Cisco Systems 6921 manual Common Phone Tasks

Page 3

Common Phone Tasks

Place a call	Go off-hook before or
	after dialing a number.

Redial a number	Press Redial.

Switch to handset	Pick up the handset.
during a call

Switch to speaker or Press or , headset during a call then hang up the handset.

Mute and un-mute a Press . call

View call history	Press	> Call
	History.

Hold and resume a	Press	, to hold.
call	Press Resume to resume
	the held call.

Transfer a call to new Press , enter the

numbernumber, then press it again.

Place an intercom	Press the Intercom button,
call	then enter a number if
	necessary. Speak after you
	hear the tone.

Start a standard	Press	, dial the
conference call	participant, then press it
	again.

Silence the ring for an Press the Volume button
incoming call	down once.

Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0705R)

© 2009 Cisco Systems, Inc. All rights reserved.

OL-20187-01

QUICK REFERENCE

Cisco Unified IP Phone 6921, 6941, and 6961 for Cisco Unified Communications Manager 7.1 (SCCP)

Softkeys

Phone Screen Icons

Buttons

Common Phone Tasks

Softkeys

All Calls	Lists all missed, placed, and
	received calls.

Answer	Answer a call.

Apply	Confirm a ringtone selection.

Call	Initiate a call.

Callback	Receive notification when a busy
	extension becomes available.

Cancel	Cancel an action or exit a screen
	without applying changes.

Clear	Clear all values.

Delete	Delete an entry from Call History.

Del Call	Delete a call from Call History.

Details	Opens the Details for a multiparty
	call in the Missed, Placed, and
	Received Call records.

Dial	Dial a selected number.

Divert	Send or redirect a call to voicemail
	or to a predetermined phone
	number.

Edit	Modify a name or email address.

EditDial	Modify a number.

Exit	Return to the previous screen.

Fwd	Setup/cancel call forwarding.
All/Fwd
OFF

GPickup	Answer a call that is ringing in
	another group or on another line.

Log Out	Sign out of Personal Directory.

Meet Me	Host a Meet Me conference call.

Missed	Open the record of missed calls.

more	Display additional softkeys.

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Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Search for and Dial a Contact While on a Call Call Forward All Sign In and Out of a Hunt Group Sign Out of Web Dialer User Options User Options Web Pages Fast Dials Warranty OL-18397-01 Phone Connections Cisco Unified IP PhoneOL-18397-01 1211 Buttons and HardwareOL-18397-01 Footstand Phone ScreenCisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192762 192526 Your Phone OL-18397-01 Phone Screen Cisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen 194406 Higher Viewing Angle Lower Viewing Angle Handset Rest Call History Phone ApplicationsDial From Call History View Call HistoryView Call Record Details Filter Call HistoryDelete Call Record From Call History Clear Call HistoryPreferences Ring TonesContrast View Phone Information ServicesAccess Services Phone InformationAdministrator Settings Phone Contacts Corporate DirectorySearch for and Dial a Contact Search for and Dial a Contact While on a Call Personal DirectorySign in to Personal Directory Personal Directory OptionsDial a Number from Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry Fast-Dial Codes with Personal DirectoryVoice Messages Personalize Your VoicemailCheck for Voice Messages Listen to Voice Messages Feature Buttons and Softkeys Calling FeaturesAuto Answer with Your Speakerphone Auto AnswerCall Back Auto Answer with Your HeadsetCall Forward All Set up a Call Back NotificationForward Calls on a Primary Line Call ParkPark and Retrieve a Call Using Park Park and Retrieve a Call Using Assisted Directed Call ParkPark and Retrieve a Call Using Manual Directed Call Park Call Pickup Answer a Call Using PickupRespond to a Call Waiting Notification Answer a Call Using Group Pickup and a Phone NumberAnswer a Call Using Other Pickup Call WaitingConference Place a Call Using a Client Matter CodePlace a Call Using a Forced Authorization Code CodesEnd a Conference Add Another Party to Your Call to Create a ConferenceCombine Calls Across Lines to Create a Conference Swap Between Calls Before Completing a ConferenceTurn DND On and Off DivertDo Not Disturb Divert a CallPlace a Call with a Fast-Dial Button Enable Extension MobilityExtension Mobility Fast DialHold Reversion HoldSign In and Out of a Hunt Group Hunt GroupsIntercom Respond to a Hold Reversion NotificationLine Status Indicators Line StatusReceive an Intercom Call Host a Meet-Me Conference Malicious Call IdentificationMeet Me Trace a Suspicious CallSelect Send call to mobile Mobile ConnectMute Your Phone MuteOn-hook Dialing PrivacyRedial Enable Privacy on a Shared LineReport Problems on Your Phone Quality Reporting ToolSpeed Dial Shared LinesTransfer a Call to Another Number TransferPlace a Call with a Speed-Dial Button Place a Call with a Speed-Dial CodeUse Web Dialer with Cisco Directory Web DialerUse Direct Transfer to Connect Calls Across Lines Swap Between Calls Before Completing a TransferSet Up, View, or Change Web Dialer Preferences Sign Out of Web DialerApplications button Phone Information Sign In and Out of User Options Web Pages User Options Web PagesDevice Select a Device From the User Options Web PagesCustomize Do Not Disturb Options Select Line Settings Line SettingsSet Up Call Forwarding Per Line Change the Voice Message Indicator Setting Per LineChange the Audible Voice Message Indicator Setting Per Line Change the Ring Settings Per LineChange or Create a Line Text Label for Your Phone Display Speed Dial on the Web Phone ServicesSet Up Speed-Dial Buttons Set Up Speed-Dial CodesSelect Phone Services Subscribe to a ServiceSearch for Services Change or End ServicesAdd a Service to an Available Programmable Feature Button User SettingsChange Your Browser Password Change a Service NameChange the Language for Your Phone Display DirectoryChange Your PIN Change the Language for Your User Options Web PagesPersonal Address Book Assign a Fast Dial Code to a PAB Entry Assign a Feature Button for Fast DialSelect Service URL Fast DialsEdit a Fast Dial Phone Number Search for a Fast Dial EntryMobility Settings Select User Options Mobility Settings Remote DestinationsAdd a New Remote Destination Plugins Create an Access ListAccess Plugins Select User Options Mobility Settings Access ListsConference Frequently Asked QuestionsTroubleshooting Tips SolutionShared Lines Problem Meet-Me Conference Busy ToneUser Options Problem Cannot Access User Options Web PagesSafety and Performance Information Power OutageExternal Devices Accessibility Features Hearing Impaired Accessibility FeaturesCisco Product Security 192900 Selecting the Applications Preferences Accessibility Feature Description Set Up RequirementHCO/VCO Vision Impaired and Blind Accessibility Features Accessibility Feature Description Mobility Impaired Accessibility Features 192901 Accessibility Feature Description Set Up Requirements Additional Information Cisco One-Year Limited Hardware Warranty Terms WarrantyOL-18397-01 Index OL-18397-01 Mcid OL-18397-01 Page OL-18397-01 Page 100 See also alerts QRT 103 104 105 106 OL-18397-01 Page Cisco Nurse Connect, Cisco Stackpower

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