Cisco Systems 6921 manual Malicious Call Identification, Meet Me, Trace a Suspicious Call

Page 68

Related Topics

•Speed Dial, page 60

•Call Park, page 45

•Call Pickup, page 47

Malicious Call Identification

Malicious Call Identification (MCID) allows you to identify an active call as suspicious, which initiates a series of automated tracking and notification messages.

Trace a Suspicious Call

Press the Malicious Caller ID button to send a silent notification message to your system administrator.

When the silent notification message is sent, your phone provides both a visual and audible confirmation.

Meet Me

Meet Me allows you to call a predetermined number at a scheduled time to host or join a conference.

The conference begins when the host connects. Participants who call the conference before the host has joined hear a busy tone and must dial again.

The conference ends when all participants hang up; the conference does not automatically end when the host disconnects.

Host a Meet-Me Conference

1.Obtain a Meet-Me phone number from your system administrator.

2.Distribute the Meet-Me phone number to participants.

3.When you are ready to start the meeting, go off-hook to get a dial tone, then press the Meet Me softkey.

4.Dial the Meet-Me phone number.

Join a Meet-Me Conference

Dial the Meet-Me phone number (provided by the conference host).

If you hear a busy tone, the host has not yet joined the conference. In this case, try your call again.

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Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Search for and Dial a Contact While on a Call Call Forward All Sign In and Out of a Hunt Group Sign Out of Web Dialer User Options User Options Web Pages Fast Dials Warranty OL-18397-01 Cisco Unified IP Phone Phone ConnectionsOL-18397-01 Buttons and Hardware 1211OL-18397-01 Phone Screen FootstandCisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192762 192526 Your Phone OL-18397-01 Phone Screen Cisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen 194406 Higher Viewing Angle Lower Viewing Angle Handset Rest Phone Applications Call HistoryView Call History View Call Record DetailsFilter Call History Dial From Call HistoryClear Call History Delete Call Record From Call HistoryContrast PreferencesRing Tones Services Access ServicesPhone Information View Phone InformationAdministrator Settings Search for and Dial a Contact Phone ContactsCorporate Directory Personal Directory Search for and Dial a Contact While on a CallPersonal Directory Options Sign in to Personal DirectoryDial a Number from Personal Directory Fast-Dial Codes with Personal Directory Assign a Fast-Dial Code to a Personal Directory EntryCheck for Voice Messages Voice MessagesPersonalize Your Voicemail Listen to Voice Messages Calling Features Feature Buttons and SoftkeysAuto Answer Call BackAuto Answer with Your Headset Auto Answer with Your SpeakerphoneSet up a Call Back Notification Call Forward AllCall Park Forward Calls on a Primary LinePark and Retrieve a Call Using Manual Directed Call Park Park and Retrieve a Call Using ParkPark and Retrieve a Call Using Assisted Directed Call Park Answer a Call Using Pickup Call PickupAnswer a Call Using Group Pickup and a Phone Number Answer a Call Using Other PickupCall Waiting Respond to a Call Waiting NotificationPlace a Call Using a Client Matter Code Place a Call Using a Forced Authorization CodeCodes ConferenceAdd Another Party to Your Call to Create a Conference Combine Calls Across Lines to Create a ConferenceSwap Between Calls Before Completing a Conference End a ConferenceDivert Do Not DisturbDivert a Call Turn DND On and OffEnable Extension Mobility Extension MobilityFast Dial Place a Call with a Fast-Dial ButtonHold Hold ReversionHunt Groups IntercomRespond to a Hold Reversion Notification Sign In and Out of a Hunt GroupReceive an Intercom Call Line Status IndicatorsLine Status Malicious Call Identification Meet MeTrace a Suspicious Call Host a Meet-Me ConferenceMobile Connect Select Send call to mobileMute On-hook DialingPrivacy Mute Your PhoneEnable Privacy on a Shared Line Report Problems on Your PhoneQuality Reporting Tool RedialShared Lines Speed DialTransfer Place a Call with a Speed-Dial ButtonPlace a Call with a Speed-Dial Code Transfer a Call to Another NumberWeb Dialer Use Direct Transfer to Connect Calls Across LinesSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco DirectoryApplications button Phone Information Set Up, View, or Change Web Dialer PreferencesSign Out of Web Dialer User Options Web Pages Sign In and Out of User Options Web PagesCustomize Do Not Disturb Options DeviceSelect a Device From the User Options Web Pages Line Settings Set Up Call Forwarding Per LineChange the Voice Message Indicator Setting Per Line Select Line SettingsChange or Create a Line Text Label for Your Phone Display Change the Audible Voice Message Indicator Setting Per LineChange the Ring Settings Per Line Phone Services Set Up Speed-Dial ButtonsSet Up Speed-Dial Codes Speed Dial on the WebSubscribe to a Service Search for ServicesChange or End Services Select Phone ServicesUser Settings Change Your Browser PasswordChange a Service Name Add a Service to an Available Programmable Feature ButtonDirectory Change Your PINChange the Language for Your User Options Web Pages Change the Language for Your Phone DisplayPersonal Address Book Assign a Feature Button for Fast Dial Select Service URLFast Dials Assign a Fast Dial Code to a PAB EntrySearch for a Fast Dial Entry Edit a Fast Dial Phone NumberAdd a New Remote Destination Mobility SettingsSelect User Options Mobility Settings Remote Destinations Create an Access List Access PluginsSelect User Options Mobility Settings Access Lists PluginsFrequently Asked Questions Troubleshooting TipsSolution ConferenceProblem Meet-Me Conference Busy Tone Shared LinesProblem Cannot Access User Options Web Pages User OptionsExternal Devices Safety and Performance InformationPower Outage Cisco Product Security Accessibility FeaturesHearing Impaired Accessibility Features 192900 Accessibility Feature Description Set Up Requirement Selecting the Applications PreferencesHCO/VCO Vision Impaired and Blind Accessibility Features Accessibility Feature Description Mobility Impaired Accessibility Features 192901 Accessibility Feature Description Set Up Requirements Additional Information Warranty Cisco One-Year Limited Hardware Warranty TermsOL-18397-01 Index OL-18397-01 Mcid OL-18397-01 Page OL-18397-01 Page 100 See also alerts QRT 103 104 105 106 OL-18397-01 Page Cisco Nurse Connect, Cisco Stackpower
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