Cisco Systems 6921 manual Phone Applications, Call History

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Applications

Phone Applications

Phone applications allow you to access the following:

•Call History

•Preferences

•Services

•Phone Information

•Administrator Settings (For system administrators only.)

Call History

Call History allows you to view information about the last 150 calls on your phone. A call icon is displayed to indicate the type of call:

•Received

•Placed

•Missed

The caller ID is displayed with the call icon. If the caller ID is unavailable, then the phone number is displayed. If the phone number is unavailable, then “Unknown” is displayed. All Call History items are integrated into one list and are ordered by time (latest to oldest). There is 150 call limit per phone and not per line. For example, if a phone has multiple lines, the 150 call limit is for all lines combined.

You can sort the Call History list by all lines, each line, or by missed calls. You can also dial a number directly from the Call History list.

Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP)

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Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Search for and Dial a Contact While on a Call Call Forward All Sign In and Out of a Hunt Group Sign Out of Web Dialer User Options User Options Web Pages Fast Dials Warranty OL-18397-01 Phone Connections Cisco Unified IP PhoneOL-18397-01 1211 Buttons and HardwareOL-18397-01 Footstand Phone ScreenCisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192762 192526 Your Phone OL-18397-01 Phone Screen Cisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen 194406 Higher Viewing Angle Lower Viewing Angle Handset Rest Call History Phone ApplicationsView Call Record Details View Call HistoryFilter Call History Dial From Call HistoryDelete Call Record From Call History Clear Call HistoryContrast PreferencesRing Tones Access Services ServicesPhone Information View Phone InformationAdministrator Settings Search for and Dial a Contact Phone ContactsCorporate Directory Search for and Dial a Contact While on a Call Personal DirectorySign in to Personal Directory Personal Directory OptionsDial a Number from Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry Fast-Dial Codes with Personal DirectoryCheck for Voice Messages Voice MessagesPersonalize Your Voicemail Listen to Voice Messages Feature Buttons and Softkeys Calling FeaturesCall Back Auto AnswerAuto Answer with Your Headset Auto Answer with Your SpeakerphoneCall Forward All Set up a Call Back NotificationForward Calls on a Primary Line Call ParkPark and Retrieve a Call Using Manual Directed Call Park Park and Retrieve a Call Using ParkPark and Retrieve a Call Using Assisted Directed Call Park Call Pickup Answer a Call Using PickupAnswer a Call Using Other Pickup Answer a Call Using Group Pickup and a Phone NumberCall Waiting Respond to a Call Waiting NotificationPlace a Call Using a Forced Authorization Code Place a Call Using a Client Matter CodeCodes ConferenceCombine Calls Across Lines to Create a Conference Add Another Party to Your Call to Create a ConferenceSwap Between Calls Before Completing a Conference End a ConferenceDo Not Disturb DivertDivert a Call Turn DND On and OffExtension Mobility Enable Extension MobilityFast Dial Place a Call with a Fast-Dial ButtonHold Reversion HoldIntercom Hunt GroupsRespond to a Hold Reversion Notification Sign In and Out of a Hunt GroupReceive an Intercom Call Line Status IndicatorsLine Status Meet Me Malicious Call IdentificationTrace a Suspicious Call Host a Meet-Me ConferenceSelect Send call to mobile Mobile ConnectOn-hook Dialing MutePrivacy Mute Your PhoneReport Problems on Your Phone Enable Privacy on a Shared LineQuality Reporting Tool RedialSpeed Dial Shared LinesPlace a Call with a Speed-Dial Button TransferPlace a Call with a Speed-Dial Code Transfer a Call to Another NumberUse Direct Transfer to Connect Calls Across Lines Web DialerSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco DirectoryApplications button Phone Information Set Up, View, or Change Web Dialer PreferencesSign Out of Web Dialer Sign In and Out of User Options Web Pages User Options Web PagesCustomize Do Not Disturb Options DeviceSelect a Device From the User Options Web Pages Set Up Call Forwarding Per Line Line SettingsChange the Voice Message Indicator Setting Per Line Select Line SettingsChange or Create a Line Text Label for Your Phone Display Change the Audible Voice Message Indicator Setting Per LineChange the Ring Settings Per Line Set Up Speed-Dial Buttons Phone ServicesSet Up Speed-Dial Codes Speed Dial on the WebSearch for Services Subscribe to a ServiceChange or End Services Select Phone ServicesChange Your Browser Password User SettingsChange a Service Name Add a Service to an Available Programmable Feature ButtonChange Your PIN DirectoryChange the Language for Your User Options Web Pages Change the Language for Your Phone DisplayPersonal Address Book Select Service URL Assign a Feature Button for Fast DialFast Dials Assign a Fast Dial Code to a PAB EntryEdit a Fast Dial Phone Number Search for a Fast Dial EntryAdd a New Remote Destination Mobility SettingsSelect User Options Mobility Settings Remote Destinations Access Plugins Create an Access ListSelect User Options Mobility Settings Access Lists PluginsTroubleshooting Tips Frequently Asked QuestionsSolution ConferenceShared Lines Problem Meet-Me Conference Busy ToneUser Options Problem Cannot Access User Options Web PagesExternal Devices Safety and Performance InformationPower Outage Cisco Product Security Accessibility FeaturesHearing Impaired Accessibility Features 192900 Selecting the Applications Preferences Accessibility Feature Description Set Up RequirementHCO/VCO Vision Impaired and Blind Accessibility Features Accessibility Feature Description Mobility Impaired Accessibility Features 192901 Accessibility Feature Description Set Up Requirements Additional Information Cisco One-Year Limited Hardware Warranty Terms WarrantyOL-18397-01 Index OL-18397-01 Mcid OL-18397-01 Page OL-18397-01 Page 100 See also alerts QRT 103 104 105 106 OL-18397-01 Page Cisco Nurse Connect, Cisco Stackpower

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