Cisco Systems 6921 manual Shared Lines, Problem Meet-Me Conference Busy Tone

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Problem: Meet-Me Conference Busy Tone

You hear a busy tone after dialing into a Meet-Me conference.

Possible Cause

The conference host has not yet joined the conference.

Solution

Try calling back again.

Personal Directory

Problem: Cannot Sign In to Personal Directory

You are unable to sign in to your personal directory.

Make sure you are using your personal identification number (PIN) to sign in, and not your password.

Possible Cause

Your PIN needs to be reset.

Solution

See your system administrator.

Shared Lines

Problem: No Caller ID on Remote Hold

You have a shared line on your Cisco Unified IP Phone 6921, and cannot see the caller ID when the remote line is on hold.

Possible Cause

This works as designed.

Solution

None.

78	OL-18397-01

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Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Search for and Dial a Contact While on a Call Call Forward All Sign In and Out of a Hunt Group Sign Out of Web Dialer User Options User Options Web Pages Fast Dials Warranty OL-18397-01 Cisco Unified IP Phone Phone ConnectionsOL-18397-01 Buttons and Hardware 1211OL-18397-01 Phone Screen FootstandCisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192762 192526 Your Phone OL-18397-01 Phone Screen Cisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen 194406 Higher Viewing Angle Lower Viewing Angle Handset Rest Phone Applications Call HistoryFilter Call History View Call HistoryView Call Record Details Dial From Call HistoryClear Call History Delete Call Record From Call HistoryPreferences Ring TonesContrast Phone Information ServicesAccess Services View Phone InformationAdministrator Settings Phone Contacts Corporate DirectorySearch for and Dial a Contact Personal Directory Search for and Dial a Contact While on a CallPersonal Directory Options Sign in to Personal DirectoryDial a Number from Personal Directory Fast-Dial Codes with Personal Directory Assign a Fast-Dial Code to a Personal Directory EntryVoice Messages Personalize Your VoicemailCheck for Voice Messages Listen to Voice Messages Calling Features Feature Buttons and SoftkeysAuto Answer with Your Headset Auto AnswerCall Back Auto Answer with Your SpeakerphoneSet up a Call Back Notification Call Forward AllCall Park Forward Calls on a Primary LinePark and Retrieve a Call Using Park Park and Retrieve a Call Using Assisted Directed Call ParkPark and Retrieve a Call Using Manual Directed Call Park Answer a Call Using Pickup Call PickupCall Waiting Answer a Call Using Group Pickup and a Phone NumberAnswer a Call Using Other Pickup Respond to a Call Waiting NotificationCodes Place a Call Using a Client Matter CodePlace a Call Using a Forced Authorization Code ConferenceSwap Between Calls Before Completing a Conference Add Another Party to Your Call to Create a ConferenceCombine Calls Across Lines to Create a Conference End a ConferenceDivert a Call DivertDo Not Disturb Turn DND On and OffFast Dial Enable Extension MobilityExtension Mobility Place a Call with a Fast-Dial ButtonHold Hold ReversionRespond to a Hold Reversion Notification Hunt GroupsIntercom Sign In and Out of a Hunt GroupLine Status Indicators Line StatusReceive an Intercom Call Trace a Suspicious Call Malicious Call IdentificationMeet Me Host a Meet-Me ConferenceMobile Connect Select Send call to mobilePrivacy MuteOn-hook Dialing Mute Your PhoneQuality Reporting Tool Enable Privacy on a Shared LineReport Problems on Your Phone RedialShared Lines Speed DialPlace a Call with a Speed-Dial Code TransferPlace a Call with a Speed-Dial Button Transfer a Call to Another NumberSwap Between Calls Before Completing a Transfer Web DialerUse Direct Transfer to Connect Calls Across Lines Use Web Dialer with Cisco DirectorySet Up, View, or Change Web Dialer Preferences Sign Out of Web DialerApplications button Phone Information User Options Web Pages Sign In and Out of User Options Web PagesDevice Select a Device From the User Options Web PagesCustomize Do Not Disturb Options Change the Voice Message Indicator Setting Per Line Line SettingsSet Up Call Forwarding Per Line Select Line SettingsChange the Audible Voice Message Indicator Setting Per Line Change the Ring Settings Per LineChange or Create a Line Text Label for Your Phone Display Set Up Speed-Dial Codes Phone ServicesSet Up Speed-Dial Buttons Speed Dial on the WebChange or End Services Subscribe to a ServiceSearch for Services Select Phone ServicesChange a Service Name User SettingsChange Your Browser Password Add a Service to an Available Programmable Feature ButtonChange the Language for Your User Options Web Pages DirectoryChange Your PIN Change the Language for Your Phone DisplayPersonal Address Book Fast Dials Assign a Feature Button for Fast DialSelect Service URL Assign a Fast Dial Code to a PAB EntrySearch for a Fast Dial Entry Edit a Fast Dial Phone NumberMobility Settings Select User Options Mobility Settings Remote DestinationsAdd a New Remote Destination Select User Options Mobility Settings Access Lists Create an Access ListAccess Plugins PluginsSolution Frequently Asked QuestionsTroubleshooting Tips ConferenceProblem Meet-Me Conference Busy Tone Shared LinesProblem Cannot Access User Options Web Pages User OptionsSafety and Performance Information Power OutageExternal Devices Accessibility Features Hearing Impaired Accessibility FeaturesCisco Product Security 192900 Accessibility Feature Description Set Up Requirement Selecting the Applications PreferencesHCO/VCO Vision Impaired and Blind Accessibility Features Accessibility Feature Description Mobility Impaired Accessibility Features 192901 Accessibility Feature Description Set Up Requirements Additional Information Warranty Cisco One-Year Limited Hardware Warranty TermsOL-18397-01 Index OL-18397-01 Mcid OL-18397-01 Page OL-18397-01 Page 100 See also alerts QRT 103 104 105 106 OL-18397-01 Page Cisco Nurse Connect, Cisco Stackpower

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