Cisco Systems 6921 manual Web Dialer, Use Direct Transfer to Connect Calls Across Lines

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Use Direct Transfer to Connect Calls Across Lines

This task requires multiple phone lines.

1.Verify that you have two connected calls and that one of the calls is active (not on hold).

2.Press the Transfer button .

3.Press the line button for the other (held) call.

The transfer completes (the two calls are connected to each other).

Swap Between Calls Before Completing a Transfer

After you connect to the transfer recipient—but before you transfer a call to this party—you can press the Swap softkey to toggle between the two calls. This allows you to consult privately with the party on each call before you complete the transfer.

Web Dialer

Web Dialer allows you to click-to-dial contacts from the Cisco Unified CM Directory. Your system administrator sets up this feature for you.

Use Web Dialer with Cisco Directory

1.Sign in to your User Options web pages.

2.Select User Options > Directory and search for a co-worker.

3.Select the number that you want to dial.

4.If this is your first time using Web Dialer, review the preferences on the Make Call page.

5.Select Dial.

The call is now placed on your phone.

6.To end a call, select Hang up or hang up from your phone.

Use Web Dialer with Another Online Corporate Directory

1.Sign in to a Web Dialer-enabled corporate directory and search for co-workers.

2.Select the number that you want to dial.

3.When prompted, enter your user ID and password.

4.If this is your first time using Web Dialer, review the preferences on the Make Call page.

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Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Search for and Dial a Contact While on a Call Call Forward All Sign In and Out of a Hunt Group Sign Out of Web Dialer User Options User Options Web Pages Fast Dials Warranty OL-18397-01 Cisco Unified IP Phone Phone ConnectionsOL-18397-01 Buttons and Hardware 1211OL-18397-01 Phone Screen FootstandCisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192762 192526 Your Phone OL-18397-01 Phone Screen Cisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen 194406 Higher Viewing Angle Lower Viewing Angle Handset Rest Phone Applications Call HistoryFilter Call History View Call HistoryView Call Record Details Dial From Call HistoryClear Call History Delete Call Record From Call HistoryContrast PreferencesRing Tones Phone Information ServicesAccess Services View Phone InformationAdministrator Settings Search for and Dial a Contact Phone ContactsCorporate Directory Personal Directory Search for and Dial a Contact While on a CallPersonal Directory Options Sign in to Personal DirectoryDial a Number from Personal Directory Fast-Dial Codes with Personal Directory Assign a Fast-Dial Code to a Personal Directory EntryCheck for Voice Messages Voice MessagesPersonalize Your Voicemail Listen to Voice Messages Calling Features Feature Buttons and SoftkeysAuto Answer with Your Headset Auto AnswerCall Back Auto Answer with Your SpeakerphoneSet up a Call Back Notification Call Forward AllCall Park Forward Calls on a Primary LinePark and Retrieve a Call Using Manual Directed Call Park Park and Retrieve a Call Using ParkPark and Retrieve a Call Using Assisted Directed Call Park Answer a Call Using Pickup Call PickupCall Waiting Answer a Call Using Group Pickup and a Phone NumberAnswer a Call Using Other Pickup Respond to a Call Waiting NotificationCodes Place a Call Using a Client Matter CodePlace a Call Using a Forced Authorization Code ConferenceSwap Between Calls Before Completing a Conference Add Another Party to Your Call to Create a ConferenceCombine Calls Across Lines to Create a Conference End a ConferenceDivert a Call DivertDo Not Disturb Turn DND On and OffFast Dial Enable Extension MobilityExtension Mobility Place a Call with a Fast-Dial ButtonHold Hold ReversionRespond to a Hold Reversion Notification Hunt GroupsIntercom Sign In and Out of a Hunt GroupReceive an Intercom Call Line Status IndicatorsLine Status Trace a Suspicious Call Malicious Call IdentificationMeet Me Host a Meet-Me ConferenceMobile Connect Select Send call to mobilePrivacy MuteOn-hook Dialing Mute Your PhoneQuality Reporting Tool Enable Privacy on a Shared LineReport Problems on Your Phone RedialShared Lines Speed DialPlace a Call with a Speed-Dial Code TransferPlace a Call with a Speed-Dial Button Transfer a Call to Another NumberSwap Between Calls Before Completing a Transfer Web DialerUse Direct Transfer to Connect Calls Across Lines Use Web Dialer with Cisco DirectoryApplications button Phone Information Set Up, View, or Change Web Dialer PreferencesSign Out of Web Dialer User Options Web Pages Sign In and Out of User Options Web PagesCustomize Do Not Disturb Options DeviceSelect a Device From the User Options Web Pages Change the Voice Message Indicator Setting Per Line Line SettingsSet Up Call Forwarding Per Line Select Line SettingsChange or Create a Line Text Label for Your Phone Display Change the Audible Voice Message Indicator Setting Per LineChange the Ring Settings Per Line Set Up Speed-Dial Codes Phone ServicesSet Up Speed-Dial Buttons Speed Dial on the WebChange or End Services Subscribe to a ServiceSearch for Services Select Phone ServicesChange a Service Name User SettingsChange Your Browser Password Add a Service to an Available Programmable Feature ButtonChange the Language for Your User Options Web Pages DirectoryChange Your PIN Change the Language for Your Phone DisplayPersonal Address Book Fast Dials Assign a Feature Button for Fast DialSelect Service URL Assign a Fast Dial Code to a PAB EntrySearch for a Fast Dial Entry Edit a Fast Dial Phone NumberAdd a New Remote Destination Mobility SettingsSelect User Options Mobility Settings Remote Destinations Select User Options Mobility Settings Access Lists Create an Access ListAccess Plugins PluginsSolution Frequently Asked QuestionsTroubleshooting Tips ConferenceProblem Meet-Me Conference Busy Tone Shared LinesProblem Cannot Access User Options Web Pages User OptionsExternal Devices Safety and Performance InformationPower Outage Cisco Product Security Accessibility FeaturesHearing Impaired Accessibility Features 192900 Accessibility Feature Description Set Up Requirement Selecting the Applications PreferencesHCO/VCO Vision Impaired and Blind Accessibility Features Accessibility Feature Description Mobility Impaired Accessibility Features 192901 Accessibility Feature Description Set Up Requirements Additional Information Warranty Cisco One-Year Limited Hardware Warranty TermsOL-18397-01 Index OL-18397-01 Mcid OL-18397-01 Page OL-18397-01 Page 100 See also alerts QRT 103 104 105 106 OL-18397-01 Page Cisco Nurse Connect, Cisco Stackpower

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