide Administrative CommandOnline Documentation DeviceAvaya Communication Manager Software Documentation Release Related DocumentsIP Telephone User Guide 4601/4602/4602SW IP Telephone Stand Instructions Customer SupportPage Introduction Series IP Telephone InstallationIP Telephone Models Requirements to Verify about the Network Pre-Installation ChecklistMedia Server Avaya IP IP Telephone Release 16 4600 Series IP Telephone Release 2.2 Installation Guide Optional Items for Some IP Telephones Requirements to Verify for Each IP TelephoneAssembling the 4600 Series IP Telephone Powering the 4600 IP Telephone4621SW 4622SW 4625SW 4630/4630SW 4610SW 4690 Telephone Model See20 4600 Series IP Telephone Release 2.2 Installation Guide Assembling the 4600 Series IP Telephone 22 4600 Series IP Telephone Release 2.2 Installation Guide Assembling the 4600 Series IP Telephone Connection Jacks on a 4630/4630SW IP Telephone Connection Jacks on a 4610SW IP Telephone Connection Jacks on a 4690 IP Conference Telephone Dynamic Addressing Process Dhcp s secs # to program Vlan ID = n Http n uri 46xxUPGRADE.SCR n KB receivedFilename KB received Saving to flash 1%, 1 secsExtension=nnnnnn #=OK NEW= Password= #=OKDowngrading Avaya IP Telephones Page Local Administrative Options Entering Data for Administrative Options Speaker button IP Telephone # Backspace AlternativeConference button Headset buttonThen Entering Data for the 4601 IP TelephoneLocal Programming Option Code See About Local Administrative ProceduresGroup Identifier on Static Addressing Installation Pre-Installation Checklist for Static AddressingNnn.nnn.nnn.nnn Phone= Phone=nnn.nnn.nnn.nnnCallSv=nnn.nnn.nnn.nnn Nnn.nnn.nnn.nnn CallSv=Nnn.nnn.nnn.nnn Router= Router=nnn.nnn.nnn.nnnMask=nnn.nnn.nnn.nnn Nnn.nnn.nnn.nnn Mask=Vlan test=ddd New= Vlan ID=dddd New=Save new values? *=no #=yes New values being savedL2 signaling=d New= QoS Option SettingMute 7 6 7 # Mute Q O S # L2 audio=d New=No new values. #=OK L3 signaling=dd New=Save new values? =no #=yes Mute 4 6 8 # Mute I N T # Interface ControlPHY1=status *=change #=OK PHY2=status *=change #=OK Save new value? =no #=yesNew value being saved IR=enabled 0=disable #=OK IR=disabled 1=enable #=OKMute 4 7 6 8 7 Mute G R O U P Group IdentifierGroup=ddd New= CTI=manual 0=Off #=OK CTI=disabled 1=Manual #=OK Computer-Telephony Integration CTI Enable/DisableMute 2 8 4 # Mute C T I # UDP Port=497xx New=Mute 7 7 6 6 # Mute S S O N # Site-Specific Option Number SettingSSON=ddd New= Mute 7 3 7 3 8 # Mute R E S E T # Reset System ValuesResetting values Reset values? *=no #=yesAre you sure? *=no #=yes Restart phone? =no #=yesRestart the Telephone Mute 7 4 4 Mute S I G Signaling Protocol IdentifierSIG=protocol *=change #=OK Signaling Protocol Identifier Mute 8 3 7 8 # Mute T E S T # Self-Test ProcedureSelf test #=end Self test passed #=endMute 2 5 3 2 7 # Mute C L E a R # Clear ProcedureClear all values? =no #=yes Are you sure? =no #=yesAlerting=setting *=change #=OK Visual/Audible Alerting ProcedureClearing values Mute 2 5 3 7 8 # Mute a L E R T #Mute 2 4 2 3 3 7 # Mute C H a D D R # Manually Setting the Dhcp Client Hardware AddressAll phones save the new value Chaddr=ddd New=Mute 8 2 4 # Mute T a G # Setting L2Q Tagging Control 4601 OnlyPage Error Conditions Troubleshooting GuidelinesDtmf Tones View Administrative Option 00601Dhhhhhh CccccccccCccc Nnn.nnn.nnn.nnnAaa.bbb.ccc.ddd Error and Status MessagesSoftphone Explained in Local Administrative Options Undefined Error Resource Error Troubleshooting the 4601 IP Telephone Line a, which is flashing Cause The PBX does not recognize the set type Page Scenarios for the Restart Process Reset values? =no #=yesRestarting Loading 5 secs Replbootv3.app 4084KBInitializing Dhcp 0 secs * to program Starting Updating boot codeTftp n Http n uri Saving to flash n%, x secs Appfilename n KB receivedLoading 5 secs App 4035 KB StartingSecs ClearingUpdating Where n is the number of KBs downloaded Appfilename n KB received 82 4600 Series IP Telephone Release 2.2 Installation Guide Scenarios for the Restart Process Page Index 86 4600 Series IP Telephone Release 2.2 Installation Guide
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4602, 4602SW, 4620SW, 4601, 4612 specifications

The Avaya 4606 is a versatile and robust IP desk phone designed primarily for business environments that require reliable communication solutions. Part of Avaya's 4600 series, this model integrates advanced technology with user-friendly functionality, accommodating the needs of both everyday users and IT managers.

One of the standout features of the Avaya 4606 is its large graphical display, which provides clear visibility and easy access to essential information. The phone is equipped with a four-line display that allows users to navigate through various menus, check call logs, and access voicemail with ease. Additionally, the display supports multiple languages, catering to a global workforce.

The Avaya 4606 offers a comprehensive range of calling features designed to enhance productivity. These include standard capabilities such as call waiting, call transfer, and speed dialing, as well as more advanced functions like conference calling and directory browsing. The device supports multiple lines, making it simple for users to manage several calls simultaneously.

From a technology standpoint, the Avaya 4606 is built on the Session Initiation Protocol (SIP), enabling seamless integration with various communication platforms. This technology ensures high-quality voice communication while allowing for easy customization and scalability in response to changing business needs. The phone is also compatible with Avaya’s One-X portal, providing users with additional features like unified messaging and mobile integration.

The Avaya 4606 is designed with user comfort in mind. It features ergonomic handset design and adjustable tilting options, allowing users to position the phone for optimal viewing and comfort during long calls. The dedicated buttons for frequently used functions further streamline operations and reduce the learning curve for new users.

Security is a critical aspect of any business communication tool, and the Avaya 4606 addresses this with built-in encryption capabilities that safeguard sensitive communications. This is particularly important in industries where confidentiality is paramount.

With its combination of user-friendly features, advanced technology, and security, the Avaya 4606 is well-suited for enterprises looking to enhance their communication infrastructure. Whether for individual users or office teams, this desk phone delivers reliable performance that can adapt and evolve with business needs. Its straightforward setup and management also appeal to IT departments, making it a comprehensive solution for modern workplaces.
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